So far I have a good experience finding a product to order. I need to wait till it comes and if it is according to the promise delivery date in good condition for final opinion. Mahalo.
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Company details
- Cell Phone Accessory Store
- also in
- Appliance Store
- Battery Store
- Computer and Accessories Store
- Gaming service Provider
- Photo Shop
Information provided by various external sources
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
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Contact info
China
- miniinthebox.com
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Easy to navigate site and size charts…
Easy to navigate site and size charts provided as well as details of fabric dress is made from is provided which I like.
Shockingly poor customer service
Shockingly poor customer service , ordered 2 separate items of clothing , both sized poorly and didn’t fit . Tried to ask for a return , got asked loads of questions and asked for photos which i sent , still never gave a returns adress or label , offered 10% cashback if I keep the items or 40% off another item . Asked several times to just get a return adress and now emails not being replied to . Not a great buying experience whatsoever .
Easy to use and quick
good service
about average+
Easy website and ordering process
The website was easy to use and the order process straightforward.
The website was easy to use
Great shirt order
The ordering process was quick and simple. The shirt fabric was perfect.
They don't even send confirmation of…
They don't even send confirmation of purchase emails or tracking emails.
First time buying
First time buying. Everything looks great. Might have to send an updated review after getting my order.
Easy to make order.
Choice of items and reasonable price
Convenient
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