Review of Ebuyer (UK) Limited


Rated 1 out of 5 stars

Ridiculous company

After a whole week getting my orders canceled they finally replied to my many attempts of contact saying that they required me to e-mail them a copy of my passport & a utility bill. I've been living in the UK for the past year but I do not have utility bills on my name. Also requesting me for my passport? Ridiculous request & slow customer service.

Cheap prices aren't everything.

May 11, 2013
Unprompted review

Reply from Ebuyer (UK) Limited

I apologise for the service you have received from Ebuyer.

As we are a fully online company we do random security checks to ensure our customers are who they say they are for the security of us and our customers. Once the further security checks have been completed your order will be processed and you will not be asked for this again.

If you have any further queries please don't hesitate to contact our customer support team.

Kind Regards

Nikki

Ebuyer Resolution Team

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