On March 13,2013 I purchased a set of ear rings which I am very happy with. But I had just had chemo two days prior was waited on by Chuck feel I was pushed into buying a matching tanzanite ring to the ear rings. Three weeks later I called the 800-number to state i wanted to return the ring, but I would not be able to get back to the store until April 30,2013. I was told by Sheryl that would be fine. I live two hours away from the Tucson,AZ store. Well I take the ring back to Jared's after my chemo treatment and was told by salesperson there was no record of my ever calling the 800-number. I travel to Tucson, AZ every two months for cancer treatments, because I cannot drive myself. I do not want the ring, it has not been worn. I was told I could trade it for something same value or higher, no I just want the ear rings nothing more. I was taken advantage of and I am very disgusted. Customer in Sierra Vista, AZ either someone call me to settle this matter or i will mail the ring to Corp registered mail.