Goodorient 

Wrong size delivered

Have ordered men slippers size 10, but received size 8.

I have received the carvings, made exactly as my ordered! Everything is perfect! i will be ordering more from this site later on. i love this site and all the items in it! i will definitely be passing it on to other people!

Sent wrong dressing gown labeled silk but sent polyester and wrong scarf overcharges I later found the same products cheaper elsewear also messaged them about wrong items sent they asked for photos I sent them and have been ignored for over a week don’t wast your time and money

WOW! I have never written a review until now! The Worst Company ever!!! It has been 2 months and still no order! Chris is a dishonest person. Waiting for credit from PayPal.

Ordered a coat 7 day express shipping. Not only did the coat arrive after almost a month, I received a completely different coat. Took them two weeks to respond to me and wouldn't pay the return shipping costs to China. Never again, they don't even deserve 1 star.

I am furious with this company. I ordered a chinese blouse 3 weeks before the 2017 Chinese New Year festival, not only did the item arrived very late - one month after CNY, they also delivered the wrong blouse! The customer support guy Chris, advised me to return the item and assure that they will do a refund or an exchange. I subsequently spent another shipping fees to return the item. Despite showing my proof of delivery of the returned item, I am yet to receive my refund, it's been two months now! I wrote to them several times, and Chris will respond if you use a different email address, always sounded helpful asking for the tracking number. No matter how many times I repeated the same tracking number and giving the details, subsequently, he will never NEVER respond to you on any update! I tried to call their US toll free number, but the telephone number is not valid. Their 5Ps - customer Protections policies posted on their website were empty promises! And the reviews on their website were all filtered, only positive reviews were posted, please do not be fooled. My damaged is about US100. I read similar bad experience from other buyers in the internet, I wish I had research this company before I place my purchase. I hope the public is well aware of this company - GoodOrient is NOT good at all !!!

Well airmail is always a bit haphazard, so I can't really complain. The goods were dispatched on time and arrived on time. I just wish the cinnibar paste pot's lid hadn't become damaged in shipping.

Extremely irritated with this company. I emailed and emailed and they answer back with apologies. It's been a month, nothing, nothing and now I have to dispute the charges on my credit card.

My boyfriend Ordered something that was supposed to be for my birthday, we waited and entire month for something to arrive.He got annoyed and sent an email wondering where the item was.They didn't even ship it at all!!He even bought fast shipping so it would arrive on time. Well after the email was sent they finally sent, so after a month and a half of waiting it arrived. Only to be nothing like the doll I thought I ordered.Poor quality and cometely different.NOT impressed! Do not waste your money on this site as I personally feel cheated and scammed.

Spent over $200 trying to get stuff for Halloween. ordered three weeks early and paid extra for faster shipping so I could get things altered if I needed it. Package showed up two days after Halloween. When I inquired about my frustration and returning the package, I was told they do not have a return shipping label option and that I would have to pay it myself. Did all that, still waiting for my refund...

I ordered a shirt from goodorient.com. When I received it the sleeves were too short. They offered to send it back, which I did back in October 2013. Half a year has passed, they still claim they have not received it back and have not refunded my money. Every time I write them it takes them a week or two to answer. They do not write anything constructive back, just pile of bullshit saying they are checking it with their post office.
I will not recommend this site to anyone and will never buy from them any more.

Accidently found this website-GoodOrient, because I was looking for Chinese outfit, after confirming that your company do make outfit for big and tall men, I ordered two suits to test your company. I must say I was impressed with the two suits. The color and fabrics are the colors and fabric I chose and it fit someone of my size perfectly. The shipment was on time and I received them as indicated in the email I received earlier.

I love Chinese outfit especially the shirts and the frog interlock style button. No more worry about losing button, and the fabric, linen is my favorite fabric.

Thank you for the order and expect to see more of my order in the future. Please send me any new style you have.

I received the dresses in the mail yesterday. I was surprised at how small the box was. I didn't expect to see that 2 dresses could fit in it. Nonetheless, the dresses are absolutely beautiful and fit perfectly. Even my grandmother, who was a seamstress, thought it was beautifully done and made very well. She was skeptical of the idea of buying my cheongsams from online. I can't wait to wear them and show them off. I will gladly tell people where I got them from and spread the word of your company. I look forward to doing more business with you in the future. Thank you again so much for doing a beautiful job with the dresses.

When I saw all the hate for this store, I was really surprised. I have ordered many things from there, and I have never been disappointed nor deceived. Their products are as described and quite good quality. Only downside is the fact that the sleeves are somewhat long on most of their jackets, so if you have normal to short hands you may have to do some extra turning/sewing in order to make them look good. Otherwise this is an excellent company with a large selection and good customer service.

Alan is listed as a host on HelpX and WorkAway also. He asked me and 5 others to come help him for periods of 1-3 months on "Kudat Eco Camp" in Borneo. He said upon arrival in KK we would have a place to stay until transpo'd to Kudat, and that he was ready for us.

I am writing this from KK, where I flew in 3 days ago. I sit with 3 other volunteers who he also promised the next 2 months to. We haven't heard from him other than one email he sent to say he's sorry, he's terribly busy with his restaurant, and he forgot all about us, and he bit off more than he could chew with his "project". So 4 are now left F*ed. In addition, 2 more are flying in on Nov. 27th who now have no place to go.

Total, over $3000 USD spent on flight between 6 people now wasted as well as vacation time and planning. Don't trust this guy, he is dishonest and sneaky. He is a discredit to the spirit of what we all work towards. I have emails between him, myself, and the rest of the group to back this up

I ordered a dress in April. A month later, upon my inquiries, I was told that it was out of stock. I asked for a refund but was offered store credit instead. I insisted on the refund (many many emails exchanged with “Chris”) which never happened… That is how I lost $100.

I have crawled the internet looking for a chinese dress for a wedding, finally found the perfect on goodorient, wasn't sure about the size so emailed them asking for advise, was told to go for 10 by Lucie, after ordering, got an email saying that it would take 2-3 days for preparation and it would be shipped soon after ready, after 2 weeks no sign of shipment so contacted customer service regarding my order and was told that it was out of stock by miranda and asked wether wanted money back or store credit, went for money back and it's now been 2 months since i first contacted them about the refund and still no sign, would never trade with them again as i decided to go for refund instead of store credit because i realised of the poor service when i was advised to go for a siza that was out of stock even though i told them that i neded the dress for a wedding 4 weeks away in Africa and that i was in England.

I ordered a necklace from this company as a Christmas present on 12/14. I thought it was plenty of time to get it by Christmas but they informed me I would need to upgrade the shipping to get it on time, so I did. I paid for 3 day shipping and they told me it would be shipped on the 17th. Well, when I didn't receive anything, including a shipping notice I inquired about it on the 22nd. They didn't respond but I did the get a notice that it was shipped... that day. Needless to say after I paid for the expedited shipping they didn't bother to get the product out in time anyway, and when I asked for my shipping money back all they did was give me a blanket of excuses that were all refutable about why the product wasn't shipped and then tell me I would get a "gift" with my next purchase. When I emailed Miranda back again obviously upset and asking for the one reason it didn't ship in time they stopped responding to my emails like they did with the other reviewer. I will never buy from them again and neither should anyone else. They are are a terrible company who will take your money and not give you the service you pay for. Don't waste your money or time!!!!

I love traditional Asian clothing and when I saw this site I was excited to get started buying from them. I ordered a black shirt with a golden bird on it as well as a green halter top with floral designs. Both arrived in good condition (though they smelled strongly of something like factory chemicals) and I was happy with both. I saw nothing wrong with my order. They also seemed honest in that they did not process another shirt that I ordered when the color I wanted was not in stock and sent me several emails to notify me.

I order a shirt from good orient at the end of July 2010. It was not to my liking so I shipped it back for a refund. I asked by an email representative, Miranda, if I would be willing to accept a store credit which I declined. I was also told I would have to pay a 10% reshelving fee, which I thought ridiculous since I paid almost $20 to ship the shirt back. To date, November 18, I have not received my refund and the company has stopped answering my emails. They have stolen over $60.00 from me so PLEASE, don't order from them - the are thieves.