Bought Rocket Dog trainers for a very good price, received the items in two days - free delivery! Perfect service, highly recommended.
I've bought shoes several times with Javari and they always deliver on time (free delivery BTW). The website is user friendly, you can easily find what you're looking for. Their shoe selection is also very good. I highly recommend to check out this site.
I ordered 2 pairs of shoes that I had found cheaper on Javari then read reviews about them and worried what I had done! There are a couple of bad reviews so I was concerned about my order but there was no need.
I ordered Monday and they were delivered together well packaged on the Wednesday.
No problems whatsoever, I would absolutely use again.
Ordered boots on Sunday they were delivered on Tuesday 08;30 am. Excellent communication, best price for boots on internet. This is first time I have purchased from Javari but will not be the last. I will recommend to all my friends.
I have bought footwear a number of times from javari and intend to carry on using them in the future, delivery and returns are both free, for returning items you can either print off labels from your own computer or you can get them to phone you (immediate callback) and they will send you returns labels. Delivery is very quick, and the vast majority of the footwear is cheaper than you will find it anywhere else (when I am looking for a specific shoe or boot I will google it so I can compare prices online). You can't go wrong.
HI ORDERED TWO ITEMS FROM THIS SITE ,EXPENSIVE ITEMS ,NOTHING RECEIVED AT ALL ,CONTACTED CUSTOMER SERVICE NON ENGLISH SPEAKING ,WILL TAKE THIS MATTER FURTHER I FIND THIS TOTALLY UNACCEPTABLE .I WOULD ADVISE TRY OTHER WESBITES .WILL NEVER USE AGAIN .TOTALLY UNACCEPTABLE AND EMAIL REPLIES VERY VAGUE AND NONSENSE TOO.
Ordered 2 pairs of trainers and 5 pairs of wellies from this site. The wellies arrived the next day and the trainers the day after. Decided to keep only one pair of trainers and return the rest as didn't fit well. Looked on their returns centre and here the downside to using this site becomes apparent:
1. You have to print all returns labels yourself. Nice money saver for them.
2. Their website states "It takes about 3-5 business days for return packages to arrive. You will receive a refund 7-14 business days after we receive your return." So that means it could be nearly 1 MONTH before your items are refunded!!
3. Whilst the trainers got a free returns label, for all the wellies the site told me to pay for the returns myself and it would be refunded. That wasn't clear on ordering at all and means I'll have to fork out about £35 in returns postage costs which hopefully will eventually be refunded.
For these reasons I wouldn't order from this site again. The nature of the product means that you are likely to be returning quite a bit of the order and it's too much hassle.
Update: The returns and postage were actually processed and refunded quite quickly so I've increased my rating to 3 stars. I still wouldn't use again though.
Extremely professional organisation to deal with. I have purchased many pairs of shoes from this company, they arrive quickly and well packaged and are always accurate in their images and descriptions. Their Customer Services are so helpful and on the one rare occasion I had a problem, it was dealt with within minutes! Would recommend this company to anyone with a shoe weakness.
To reply as a company, please sign up here.