Review of JackThreads


Rated 1 out of 5 stars

DO NOT BUY!

DO NOT BUY! Worst customer service in the entire world. It took them over a month and a half for me to recieve the goods I purchased. Mind you after I ordered some items they emailed me a couple weeks after saying that only particle could complete my order. Then after I received my items they came in a box that looked completely trashed. It's great if you're happy with buying crap. I tried to return the item. I mailed it back, paid for the shipping and everything, and they accepted my return, but they would not return my money. I emailed their customer service multiple times, but they assured me multiple times that I will not be getting a refund. I've never experienced a company that sends nasty emails to customers. It's not a company that I'll be buying every again. Absolutely horrible experience.

March 7, 2012
Unprompted review

Reply from JackThreads

Thanks for the review and sorry this happened. Our service team is available to fix issues like this Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out if you ever encounter problems in the future.

Advertisement