My suitcase arrived on time, it was of poor craftsmanship and I returned it. It had manufacturing defects and showed scratches and chips. I am mild when I say the insides smelled like shoe glue, its a fact, and the outside had left over glue on one corner. What really convinced me to return it was the wood veneer trim that was bluntly repaired in one side by a metallic golden spray paint. As soon as I realized the poor craftsmanship I contacted the manufacturer for a return and refund.