Here is my current situation and experience with Flight Network..( from email)
Dear Flight Network....I have a HUGE customer service issue..I was recommended to your site by a friend. I entered in dates into the computer. Bought the ticket. Everything was great. At 4:02 pm I get my confirmation dates, and they are not the ones I entered into the computer..Noticing this I called right away (4:30 pm) on hold for 34mins..Sent email outlining my situation ( 4:36 pm). At 9:05pm, called back later in the night.Again on for 25 mins. Finally got to talk to Rozano at 1045pm after being on hold for about 5 mins..He informed me that there was no way a date mixup could happend on "your" side of things..And laid the blame on me..He told me I should have verified everything before hitting the pay button. He also told me, the only way we could solve things is if I paid the change fee of $357 + flight difference...And if I wanted to cancel the ticket I would still be changed this fee when rebooking + $50 for cancelling..Are you kidding me? Flight Difference I get.No Prob......$357 is the issue....Needless to say we have somethings to work out....I have sent another email to their sales department.
The only response I get, is that someone will get back to me.No one has contacted me..I do not recommend their service. Check out their Facebook page to see other complaints..I will be filing a formal complaint with the Better Business Bureau.