Reply from Keen Gardener
[REPLY]
- Reviews ()
- Mr. G. A. Tildesley.
- 1 Review
Swifter than the Post Office
Purchased a Weber gas BBQ in the afternoon. It arrived next day, well packaged and to the front door having received an email with a one hour delivery time slot. Superb, could not be improved on.
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- George Loughlin
- Watford, GB
- 22 Reviews
I got smoke with fire!!!
I have to say that from the moment I called the good folks at Keen Gardener, I was impressed by there efficiency and friendly manner. I was querying a delivery date on a web order so decided to call them to confirm some details then ended up doing the order over the phone.
The gentlement I spoke to was both friendly and knowledgeable and answered my questions about my new Swiss Grill gas barbeque with useful advice and was more than happy to give me some hints and tips to get the best out of it. I will definitely be ordering from Keen Gardener again and I have no hesitation in recommending them to anyone. Great prices, fast delivery and great customer service, well done indeed!!
- James Adams
- 1 Review
Fast efficient and well executed delivery.
I was really impressed with the regular communication regarding the progress of my delivery. I was able to follow its journey from despatch to delivery to my door , with a given hour span of delivery. Never had service like that before!
- Peter
- 1 Review
Excellent service - highly competitive price and very quick delivery
This is my third purchase from Keen Gardener and, as before, I'm very happy with the service. The price was very good and delivery took just 48 hrs to arrive from the point of clicking. I would also add that I had a slight problem with one of my earlier purchases - it wasn't the fault of Keen Gardener, this was a Hozelock product - but Keen Gardener immediately dispatched a replacement at no charge and with no fuss. I will certainly use them again and would recommend them highly.
- Reg Waters
- 1 Review
Well pleased.
An excellent transaction. Keen Gardener web site is very easy to navigate and order. The item that I ordered was exactly as described and very quickly despatched. I will certainly use the company again and have no hesitation in recommending them to anyone. Thank you.
- Boots
- 1 Review
- Michael
- 1 Review
Good service
Missing part on delivery dealt with by customer services quickly, efficiently and in friendly manner.
- Jessica Higham
- 2 Reviews
Your staff know their stock well
Hoselock products are extremely complicated but your staff helped clear up all my problems.
- Mrs Brightman
- 1 Review
If you order from Keengardener, you can't go wrong!
I needed a firepit for my sons birthday, because of the British weather! I wanted to keep everyone outside. A Firepit is a great idea, as you can all sit round it, not like some wood burning devices. It Looks good and kept everyone warm.
Keengardener were very nice and helpful on the phone and delivery was exactly when they said it would be.
Just awaiting a cover, they said they would contact me when they came into stock - lets hope so.
- Paul Daykin
- 2 Reviews
Good service and fast delivery
Great service from Keengardner, they kept me updated throughout the whole buying process and delivery was fast and really easy. I would certainly use them again as i found their prices to be the best online.
- Michael
- 1 Review
Excellent value, fast delivery and well informed about order progress
Excellent value, fast delivery and well informed about order progress
- Suzanne Oleary
- 1 Review
Keen Gardener OUTSTANDING
Made my first purchase with this company and it wont be my last.
Apart from the very competitive prices, their service , communication and choice of delivery company made my experience with them first class.
Their delivery company DPD has to be mentioned as they kept me informed and gave you an hourly delivery slot !!! So no waiting in all day for the delivery and next day delivery.
Defiantly both companies highly recommended .
- David
- 1 Review
best service since sliced bread
great product and excellent delivery. like the time slot for from courier no need to wait in all day.
- Jane
- 1 Review
Great service! Loved the courrier service. Really good to know when they are coming. Product perfect.
Great service! Loved the courrier service. Really good to know when they are coming. Product perfect.
- Lady Gardener
- 1 Review
An easy transaction, as described and quick delivery.
I needed a hosepipe that I didn't need to lug about, however, it does need a strong pull to unwind the whole 40' but the ease of putting this hose by away far outweighs that. The delivery was quick with a helpful driver - carried the package into the garage for me. I would not hesitate to this company use again. Thanks
- Paul
- 1 Review
Great service, fast delivery
Ordered a weber bbq and accessories. Delivered next day, and all well packaged. Thank you. Would use again.
- Mark
- 1 Review
Very good customer communications!
Really good prompt service, and kept us informed all the way through to delivery even giving us an hour delivery slot. Would def buy from them again!
- David
- 1 Review
- Royston
- 1 Review
Splendid service, great product, quick delivery & most helpful too.
I would thoroughly recommend this company. They were so helpful on my telephone enquiry & then again when I was coming in at a few pence under free delivery (I bought a pack of seeds to qualify & they refunded the postage charge!).
I have no hesitation in recommending them.
- Anthony Walker
- 1 Review
Fantastic service, great quality!
They are a easy company to deal with and the item arrived exactly when they said it would. I will definitely buy from them again!
- Jones
- 2 Reviews
Good advice, Good service, Good delivery
Could not fault the experience
- Sharon
- 1 Review
Excellent,quick,honest
Speedy delivery and on time when informed by email.
- Yvonne and thanks for your order
- 3 Reviews
Well priced, excellent delivery time.
Really pleased with the hose. Reasonable easy to fit, we did need to add an extension to the tap as we wanted it out of sight. (the one supplied is only 2m) It is bulky but we did expect thi,s it is a 40m hose after all! Works beautifully so much easier. Good range of attachments and a bonus - free sprinkler! We also used the 5% discount voucher at the checkout which we found when we googled the company for vouchers. So all in all excellent product, excellent price, impressively speedy delivery. Would happily use them again and recommend to friends.
- Brian
- 1 Review
Excellent service would have no doubt in using again.
Easy to order on line,excellent service,very good website,good value fo money,kept well informed about delivery,overall I would say that other company's could learn a lot from yours.
- clive and thanks for your order
- 2 Reviews
- David
- 1 Review
KEEN GARDENER helps keen gardener!
Brilliant little corner brackets for Hozelock hose reel. Does the job well, tested already. Brilliant service
- Tom Raworth
- 1 Review
competitive prices and excellent delivery service.
the prices are extremely competitive, the delivery service is excellent keeping you constantly updated and giving a time within one hour when the item will be delivered so you are able to plan your day around the delivery, instead of wasting a morning or afternoon wondering when it will be delivered.
- Mrs Samson
- 1 Review
Keen Gardener will make you even more keen!
Keen Gardener is the most efficient firm I have ever dealt with!
- Raymond
- 1 Review
very good to deal with and fast delivery.
I found this company on the Internet they had a very good website and easy to use, prices are very good as well so I will be coming back when I require gardening tools ect.
- Michael
- 1 Review
- Paul
- 1 Review
A fast and efficient service
I was very pleased with the service given
- John
- 1 Review
Excellent service and advice
You ask for some advice and if they can't give it there and then they ring you back,no problem .Nice people to talk to
- David
- 1 Review
Great Company to Deal with highly Recommended!!
The company is really good!! Great speedy and efficient delivery service and excellent customer service. Fantastic prices and deals. Would highly recommend them and would definately use again.
- Ian hall
- 1 Review
- Edward
- 1 Review
Great transaction.
Very easy to order fast delivery no complaints at all would recommend to anyone.
- John R
- 1 Review
Well done
Order delivered on time delivery guys very helpful a pleasure to do business with.
- Pamela
- 1 Review
Fantastic
I'm very happy with my purchase and the service I received.
Thank you very much
- Jennie Bullock
- 1 Review
Best price and brilliant service
Bought Weber fire pit from Keengardener they had the most competetive price and delivery service was exceptional with full tracking and email communication was exemplary.
- Mark
- 1 Review
- Rose
- 1 Review
Absolutely Excellent service and communication
Easy purchase and very fast delivery. Communication and ease of possible changes to arrangement excels.
Delivered almost to the minute as scheduled.
Very well packed
Thank you.
