Worst experiance of my life..
Imagine this scenario, you are nervous to get the right ring for your future fiancé, you go to Jared’s with 4 styles that you would like to look at and with the help of a saleswoman you are able to get it down to two rings that you have to choose between. One is $200 dollars more than the other. (Not a big deal when you are talking about the woman that you love and are going to be spending the rest of your life with.) You decide on the more expensive one because you think that she would like the more “bling” on the sides of the ring so that she can show it off to friends and be proud. Great, you have the saleswoman call over to the other Jared store where you have bought jewelry for her before that has her ring size. PERFECT! This is flawless I have the ring I know the size the saleswoman says that the ring she is selling me is the size that she has, and that it can be sized down two sizes if she needs it to be. Awesome!!! I buy it no hesitation I tell her to give me the warranty on the ring before she even asks. (Perfect customer, Right…) Ask her parents’ permission to marry the woman I love (Get it) and plan out how I’m going to propose. After I do my lead up to my proposal I get down on one knee and ask her. (She says yes!) and I put the ring on her finger.. (Best moment of my life.) not realizing the ring was too big till two hours later after it all settled in I thought to myself NO PROBLEM unlimited ring sizing’s, and the saleswoman said that I could size it down two sizes and up two sizes If needed ever!! (Two days later she takes the ring in to get it sized because she wanted to show everyone before she got it sized. The saleswoman tells us that the ring cannot be resized because the diamonds in the side will fall out if they do. (WTF) They tell us that it would have to be a special ordered ring, don’t know how long it will take to get in and want 20% down payment on the special order ring after I paid full cash for the ring that she still currently has. I don’t understand how they want 120% down payment on a ring that they have to special order. This ring we have is garbage now they will return it awesome. (However this is the ring that was supposed to be in our life for the rest of our lives. It was the ring that I got down on one ring and threw myself to the woman I loved. It is the ring that has all of our FIRST memories. It is the ring that I picked out not a special order ring and here is a ring for the meantime ring. It was supposed to be THE RING.) After calling customer service to try to explain to them what is going on they literally told me that it was MY FAULT the ring didn’t fit. They said HOW IS THIS OUR FAULT?? (Well I don’t know.. hmm how isn’t it your fault your saleswoman made a sale to make commission off of me knowingly lying to me about me fiancé’s wedding ring size then told me it could be sized down if needed, which I was cool with. Then, go to get it resized and she can’t have THEE ring that I announced that I wanted to spend the rest of my life with her. This is horrible; I cannot believe that a store would do someone like this. And then offer me a 25 dollar gift card to try to make it better. The have made no attempts to make this right and as of right now we are seriously contemplating taking this ring back not ordering the new ring and going to another store and upgrading to a bigger better ring where we won’t have the problems just to not give Jared’s our money. I hope you all are very cautious if you do shop here, do not take any salespersons advice, and most of all do not let them tell you the size of your loved ones hand because they will lie to make the sale.