I bought a replacement battery for my Acer laptop. It lasted just 5 months.
It no longer charges and will hold absolutely no charge now at all. As soon as I unplug the power lead, the laptop dies. The battery does nothing at all now.
The battery deteriorated rapidly in the past 4 weeks or so. It went from holding a charge from over an hour to not holding a charge at all.
The website okbatt.co.uk is not a U.K. based company I have now discovered. So there is fraud even in the name, let alone the product.
The website says that the batteries are guaranteed for 3 years. Then why will they not return my emails requesting a replacement?
Paypal say the dispute I tried to file is more than 45 days old. But the battery lasted more than 45 days which is why I did not file a dispute.
I only tried to file one when I realized that these thieves will not return my correspondence.
Don't be duped like many of us on this review forum.
DO NOT PURCHASE FROM THIS SITE!!!!!
I recently purchased a battery from this site, unfortunately before reading these reviews.
I thought that by buying from a .co.uk site i was buying something from the UK as i intentionally didn't want an item shipped from Asia.
When the battery arrived in the UK, i got a letter from the local Post Office saying i had to pay £12.08 to release the item.
When this is added to the cost of £32.28 of the battery this made the cost highly uncompetitive.
I contacted the seller to request he pay this charge as I feel that the deceit of the website owner in portraying his site to be UK based is the sole cause of this problem so i don't think should have to pay the customs charge.
I sent numerous emails to the seller saying i would return the item and wanted a refund which were ignored.
I then had to take the matter up with Paypal who are on the case now.
Hopefully Paypal can resolve this for me.
I will try to update this when i know the outcome.
Paid for a 7800mAh battery. Received a 6600 mAh battery. No response from seller.
Initially I lodged a Paypal dispute once I realised that I had paid for a battery from China (I have been burnt before). Suddenly I received corespondence from the seller reassuring me how good their product and business was and telling me that the dispute needed to be closed before they would send the battery. (I should have stuck to my guns but I hoped honesty and good will would prevail) WRONG!!
"Geoffrey" (or whatever the real name is) will now, not respond to my requests for support. BEWARE: The "1 year Warranty" will probably be a hoax also. STAY AWAY!
Read all the negative reviews after I'd ordered my battery, but it arrived as described, in good condition and working. I'm writing this review on my laptop using their new battery.
Only negative is no communications from the company to say product had been dispatched. (My battery was shipped from Singapore)
Returned emails as long as they thought I was a new customer but when they realized i wanted my money back they not only did not answer me they ignored paypal. Paypal closed my complaint because the number they provided could not even prove the battery had been shipped. Oh it was shipped alright. to me. dead and unusable and then back to them they still will not acknowledge they have my money and their lousy broken battery. DO NOT TRUST THESE IDIOTS. They either dont understand English or they just dont care.
Thank you all for your review, you guys saved me. I almost bought from these guys, thank god I did a quick review search and landed on this page. In my case, it is okbatt.com.au, but I am pretty sure they are the same... scammers. I knew the deal was too good to be true.
I also have a battery that does not work even after installing supplied disk.
I have complained to Paypal and am awaiting the outcome.
No reply to email. After complaint to Paypal they finally replied after 17 days, to return to their address which they give as China even though package came from Singapore.
How can they only charge £3.98 for delivery from Singapore, to return battery to China (or Singapore for that matter) would cost about £30, making a refund worthless.
I am sure without Paypal I would not have had a reply, I sent an email the day I received battery, after 6 days no reply. Sent another 6 days after first email, no reply. Sent in complaint to Paypal, response 2 days latter, still not had no reply from okbatt to my reply to their email.
My advise stay clear. If already bought try complaining to Paypal, hopefully Paypal will be able to protect us consumers.
I will update with outcome of dispute.
Absolute rubbish, I too fell into the trap of thinking that this was a good price for a SONY VAIO.
Software that came with it is useless, no reply from emails, no help at all so £30 plus down tube.
Wish I had looked for this website first.
ordered a battery for my laptop.....it never turned up though the payment had been taken from my account ....the only contact i could make was via email as they give no phone no: emailed them 4 or 5 times with no reply...so i lost £30 from it
WISH I'D CHECKED THEM OUT BEFORE PURCHASING - DO NOT MAKE THE SAME MISTAKE
One star feels too high! Required a 'battery driver' which was supposedly included. Actually got a blank CD ROM and the battery is useless without.
Still have not received a response to any emails - frustrating to say the least...
I concur with the other reviews here and also wish I had read them before my purchase. The Sony Vaio battery was received after around two weeks and worked fine for a month before the computer then did not recognise it (worked fine with original OEM battery). After several emails with no reply I now realise my money has been wasted. There is no other way to contact the company. The one-year warranty is obviously meaningless. No phone number or address should have deterred me in the first place and it certainly will do in future. Wish I could give zero stars. I have nothing positive to write about Okbatt, they have infuriated me good and proper. AVOID like ebola.
BATTERY(piece of useless plastic) FOR SONY LAPTOP. ABSOLUTE RUBBISH. DIDN'T WORK FOR A MINUTE. USELESS JUNK. HAD HIDDEN CUSTOM CHARGES AND 2 MONTHS OF WAITING. DON'T GO NEAR THE SITE. FRAUD THAT SHOULD BE PROSECUTED! and i will do anything to catch those thieves! I call all people with the same experience to REPORT them!
FAKE PRODUCTS. BE AWARE OF FRAUD AND DO NOT TRUST THE OKBATT.CO.UK. AFTER MONTHS OF WAITING I RECEIVED USELESS ITEM(SUPPOSED TO BE A BATTERY BUT IT IS JUST A BLACK BOX) WITH HIDDEN CUSTOM CHARGES. REPORT AND STAY AWAY!!!
I bought a Dell battery from this company 'okbatt.co.uk'. It was cheap, but only lasted a few months, it is totally dead and causing me a lot of hassle at work. Now I need to get the official Dell one anyway. This company sold me junk from China. Do not buy from them.
I too wish I had read these review before ordering. I bought a laptop battery at less then half the price it should have been. I wasn't aware it came from China until I got a confirmation email. The battery ended up being returned to sender because Royal Mail returned it sooner than they should have. I decided to google okbatt and came across this website. That is the point when it all clicked.
Yesterday I received a call from my credit card company flagging several transactions that looked suspicious. They had not been made by me and so they were declined and my card was cancelled. I was at a loss as to how anyone had got my details because I seldom use the card in question. I believe that either okbatt use the details for fraudulent use themselves or they sell them on.
Either way DO NOT BUY ANYTHING from them! I am going to report this to trading standards and I advise anyone else with a similar experience to do the same and perhaps the website will get closed down. No doubt another one will pop up in its place but I feel I must do what I can.
Be very wary of dealing with this so called company. It has all the front of an authentic operation but on inspection is probably one guy in the far east with a website. I did get sent a battery for a laptop with poor English instructions which hasn't worked so i emailed for help,no reply, then i asked for return details,no reply. Dont touch them!
OKbatt.co.uk is not a UK based firm it is actually based in China. I wasn't aware of this when ordering. You will need to wait around 2 weeks for delivery. The laptop battery I ordered took a couple of charges before it started to perform, I get around 2 hours of life when running on the battery which I would say is OK, however one thing I have noticed is the battery status indicator now doesn't accurately tell me the correct life left in the battery. I believe this is down to the fact that the battery is not a genuine OEM battery and you are required to install OKbatt's software before first use. I'm guessing this software tricks the laptop in to thinking it has a genuine battery installed but hence why the battery status indicator doesn't work correctly.
OK overall but personally I would spend the extra and get a genuine battery
After a couple of weeks received one laptop battery of the two batteries I ordered. (Missing battery was refunded. Unfortunately the rather expensive new Li ion (??) battery had a life measured in minutes and has been completely rubbish. The old laptop battery it was supposed to be replacing lasted longer !! I suspect it is a fake Li ion battery and there has been no reply to my e-mails. Don't trust there 2 year guarentee. It's worthless.
Robert Simon found this review useful
Oh, how I wish I had read the other reviews of this company before I purchased! Delivery takes 2 weeks! My laptop did not recognise that a battery was even connected. On the company's instructions, I sent it back at my own expense. 2 weeks to get to China, 2 weeks for the replacement to arrive. Laptop didn't recognise that one either. Now I get no answers to my emails. MONEY WASTED.
Cheapest on the Web but is it worth it ? No ! Wouldn't use these people again so everyone BEWARE !! Faulty goods supplied no reply after numerous e-mails ...simply not worth the hassle ....Keep Well Clear .... You have been warned!
I Order Sony VAIO VGN-FZ Notebook Replacement Battery VGP-BPS8 and 10 and I never received, this company www.okbatt.co.uk is complete fraud; they have uk domains to mislead people. They have website hosted from USA and they operate scam from china, this is very very organized fraud. There is lots of people involved in this crime including the courier company 4PX International Express Co. Ltd. This company is also part of the www.okbatt.co.uk, be aware never order anything from them….. I beg you for you’re for your own safety, once you lost money ….. You can’t do anything?
My order was due to arrive during Christmas holidays, for a reason I can't explain the item was held in the post office and I requested several times to collect it from my local post office (this is royal mail's fault). Each time I was going to my local post office they were saying that the item had not arrived. The item was eventually returned back to the sender. I email the sender immediately explaining what happened and they told me that they will post it back as soon as they receive it. I have emailed them twice on asking if they received it but there was no reply. That's a fraud...I paid 25 pounds for receiving nothing....
Bought a battery for my Apple powerbook. The price was half of what apple charges and it was on sale. The guy (Geoffrey) was very helpful answering questions and responding via email until the transaction was done. Then, a faulty battery was delivered as promised but it was faulty from the very first charge. It show a max 53% charge but does not hold it. So, as soon as the chargeer is disconnected the laptop dies.
Apple ran a diagnostic test and confirmed that it is faulty. But no response from OKbatt or Geoffrey despite sending several emails.
Paypal was of no assisstance in trying to get in contact with the seller or get money back.
So, now i am almost £35 out of pocket and the proud owner a dead battery.
They have no contact phone number or details. The package came from the east (China or similar)
Do not buy from them . You will end up buying a genuine battery from Apple with a warranty and world class service. These guys are dodgy. The other reviews indicate there might be a pattern to OKbatt's crooked dealings.
They battery I purchased does not re-charge and the company never responds to any attempts to contact them to obtain a replacement or refund. Do not use this company, my advise is to buy from a repitable dealer.
F. Macleod found this review useful
I am very wary of any company that does not put their address or phone number on their web. Note I chose not to buy in the end.
Their prices for replacement batteries was very good, so contacted them, hence I was able to discover their locale.
If you're prepared to take the chance then keep yr fingers crossed that you don't need to return it (post charges!), and hopefully you won't also get hit by customs duty.
To reply as a company, please sign up here.