Kiva Reviews 

743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a wonderful and great experience with this company. Consumers deeply appreciate the meaningful platform that connects everyday lenders with individual borrowers around the world to support small businesses and life-improving projects. People truly enjoy being able to easily choose specific recipients and follow their inspiring progress closely as micro loans are successfully repaid. Reviewers frequently mention that the official website is exceptionally clean and very easy to navigate and provides transparent, detailed information about every single loan opportunity. Customers also truly love the sustainable cycle where fully repaid funds can be easily reinvested to help even more individuals over time.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that it provides an easy and... See more

User experience

Clients share positive opinions on user experience, highlighting how easy and well organized the platform is.... See more

Product

Users describe positive interactions with product, appreciating the ability to support motivated individuals... See more

Website

Customers had positive experiences with website, describing it as very easy to utilize, well organized, and... See more

Payment

Consumers find payment to be a deeply rewarding experience, appreciating the revolving cycle where loans are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the concept of connecting lenders with specific borrowers who are in need of loans to improve their lives. The Kiva site is very easy to utilize and offers a diverse choice of loan-seekers. I... See more

Rated 5 out of 5 stars

Kiva offers a great way to support individual borrowers worldwide. Most of the loans are fully repaid over time, so the same funds can be reinvested again and again. This has enabled me over the years... See more

Rated 5 out of 5 stars

Kiva is easy, fun, inexpensive, and does incredible good in communities around the world. Kiva is in the "Empowerment Business." By helping people all over the world to start and/or expand their small... See more

Rated 5 out of 5 stars

I've been donating funds to help people around the world for at least 10 years. I started giving through my employer, HP. I enjoy helping people which allows them to fulfill their dreams and ambitio... See more


Company details

Written by the company

Kiva enables you to loan to small businesses in developing countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

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No recent history of asking for reviews

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4.8

All reviews

(743)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Improved outcomes.

The ability to help poorer women across a wide range of countries to provide for the education of their children thus improving opportunities for the next generation has a strong appeal for me.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

I like the concept of connecting…with motivated borrowers.

I like the concept of connecting lenders with specific borrowers who are in need of loans to improve their lives. The Kiva site is very easy to utilize and offers a diverse choice of loan-seekers. I like seeing how specific borrowers are moving towards reaching their goal of being funded and then paying back the loan. The site offers a wide variety of countries, borrowers, and types of projects to be funded.

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

Kiva actually works!

Kiva offers a great way to support individual borrowers worldwide. Most of the loans are fully repaid over time, so the same funds can be reinvested again and again. This has enabled me over the years to support almost 300 borrowers in over 75 countries, and make a positive impact in these individuals’ lives. I lend on Kiva because we are all connected.

September 13, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Kiva since 2012

I've been using Kiva since 2012. It's been a very positive experience. Kiva provides microloans to individuals and groups around the world.
Your donation is repaid and then relent to another borrower. You are able to help many folks over the years.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Quick

Quick! I don’t need more characters. It was fast!

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

It is not charity, but support that fosters autonomy and self-sufficiency.

I particularly appreciate the fact that the goals are concrete and realistic, while also having a positive impact on the lives of loan applicants—such as helping a small business owner stock up on tools, or enabling a farmer to start a more profitable crop. The requirement to repay the loan adds a dual dimension: it is educational (it is not a handout) and it affirms the individual's dignity and capability (it is a loan rather than charity—much like the loans we ourselves might take out for a mortgage or a major purchase).

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Kiva is great

Kiva is great! I love their compassion, their nonjudgmental approach with their lenders and with their participants. I am proud to be a Kiva member. I think you guys ROCK!!

August 15, 2026
Unprompted review
Rated 4 out of 5 stars

Providing help where it counts

I worked in international development for much of my professional life. Managing projects in villages and slums I fully appreciate the value of community involvement and the immense potential of micro finance in making development assistance affordable and sustainable. KIVA does a great job in addressing those pressing needs.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Micro loans change lives: both recipients' and donors'

The micro loan model seems simultaneously powerful and tiny. I deeply appreciate Kiva's perspective that the people themselves, not donors, know what the people need. I don't know if this is true, but it seems to me that micro loans are well suited to women trying to better their and their children's lives and lots.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

A hand up not a hand out

I've been lending through Kiva for over 10 years now.
I value the ability to choose who I lend to and have chosen individuals, groups and larger loans for organisations with countrywide initiatives to support things from housing to solar energy.
I hope that if I had a dream, big or small - from a new cool box to a new coffee shop, someone would believe in me and help me achieve it.
I also value being part of a worldwide community of both borrowers and lenders

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional charity with vetted…

Exceptional charity with vetted borrowers you can select to match your own values and interests (e.g. healthcare, farming, entrepreneurship, etc.). It is also very gratifying to get updates on how your borrower is doing, 100% of my loans over many years have been repaid.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Make a difference not just to a person but to a community.

I have been lending with Kiva for 20 years, it's a great way to help others, one $25 loan at a time. The borrower repays, you lend to someone else, and repeat. Maybe they grow their business and start to employ and train others. You make a difference not just in single lives, but a whole community, and over time that $25 becomes $5000 in loans. It's an excellent way to honour a lost loved one by doing this in their memory.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Kiva offers a unique opportunity

Kiva offers a unique opportunity to help people directly and in ways that are of real practical use. From farmers to small businesses, you can have a global impact. Seeing real individuals thrive and succeed is incredibly rewarding .

July 18, 2026
Unprompted review

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