Minishop 

Ordered a Transformer 4 wheel mobile scooter on 10/19/21, for $49.99. Never received it. Just got screwed. Will report to BBB.

DO NOT buy from this company. They advertise products then send cheap/ fake alternatives. When asking for a refund you just keep getting offered 5 or 10%

Don’t waste your money - awful company

Massive scam, wrong product was given to me and refused refund and not giving return address. Had to escalate with my bank.

DO NOT BUY

DO NOT BUY FROM THIS COMPANY!!!
Wish I could give them 0 stars because they don’t deserve one!!!
Shoes arrived over a month after order!!
Very cheap!! Awful fakes!!! I wouldn’t even pay £10 for them!!!
Company claim they are nothing to with Dr martens yet use the same photos from their website and include details about Dr martens on their website!
Wrong size was sent but claimed I was the liar and ordered the wrong size despite me having proof this was not the case!
Emailed back for full refund!!
They refused, offering me 10%
Only offering me full refund after putting in a claim through PayPal and only if I pay for return back to China!!

Wish I saw these reviews 1st. DO NOT BUY AVOID TOTAL RUBBISH SCAMMERS 🤬 FALSE ADVERTISING USING DR MARTINS PICTURES - THE SANDALS ARRIVED TOTAL CHEAP PLASTIC

DO NOT BUY!!! Ordered dr Martyn sandles received cheap plastic crap not even the same style they look nothing like the pictures advertised which have been taken from the Dr martyn website. They said would give 20% refund as would cost 20 USD to return which is not advertised in there returns policy I have escalated to pay pal absolute scammers!!!!

Avoid avoid avoid. They sell complete fakes. Ordered Dr Marten Clarissa style sandals - got cheap fakes that weren’t even the same style. Complained and requested refund- they offered 20%, I refused and then 30%. Said they’d only refund if I paid $20USD in postage. I am escalating it with PayPal. Wish I’d read reviews before buying.

Do not buy!!! They are horrendous. Theyre not like the photos on their website. I regret not looking at the reviews! 😡😡😡😡😡

DO NOT BUY! Cheap imitation of dr martens, they advertise the authentic pics and what you get is something you would get for £10 off a market stall! Took 3 weeks to come, fuming with myself that I fell for it!

Ordered in June after looking at comments on page took a while to come they did arrive no box just wrapped in plastic not dr martens as shown so messaged them offered me few discounts I asked for a full refund which they said yes if I paid 30.00 to send them back opened a case with PayPal in less then 2 weeks I have been refunded fully by PayPal

SCAM!!! I asked for a refund as no longer wanted the shoes. They offered me a 5% refund? What the? And can't put a PayPal claim in until December. Fab. Not.

I never received my item and the email on their site is disabled. How convenient. DO NOT ORDER FROM THEM!

Do not order from this company. I ordered an item and two weeks later received an email saying “as you know this item is discontinued and out of stock, please choose some thing else.” Well I didn’t know the item was discontinued/out of stock because it didn’t say on the website on the day that I purchased it that it was discontinued/out of stock. How would I have known that? And if I had known that I wouldn’t have ordered it. When I checked, now it says that on website. I asked for refund and I got a very unusual email telling me that I had violated the terms of their sales contract and that I had to send all this documentation to them. I ordered some thing that was discontinued that they did not tell me was discontinued and now no refund? Then I checked and it appears they actually did not charge my card because the item has shipped, but I know they will not cancel the order. When I went to read their returns policies I was shocked. Their return/exchange policy is atrocious and they don’t accept any cancellations or give refunds for any reason. You can’t get a hold of anyone. Fees are ridiculous and exorbitant. They actually hate their customers, that’s all I can deduct from their non-existent customer service and awful policies. I feel my only recourse is to contact the credit card company and tell them not to allow any charges from this company.
This is a cautionary review. Motts Miniatures has long been a respected name in the miniatures world but no longer. Do not order from this company

I saw a product add and imidiatly thourght it was a scam or disingenuous site. After visiting the site and reading the reviews... here I am.

I have placed orders on 3 of these sites so there pictures are familiar.

They say they do not accept PayPal :)) its more likley that PayPal will not give them an account or have revoked there account because of the number of complaints and forced refunds. I know this as I had to force the refunds and initiated an investigation into the fraudsters.

As you can not use PayPal use VISA and send the complaint to VISA this will enable VISA to see their track record and do the same as PayPal I.e. no VISA account.

In my experience such people are skilled in creating delays so they can keep your money for longer and/or not return it. This one seems to think offending customers is the way forward.

Hope this helps...

I am so glad I came to read the reviews before I ordered from another scam site. What amazes me the most is the company replying and calling everyone a liar!! Very tacky and distasteful!!

First, I'm glad I DIDNT purchase from here..I had my cart full, and wanted to check the reviews first to make sure this wasn't another China scam company. After reading review after review, and the ignorant responses from the company, its obvious they shouldn't be in business. They continuously tell the CUSTOMER, they can't contact them by phone or email? WTH? Everyone is in "direct violation of the contract" by trying to contact them? That's the most ridiculous thing I've read..and I read it over and over through these reviews. So I'm reviewing them, not bc I purchased anything, but bc, in my opinion, they need to learn how to respond and treat THEIR CUSTOMERS. Their responses are completely unprofessional and IGNORANT. Its preposterous to think ALL these "bad" reviews,where people just want what they paid for, are lying. I did try calling just to see for.myself if i could get in contact with them to check.on availability but it was disconnected. They probably will change their name again bc all these reviews are horrific. No need for the business to respond, just letting u know how your customer service responses are hurting your company. Good luck.

I bought a vanity set and this website said it was delivered but I never received it. So I contacted the post office like they told me and the post office never received the package. They take your money and when you tell them about never receiving my package they said it's not their problem and they can't do anything about it. I tried to check my tracking number again and it disappeared like I never ordered anything on this website. Don't waist your time or money here. Very disappointed and dissatisfied with this website and whoever runs it. I bet they use thier workers to put good reviews but I would NOT Trust it at all!!!!!!!!!!

Add me to the list! They take your money, the item was in stock. However, I never received a shipment date, then a week later it's deleted. Gone. No-one emailed me and ALL PHONE NUMBERS are now disconnected. You can only leave a message through the SALES MERCHANT phone which they will not respond to since your a customer. It's interesting that all Customer phones are "No longer in service". I've emailed them 4 times. Nothing. Why do they even have an online store? This is ridiculous and they should shut it down. I want my order cancelled and my credit card reversed. DON'T BUY ANYTHING FROM THEM! The other guy was right.
......interesting response from this company, they seem to be out of touch with reality AND their customers, they wrote 6 emails to me, one stating that I should've known beforehand what would happen Quote "We are a legitimate business, we have been around over 50 years. Our web site clearly states that not all products are in stock, it clearly states that placing an order is not a guarantee that products are available, it clearly states that our web site is not connected to our inventory database and can not display stock status. You were aware of all of this before you used the web site." How I would be aware in advance is puzzling to say the least, yet they seem unaware of their low ratings on the web for how they treat their customers. But then they sent this Quote "We do not understand why you continue to falsely claim that the email confirmation you received was some sort of guarantee that products would be sent. Nothing could be further from the truth" So be aware of this unique style of selling, I did claim that I had an email confirmation and but then "guaranteeing a product would be sent nothing could be further from the TRUTH" wow..... Actually the UCC law states that a confirmation of a sale requires that a product be sent or the contract would be void, well there the problem lies in the fact there is no product to send. Read all the other customers reviews, there's something "off" here. To me it seems that even though they may have been in business for 50 years, it's not been online. In any case, you should respond to your customers and not in such nasty, rude, volatile emails. Just simple yes we have it in stock or sorry we don't. Not email after email after email with abusive taunts, that is horrible and I hope to forward this information (I'm a Veteran in a lot of organizations) and all need to find out what these people are up to so as not to get the abuse I got today. Unwarranted and very unprofessional.

DO NOT BUY HERE
The extensive range of rare Bespaq items is tempting, but the owner is insane.

Items are listed as available, and your order is processed, but that doesn't mean the items are in stock. And it is "improper" for you email or phone to ask if they are in stock. You just have to place your order and it's a surprise if it turns up or not. Apparently "there is absolutely no way for the web site to indicate if an item is in stock or not," "inventory has nothing to do with a sale," and there is some sort of "sales contract" which I violated by emailing because "customers are never to email but are only to log in to check the status of their own order." I'm not sure why a "contact us" email is available on their website. Also, they say "check on the website to see if the item is in stock" and then say "items listed on the website are not necessarily in stock." Contradictions are everywhere. This website is run purely to torment people; they seem to despise the idea of customers.

And don't mention a "violated sales contract" in reply to this, Minishop. I was never sold anything by you, and never found or agreed to any sales contract.

Reply: Minishop's reply below proves my points about customer service. And they should be VERY clear, on every item listed, to let customers know of their eccentric and extremely inconvenient approach to inventory. I have looked all over their website again, and nowhere does it say anything about "inventory not being connected to their website."