While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

too much a i info ,,hard to get money back ,,full info and long way ,for simple retour this is not good to buy ,,it look they try to lrt you pay for shipping ,and ad say shipping free ,i go to paypal... See more

Rated 1 out of 5 stars

The good old days of Ebay have gone. Awful place now as a private seller. Too many posting options, too many demands eg item specifics, and the slightest defect the buyer claims money back. If they wa... See more

Rated 5 out of 5 stars

Although I've only used EBay as a purchaser, not as a seller I've never had a single disappointment in any of my purchases. I'd, strongly advise buyers do not make purchases from commercial vendors... See more

Rated 1 out of 5 stars

i guess it is ok if you are buyting, but if you are selling expensive stuff like designer bag or cloth ebay and Paypal it the worst platform you can use. Doesnt matter if you have the prove of pu... See more

Company details

  1. Movie Rental Store
  2. Online Marketplace
  3. Shopping Mall

Information provided by various external sources

Visit eBay, Malaysia's online marketplace for cars, clothing, accessories, electronics, digital cameras, sports, DVDs, toys and more. Buy and sell almost anything new or used on eBay Singapore now.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(132)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Ebay, awful all round experiience

The good old days of Ebay have gone. Awful place now as a private seller. Too many posting options, too many demands eg item specifics, and the slightest defect the buyer claims money back. If they want perfect buy new. The whole platform customer interface is just too complicated, confusing, irrelevant, time consuming and full over sellers items being thrusted in a search. Much easier free to use seller marketplaces out there now, no fess and not stupid rules. No more dosh from me in fees Ebay, losing customers aswell as the plot.

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

They won't send me MY INVOICES of…

They won't send me MY INVOICES of custom duties!

For my taxes I need invoices of custom duties and they won't give it to me, but they HAVE to do that by law.

Also, there are sold A LOT of fake designeritems on Ebay ( I send warning messages on items to them every day), so beware!

October 7, 2021
Unprompted review
Rated 1 out of 5 stars

eBay customer for over 12 years

Been an eBay customer for over 12 years, and now leaving over a £30 purchase. No buyer protection and awful customer service. Customer service sends you round in circles so they don't have to pay a refund.

Goodbye.

July 25, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Safe place to sell for everyone ...

Just to say that many have written about the good and bad on eBay. I have been trading since 2013 and I have only had 2 serious issues, both dealt with after lobbying eBay. I have now decided to use them for business and for personal use, and whilst the fees are fiersome, by planning this in, and knowing that this is the same for everyone, it becomes a really good level playing field.

I am delighted with eBay, and I know some struggle, but it is a safe place to sell for all concerned.

July 29, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered products 10 months ago

I ordered products 10 months ago. I have been promised the products twice but I have still not got them. Is this typical for ebay. Is it just a spam the whole site. Be careful when you order.

June 15, 2020
Unprompted review
Rated 1 out of 5 stars

Are you a honest and just a regular…

Are you a honest and just a regular privat seller? Stay away from e-bay, you have been warned. E-bays rules are so biased and harsh, you will end up loosing both the money and the item you sold.
Ebay rules for sellers are scamers paradise. I got ripped off my coat, my money and my time. There are unscrupulous buyer who open a claim directly with eBay, like in my case, who it issues an automatic refund without any evidence from me being considered. I wrote dozens of emails to ebay customer service, prove the fraud,but nothing happens.The buyer is under ebays lavish "buyers protection" and she knows that.

March 10, 2020
Unprompted review
Rated 1 out of 5 stars

Ebay not much better then Paypal

Ebay not much better then Paypal. Same thinking on what you can sell and pay for user Paypal.
They only offer Paypal as a payment window for sellers to use. NOT GOOD! 21st Century here.

February 13, 2020
Unprompted review
Rated 1 out of 5 stars

I have been an EBay customer for nearly…

I have been an EBay customer for nearly twenty years . Have had a few problems but not drastic . That was until I bought Lazy spar . The advert looked nothing like the item delivered . Lots of parts were missing , I contacted EBay and they decided in the sellers favor in ten minutes . What’s the point in trading an an EBay guarantee when really your just another company that don’t careless about your buyers . . I’ll stick with the Chinese websites at least there customer service is very good .

February 1, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Would give it zero stars if allowed

Would give it zero stars if allowed, they refuse to step in and contact one of their sellers after sending the wrong xmas gift item and offering 50% discount to keep the wrong item then does not refund me?
Save yourself the hassle and use Amazon instead, they have great customer care and genuinely want to help, they also read through correspondence and make the decision that the seller promises .

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

I am a frequent shopper on Ebay and I…

I am a frequent shopper on Ebay and I always find just what I am looking for at a great and fair price. Every item has been exactly as described and the sellers answer questions promptly. Everything arrives in perfect condition and I am so happy that I can shop with confidence on line and not have to run around town and often come home tired and disappointed.

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

Although I've only used EBay as a…

Although I've only used EBay as a purchaser, not as a seller I've never had a single disappointment in any of my purchases.
I'd, strongly advise buyers do not make purchases from commercial vendors in Facebook, firstly check EBay as you may get a better deal, secondly many of Facebook vendors are running scams, you don't get what you thought you'd purchased.
Facebook have no means of handling complaints.
Stick to Ebay, I sure that you'll be happier with your purchases...

January 4, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

I have been a member with ebay since…

I have been a member with ebay since 2004 and have an outstanding feedback record of 100% on nearly 300 items. I bought something before Xmas and it never arrived so I contacted them as instructed whence they told me to wait until 30th December after contacting the seller. The item did not arrive but because the courier was at the premises ebay found for the seller. The courier did not get a signature and did'nt tell me where it was left and with whom. I live in an apartment of 20 with communal halls so I have no idea as to where it is if at all. Ebay you ought to be ashamed of yourselves but it just proves they will side with a seller on most occasions as this generates more money. I have asked them to close my account and I'll use Amazon in future whom I have never had a problem with.

December 31, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look