What a waste of my time. I ordered an item from them online, and a week later I received the wrong item. When I first contacted them, I got no reply. When I contacted them again, they said they were out of the original item and sent a “replacement” item instead, and they had sent me an email explaining so. First of all they never sent such an email. Secondly, who would want a “replacement” item without being asked first? When I tried to return the replacement item, they wanted me to pay for shipping. Then when I refused they said they would issue me a full refund, but they only sent half. It wasn’t until I complained again that they sent the full refund. In the end I got my money back, but it took 6 emails and nearly 2 months. Clearly this company will nickel and dime you every chance they get. Not worth the trouble. I give them two stars for finally giving me my full refund.