While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(4)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Kundeservice og forretningsbetingelser

Jeg har i en månedstid nu haft et mailtrækkeri med Elitehost eller Plushost/Jay Net A/S som de nu hedder. Det hele startede med seriøse drifsproblemer samt supportproblemer primo 2009. Et halvt år senere - Juli 2009 - rundskriver Jay Net AS så til alle kunder at de nu har overtaget Elitehost pr 1. Januar 2009. Det vil sige der går et halvt år inden kunder får besked herom. I den tid har serviceniveauet ligeledes været nede ligesom der har været adskillige driftsproblemer.

Derfor valgte jeg at opsige mit abonnement, som iøvrigt ikke er særligt nemt. Den nuværende kundeservice trækker det i langdrag og går i detaljer med forretningsbetingelser som de ikke engang selv overholder.

Iøvrigt er man bundefanget til at kører endnu en periode på minimum et år, hvis man ikke 3 måneder inden abonnementsudløb får opsagt sin konto. Jeg føler bundet på hænder og fødder af et særdeles uprofessionelt firma.

Jeg har ikke noget godt at sige om Elitehost/Plushost/JayNet A/S! Hold Jer langt væk - og er interesseret i at høre om andre har oplevet lignende?

July 22, 2009
Unprompted review
Advertisement
Rated 1 out of 5 stars

Dårlig Service!

Ekstremt dårlig service, min hjemmeside er rigtig tit nede! Hjælper ikke en når man har et problem (som DE har lavet)

June 2, 2009
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look