AWFUL SERVICE
The company fails to reply to emails even though they guarantee that someone will contact you in 48 hrs. I placed an order on Nov. 22nd in hopes to receive it before Christmas, no such luck. It is not Dec 30th and STILL NO PACKAGE. JackThreads has awesome stuff at great prices, but their service and customer service is horrible.
December 30, 2010
Unprompted review
Reply from JackThreads
Thanks for the review and sorry this happened. Our service team is available to fix issues like this Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out if you ever encounter problems in the future.