Beware of hidden subscription
They advertised a competition for an iPhone that that only costed 5 NOK to participate in, what they did not state clearly is that they automatically include you to a subscription that you cannot cancel before you have paid them for 3 month subscription, at the cost of 1500 NOK in total. I've gotten no help from them trough their "customer service" and I'm complaining them to their countries consumer protection agency.
Reply from www.forbrugerpost.dk
Hi Simon,
Here is the campaign, that you used:
http://forbrugerpost.dk/campaign/iphone6s/?campaignId=58946
It says this, where you mark, that you have read and accepted the terms and conditions:
Jeg bekrefter hermed at jeg er over 18 år og aksepterer betingelsene . Samtidig aksepterer jeg, at vi bruker cookies på denne hjemmesiden og at jeg tilmelder meg ytterlige 3 månedspakker. Alle regler følger den gjeldene EU-lovgiving.
Here it says clearly, that this is a subscription for 3 months.
This is also stated in the frontpage:
Hva koster det?
Du betaler bare 5 NOK for medlemskap i 5 dager. Etter denne perioden fornyes medlemskapet automatisk hver måned (499 NOK per måned) i minst 3 måneder. Medlemskapet vil fortsette til du avslutter det.
Also here it is stated very clear, that this is a subscription, and what it costs.
If you read the terms (as you agreed you did) - it says 3 times, that this is a subscription.
After you took the campaign, an order confirmation was sent - also here it is stated 3 times, that this is a subscription.
We can see, that you have opened the order confirmation 4 times - so the email has been delivered.
After you see this, I really hope, that you will change you view.
We are not trying to fool anybody, and that is why it is stated so many times, that this is a subscription.
