MiniInTheBox Reviews 

21,735
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is very intuitive to navigate, making the overall ordering process remarkably quick and simple. Many people also appreciate discovering a wonderful selection of merchandise accompanied by clear, detailed descriptions and reasonable prices. However, some customers also noted frustrating issues with unexpected extra fees and remarkably high shipping costs during their purchases. A few other people similarly felt that certain delivered items did not match their expected quality or visual description at all. Additionally, some reviewers experienced difficulties trying to register or sign into their accounts smoothly.

What people talk about most

Order

Consumers experience mixed feelings regarding their order, with many reviewers finding the ordering process... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website is easy to navigate, the... See more

Website

Customers had ambiguous experiences with website, frequently noting that it was easy to navigate, view... See more

Price

Users describe ambiguous interactions with price, as many consumers highlight good rates and reasonable costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far I have a good experience finding a product to order. I need to wait till it comes and if it is according to the promise delivery date in good condition for final opinion. Mahalo.

Rated 5 out of 5 stars

While searching for months for a dress for my son's upcoming wedding, including many overseas companies, I found the perfect dress. When researching the reviews of that company, I found most to be neg... See more


Company details

  1. Cell Phone Accessory Store
  2. also in
  3. Appliance Store
  4. Battery Store
  5. Computer and Accessories Store
  6. Gaming service Provider
  7. Photo Shop

Information provided by various external sources

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

22K reviews

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4.1

All reviews

(21,735)

177 reviews in the last 12 months

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Rated 1 out of 5 stars

Shockingly poor customer service

Shockingly poor customer service , ordered 2 separate items of clothing , both sized poorly and didn’t fit . Tried to ask for a return , got asked loads of questions and asked for photos which i sent , still never gave a returns adress or label , offered 10% cashback if I keep the items or 40% off another item . Asked several times to just get a return adress and now emails not being replied to . Not a great buying experience whatsoever .

October 29, 2026
Unprompted review

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