I absolutely love when HMV hosts signing events! 🙌🎶 I’ve had the incredible opportunity to meet so many of my music idols — people I grew up listening to and honestly never thought I’d ever get... See more
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Review summary
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A young man at Wakefield HMV, was very helpful, polite, friendly and took time to check a DVD was available for us to buy. As there wasn't one in stock he ordered one and arranged for it to be delive... See more
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Record arrived with a chunk missing out of the edge and scratches, despite the box seeming fine. So, seemed like an issue at the manufacturing/packaging stage. Was concerned they'd suggest I did the... See more
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Just what's supposed to happen. You buy something, HMV sends it out on time, with no fuss. The big plus is, unlike some other well known sites, when you make a purchase on HMV, you don't get 10 emai... See more
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Company details
About hmv (UK)
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
United Kingdom
- www.hmv.com
4.6
Excellent
158K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great Products & Service
Wide selection of bluray & 4k bluray movies, some of which were not available on other sites. Delivery was on time & well packaged. I'll definitely use HMV again.
September 15, 2026
CD arrived within a couple of days in…
CD arrived within a couple of days in perfect order big thank you HMV
September 15, 2026
Music
Staff very helpful, Wes served me. Purchased what I wanted and ordered another item to be delivered to me. All good.
September 8, 2026
The best price for a great book
The best price for a great book, with quick delivery. I’m definitely going to use HMV again
September 15, 2026
I went to HMV in Manchester to buy a…
I went to HMV in Manchester to buy a dvd boxset of the Invaders, a 1960s American tv show. I'd seen it secondhand in CEX, they wanted 29.99 for theirs. So I went to HMV and got it new for 24.99. They didnt have it in store, but ordered it for me. I picked it up from the store three days later. There was no delivery charge, and I was kept notified by email about when it was coming and when it arrived. The staff in the store were also very professional.
September 15, 2026
Quick Delivery!!
September 15, 2026
Got what was ordered
Correct item in correct colour arrived reasonably promptly. It was well packaged. The item hasn't been opened or used yet, but it's clearly genuine OEM and sealed.
September 15, 2026
Very nice and efficient staff
September 15, 2026
May use AI-assist with repliesRead more
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Easy pick up
Pick up from store was simple and quick and the worker was friendly. The condition is perfect and i’m very thrilled!
September 10, 2026
Reply from hmv (UK)
Hi Hayley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love visiting the Worthing store
I love visiting the Worthing store, the staff are so friendly and very helpful. It is lovely to have a laugh with them and it never seems a burden to interrupt them all staff are willing to assist.
Hope the store continues to stay open, well done to all who work in store.
September 14, 2026
Reply from hmv (UK)
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item arrived well packaged.
Item arrived well packaged.
My only critique is that why can't the new pre orders be delivered to arrive on release day? They always arrive the day after.
September 10, 2026
Reply from hmv (UK)
Hi Michael
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK)
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I bought 2 records from you but still…
I bought 2 records from you but still haven’t received 1 of them, never said was out of stock
September 14, 2026
Reply from hmv (UK)
Hi Steve
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
I got the product I wanted easily.
I got the product I wanted easily by asking in store for them to order it for me. They kept me updated by email and I collected it 3 days later which was fine by me.
September 14, 2026
Reply from hmv (UK)
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK)
Hi Phillip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hello Sarnjit
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Highly satisfied with the efficiency…
Highly satisfied with the efficiency and prompt service.
September 14, 2026
Reply from hmv (UK)
Hello Leslie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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