I will never shop at Kohls again due to three separate incidents. First - I purchased an item on sale and with a rebate. After sending in the rebate forms I found they had not given me the proper rebate forms and they did not even carry the item for which the rebate applied. Second - I purchased numerous items at the "buy one, get one free" and when I returned home I discovered that I had been charged full price for all items. Another trip to the store to return all items. Third - they advertised a special on a vacuum cleaner. When I went to the store they did not have the vacuum in stock - nor did they even carry it on their website. I received a rain check - but even after frequent new ads - the vacuum is never in stock. I even returned once with my raincheck to get the newly advertised vacuum. After assuring me they would call when it does come in - that has never happened. A clerk at the store was quite open about stating that they often advertise big sales items in their circulars that they do not carry.