Stayed on business June 2011 at Manchester Airport Hotel (which is several miles from the airport!). Arrived and no power in room. Power then fixed but air conditioning blows out very hot air. Worse still, turn it off and 10 mins turns back on again and blows hot air. Spoke to front desk who promised to fix or povide a fan - 24 hours later - nothing. Raised again and they promised to fix, but in meantime send a fan. Fan was circa 1950, squealed like a stuck pig when on and moved less air than a single winged moth in a vacuum. Reataurant, bar and waiting staff all excellent - front desk experience was frankly disgusting. And they wanted me to pay for parking! FAIL!