Not even a 1 its a total scam I ordered before Christmas 2 perfume calendars never received them I would keep well away from this company and of course your going to say it's not you
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I ordered a squishmallow advent calendar in October after following an Instagram link, and had tracking information, although all in Chinese. I received an email to say it had been delivered, when it... See more
Company replied
I ordered 3 x perfume advent calendars from a Facebook advertisement. These were marked as delivered but never arrived. I asked for a refund and initially had a couple of replies to say package has be... See more
Company replied
This is a scam company ! Beware! ordered two advent calenders in November and received nothing. No good saying its another company, the payment name is LACOSHOP from the bank statement! UPDATE did a... See more
Company details
Information provided by various external sources
LACO spécialiste des produits d'entretien pour votre maison et des produits pour votre bien être. Achetez chez le fabricant et profitez des meilleurs tarifs.
Contact info
3 avenue de l'Europe, 67728, HOERDT
- 0388513000
- connexion@lacoshop.com
- www.lacoshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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Scam Company - do not use
I ordered a perfume Advent Calendar on 4/11/25. Paid AUD $73. Emailed them and they responded saying it had cleared Customs on 27/11/25 and that I would receive it soon. Nothing has arrived and my email sent 2 days ago came back saying it couldn't connect to Laco Shop. Definitely a Scam; scumbags.

Reply from Lacoshop
Ordered from facebook website in…
Ordered from facebook website in November
Still hasn’t arrived 😡
I’m guessing by reading reviews to late it’s a scam
I’ll get on to the bank today to see if I can get money bk
You bunch of robbing b@st@rds
I bust my gut all year for TW@TS like you to steal
Karma will bite your arses

Reply from Lacoshop
Ordered from Laco&Shop perfume advent…
Ordered from Laco&Shop perfume advent calendar, no show !! its now 4th December. £36.00 robbed ! ITS DEFINATELY A SCAM ! dont buy.

Reply from Lacoshop
advent calendar
Ordered this advent calendar off this website last month I made the mistake of not looking at reviews and I've been tracking it ever since apparently last night it got delivered but nothing came there's no communication whatsoever from this website I've used their email twice absolute radio silence

Reply from Lacoshop
Ordered an advent perfume calendar…
Ordered an advent perfume calendar stating it had arrived. Tracking number no longer exists. This site is a scam spent $126 AU dollars on this site. I have reported to consumer protection and REDDIT scam site. DO NOT BUY FROM THIS SITE!!!!

Reply from Lacoshop
SCAM SCAM SCAM DO NOT ORDER.
SCAM SCAM SCAM DO NOT ORDER.
I ORDERED A PERFUME ADVENT CALENDAR THAT HAS NEVER ARRIVED. THEY SAID DELIVERED WITH NO PHOTO. MANY HAVE HAD THE SAME. AVOID

Reply from Lacoshop
Advent calender
Ordered a advent calander but 2 months later no messages or communication and no advent calander. It is a scam. Website is gone

Reply from Lacoshop
SCAMMED WITH THE ADVENT PERFUME…
SCAMMED WITH THE ADVENT PERFUME CALENDAR AND LOST €42

Reply from Lacoshop
I've just been on email to track my…
I've just been on email to track my order. It's no longer available. I ordered a pop up tree in November!
Is the site a scam???
Very disappointed and annoyed!!!

Reply from Lacoshop
Ordered my calendar at start of…november
Ordered my calendar at start of November. Messaged about this and was told it was on its way. Still not arrived and tracking link no longer available. Poor Christmas for my daughter - great Christmas for them by the numbers of disappointed customers

Reply from Lacoshop
I ordered 3 x perfume advent calendars…
I ordered 3 x perfume advent calendars from a Facebook advertisement. These were marked as delivered but never arrived. I asked for a refund and initially had a couple of replies to say package has been expedited and on route. Now site link unavailable. DONT BUY.

Reply from Lacoshop
Ordered 2 advent calenders for my…
Ordered 2 advent calenders for my daughters for christmas and now the site is not available and all order and tracking links do not work. So disappointed.

Reply from Lacoshop
This shop is a scam
This shop is a scam. They dont send the item and nonway of getting money back.

Reply from Lacoshop
Non delivery - I ordered a perfume advent calendar and…
I ordered a perfume advent calendar and the tracking says it’s been delivered even though it hasn’t. I ordered through an advert on Tik Tok shop. Be really careful ordering third party through Tik Tok, it’s full of scammers. Really disappointed and I’ve lost £40. No proof of delivery or anything

Reply from Lacoshop
Scam
Order never arrived despite logistics information stating it had. No photograph or card to state where it had been left. Total scam.

Reply from Lacoshop
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