I, like so many other people have been let down by this useless company. Having received an email informing me to expect my delivery between 4-30 and 5-30 the driver didn't even attempt to find my address. He returned to the depot in Abergele and said he couldn't find it. Funny every other carrier has no difficulty whatsever, even the Hermes man who turns up in his old Ford manages this simple task. I now have to wait until after the week-end to see if it arrives. The policy of using weak excuses seems endemic throughout this company. Dwain Mcdonald the CEO needs to get a grip with this company and strive to be adequate in this competitive market. I have complained to the firm who sent out my item that I won't be using them or recommending them for as long as they continue to use DPD.