No refund no matter how quick you request it
My husband and I were booking a hotel through Hotwire because we wanted to save some cash and save time looking for hotels in Seattle Washington. We were simultaneously trying to get tickets for PAX Prime. Sadly, the tickets we wanted for PAX Prime were sold out as I submitted my request for the hotel. I emailed them within 5 minutes of hitting submit, not even enough time for them to charge my card or make the reservation with the hotel. I am now stuck with a two-night stay that is costing me $230 for Thursday to Saturday and we can't even go to PAX until Monday. Yay.... I can't afford Saturday and Sunday night so I'm not sure what we're going to do now.
I'm never going to use Hotwire again because the hotel can't cancel and move the reservation either since I went through a third party.
Oh, also, I applied for the travel insurance but was rejected, I don't know why, and so now even if there's a real emergency I still have to pay.
Sincerely,
Broke College Student