Great experience with Mazuma Mobile. I was struggling to find a place that would accept my phone because it had cracked glass, but Mazuma took it without any issues. The process was incredibly smoot... See more
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How can I get same-day cash for my old phone?
Selling your phone online with Mazuma Mobile is quick and straightforward. Once your phone, tablet, smartwatch, or games console arrives with us and is checked, we offer same-day payment, helping you turn unwanted devices into cash without long waits or hidden fees.How can I send my device to Mazuma Mobile?
Customers across the UK can choose from free and flexible postage options when selling their phone online. This includes Royal Mail Tracked delivery or convenient DPD collection from your door, making it easy to send your device in a way that suits you.Why do millions of customers trust Mazuma Mobile?
Mazuma Mobile is trusted by millions of customers in the UK for a transparent and reliable phone trade-in service. We focus on clear pricing, fast payments, and secure handling of every device, giving customers confidence when choosing where to sell their old phone.Written by the company
The fastest way to get cash for your old tech!
Unit 2 Southgate Trade Park, Southgate, White Lund Industrial Estate, LA3 3PB, Morecambe, United Kingdom

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Sent an iPhone 12 in good condition to mazuma. In a padded envelope, wrapped in bubble wrap. Originally offer £110 for it. Get an email to say they have reevaluated and it’s only worth £25 due to the broken screen, broken camera, broken power button (smell a rat) ask for the phone to be sent back, another offer of £45. Still no as I know the phone is worth a lot more.
Phone returned…… smashed to pieces!! What the hell mazuma. You cannot tell me this was done in transit as it was completly protected!!
Very prompt in replying to my order. Payment made immediately
Absolutely delighted with my experience with these guys. I’ve always been a bit sceptical about these sort of companies but thought I’d give them a try. Went through the online form and got a very good guaranteed offer. Dropped the package in my local Post Office yesterday afternoon. Had an email this morning confirming the item had been received and had passed the test. Later this afternoon, a little over 24 hours from posting the phone, the money was in my account. I would definitely recommend and would use again without hesitation.
Thanks MM
Great experience with Mazuma Mobile.
Great price offered online, phone sent on the wed afternoon, received Friday morning and payment in my bank Friday afternoon.
Very seamless quick process
Would highly recommend Mazuma for stress free sale.
Amazing service. Quick payout and amount quoted was amount paid. Thank you.
They are misleading, they tell you if they receive the device before 2 they will make same day payment but if it's not checked by 4pm you actually have to wait till next working day for payment, very misleading
Predictably they offered much lower than agreed claiming that the phone had more scratches or chips than stated - the phone that always had a screen protector on and a hard back case for protection. Wouldn’t bother using this service again. I recommend just selling privately yourself, they will likely always say there is more damage to get a lower price
Easy service to use and received the payment very quickly
I was offered a price of £205. The phone was immaculate, no scratches at all.
The the changed the offer too £95. due to light scratches and battery.
I totally disagree with the offer.
I’ve requested the phone back and taking it to another provider who offered me £195.

Reply from Mazuma Mobile
So easy and quick to sell to mazuma, I got the payout to my account on the same day they got the phone they communicate well with you at every stage and the price I was quoted was spot on and actually very competitive.

Reply from Mazuma Mobile
Awful experience.
Quoted £70 for my mobile, which was in a good condition.
On arrival they claimed it had screen burn and offered £5. I rejected it, they then offered £15. I also rejected it.
They sent the mobile back.
Took the same mobile to CEX, they offered £95.50 subject to a full check. I left it with them and before 12 the next day the full amount was in my bank account.
Proof that there was nothing wrong with my mobile.

Reply from Mazuma Mobile
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