Internet Gardener 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brought a pair of neoprene shoes for gardening for the father in laws birthday, and he loved them. Thanks Worth the money. Comfy and warm. Fast delivery

Rated 5 out of 5 stars

We bought our 8 seat rattan dining set almost 9 years ago. We were absolutely delighted when it arrived the quality was amazing. Always a little worried when buying something so big off the internet,... See more

Rated 5 out of 5 stars

OMG I bought the double driveway gate 7ft for £180 from IInternet Gardener. Delivered on time and the quality of these gates was unbelievable really good quality heavy steel. Looks very expensive. Hi... See more

Rated 3 out of 5 stars

I purchased a Lutyen Bramble crest bench online for £286.74 (with discount code), bench arrived but i thought it was the larger one i had been sent, when looking online i noticed the same bench sellin... See more

Company replied

Company details

  1. Garden Furniture Shop
  2. Garden Building Supplier
  3. Garden Center
  4. Grill Store

Written by the company

Internet Gardener is an award-winning retailer that’s home to one of the largest online selections of garden furniture in the UK, helping homeowners transform their outdoor spaces since 2006.


Contact info

All reviews

(5,313)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Outstanding!

We bought our 8 seat rattan dining set almost 9 years ago. We were absolutely delighted when it arrived the quality was amazing. Always a little worried when buying something so big off the internet, but I must say this set is still outstanding today. The covers wash like new every time and everyone comments on how nice it is and it's so comfortable. I can't recommend them enough. You will not be disappointed! Ours is similar to the Oxford table and Heritage chairs but with an oblong table. Delivery Excellent!

May 7, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Be great if someone answered the phone

Be great if someone answered the phone, responded to voicemail messages or emails. If you read this, please read your emails or voicemail and call me. I’ve paid for an order in full and want to know when you will ship it? Update- I contacted a company part of the same group as still no response. spoke to a very helpful man Andrew who was able to track my order. Hopefully it will arrive without damage. Further update - as of 7th June no parasol delivered. guess what, called the number, left a voicemail as no one answers the phone. Don't hold out much hope that anyone from Internet Gardener will actually respond. Will try Andrew at the other company if all else fails, but how does a business operate when the NEVER call back, never respond to emails. Internet Gardener, you are an absolute joke

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

I am thrilled with the picnic bench I…

I am thrilled with the picnic bench I bought from this garden furniture shop. It is well-crafted, sturdy, and provides ample seating for outdoor gatherings. The bench's design is both comfortable and aesthetically pleasing, making it a perfect addition to my garden. I highly recommend this picnic bench for anyone looking to create a cozy and inviting outdoor dining space.

May 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent machine.

I bought the Webb WEWBVAC walk behind vacuum and blower. It was delivered the next day. It was straightforward to assemble and prepare for use. The Briggs & Stratton engine is easy to start and seems quite powerful both in terms of suction and self propulsion.
I am very pleased with my purchase and with the service I recaived from The Internet Gardener and would recommend both without reservation.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 - Outstanding product and service!

10/10 - highly recommend. I was a little jubious placing an order after reading old reviews but was so tempted by the fantastic products and fair pricing, I decided to proceed with my order on a credit card to cover myself.
The communication was fantastic from the director and the customer service team, as I contacted them for a delivery date. Caroline is who I dealt with, and she was very accomodating and helpful. My order only took a few weeks, I ordered a 44m log cabin so thought it would be a while, but it was a quick turnaround. I was asked to directly call Mercia, the wholesaler and organise a date which I thought was very sensible to cut out the middle man. The delivery was spot on. I received a date and time frame 2 weeks before, and the morning of delivery was given a 2 hour time slot which arrived on the minute I was told. So I was thrilled.

I was even more impressed when I saw the lodge turn up. It was delivered individually so you need room on your drive to unload. The reason for this was because the wood is such good quality, it's heavy so can't be bulked wrapped. We erected the lodge ourselves and are absolutely thrilled with the amazing quality of the product. It took 3 of us build it in 1 day, and we couldn't be happier.

We have already been asked by neighbours where we got it, and they are planning on placing an order for themselves. Its honestly fantastic and the service was faultless.

I will definitely be using this company again. The lodge was over half the price of Robert Dyas, who have usless customer service and are well overpriced. So a very happy customer and so pleased I went with my gut feeling and placed the order. Thanks so much.

Sadie

May 20, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommend

I can honestly say that I received excellent customer service from Internet Gardener from start to finish. It can sometimes feel a little risky ordering big purchases online, but I didn't need to worry. I had a slight issue with a fault on part of the sofa and so contacted IG and spoke with Caroline. She contacted the manufacturer and kept me fully informed as to how and when the issue would be resolved. She was professional and a pleasure to deal with and I wouldn't hesitate in recommending this company.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Alexander Rose Patio Table

I was so happy to received my lovely patio table from Internet Gardener. They phoned me to arrange a delivery date to suit me and it arrived well packaged. Thank you.

February 11, 2022
Advertisement
Rated 1 out of 5 stars

What a pity that this review does not…

What a pity that this review does not give the option to allocate zero stars, for if ever a company deserve this then this is surely it. Having read other comments you like me have been taken for a ride. Can anyone out there shed any details on who have been appointed to deal with the Insolvency this company are now advocating. I and am sure many others would like to get my money back and not allow this disgraceful company to get away with it. The owners must be bought to task as our only crime was to order from them in the first place.

November 25, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered and item on sept 3rd kept

Ordered and item on sept 3rd kept
Getting emails saying waiting for
Back orders expecting delivery etc! £90 paid and no delivery! Must have known things were tough 8 weeks ago still took
Money tho!!! Not
Happy!!

November 20, 2019
Unprompted review
Rated 1 out of 5 stars

Nothing to show for nearly £500.

Nothing to show for nearly £500.
Paid nearly 500 pounds for goods I will now clearly not receive. Not getting very far with my credit card company however as their delivery terms were quite non-committal ("strive to deliver goods within 30 days"). Is anyone getting anywhere with their claim? If so please share how!

November 11, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look