My experience of this delivery company is very similar to others, in that a "sorry we missed you" card was put through my letterbox without any attempt to ring bell or knock on door. I was informed by text that delivery would be between 8.28 and 9.28 and the card was timed at 8.28. I smell a rat. Could it be that frustrated customers then resort to expensive telephone calls to arrange redelivery or opt for a "timed" delivery at extra cost thus providing DPD with extra income???? When ordering goods in future, I will definitely be asking which courier service is to be used and if DPD is to be used, I will either cancel order or ask for a different courier to be used. What a rip off!