I recentply placed an order for a new case for my Blackberry with Expansys. The item was in the sale and was pretty cheap so it looked like a bargain. Sadly, it was faulty so I followed the instructions on the website and emailed them, and then emailed them again, and again, then tried calling but was just put on hold. It is now more than two weeks later (and out of their normal returns period) and I have still not han any kind of response from them.

I have been a customer of Expansys for many years and have bought several products from them thinking that they were a decent and reliable company. Not anymore, I will not be placing any more orders with them.

UPDATE: They did respond, only more than two years late! :)