[REPLY]
I ordered the boots as a present for my son, they arrived the next day. He is very pleased with them.
I ordered a set of Blundstone boots on the 4th March 2012. I recieved the boots approx 1 wk after order. I found them too large so applied for the free returns which duely arrived. I sent the boots back but I have not heard from Only Oz or recieved any boots. I have paid for the boots. This is now 14th April and I have not had any correspondance or recieved any goods. After reading the positive reviews on the Only Oz site I can only hope I am one of the very few to have experienced this. It does not take much to write an e mail or pick up the phone. I look forward to seeing some boots or hearing from someone soon..
After posting this review I did hear back from Onlyoz. After a day of them looking into it, it appeared that there had been a hold up of the returned goods at the post office. Along with my parcel was several others. I am now amending this review as I feel it was not Onlyoz's fault but another party's. The contact I have had with Onlyoz has been second to none. They told me what the problem had been and sent out a replacement pair of boots the next day. Very efficient and I was very pleased. I would recommend them to anyone else and I wouldn't hesitate to use them again. I do hope they get the returned goods process sorted out with Royal Mail so that this doesn't happen again as it reflects poorly on the company when it has nothing to do with them.
i am €200 out
wrong boots
promised me thay'd change them
i returned them
and they sent the same ones back
no contact since
this is midmay and boots were ordered in feb
shouldnt be trading on the net
I ordered a pair of Blundstones and received them within 48 hours - great given that I'd opted for the 3-5 day delivery time. Unfortunately the boots are too big and I need to swap for the appropriate size. I completed the returns form on the company website, as requested on my delivery note, and awaited instructions - none came. I followed the form up with a 2 emails. I have had no contact from OnlyOz. A telephone call today was not answered and the message I left has not been returned.
I am crossing my fingers and hoping that maybe an indifferent review might get someone from the company to contact me - please!!
In the meantime, I would definitely recommend people buy their stuff elsewhere as I am £100 down with only an enormous pair of boots to show for it. Hurrumph.
Product arrived quickly. Good Comunication.
My boots were easy to order, and delivered speedily.
I bought 2 pairs of shoes for my daughter. Amazing discount, quality brands. Delivery was quick. All in all super service.
Two pairs of blundstone 500 boots were ordered yesterday lunchtime and arrived next morning. Correct size etc. These are the second and third pair I have had. They are the most comfortable and hard wearing boots I have ever had.
Would recommend to anyone looking for a GOOD pair of Boots.
Pleasure to buy from, helpful and knowledgable about stock.
I very happy I bought from Onlyoz!
I bought the shoes online and got them delivered home on the next day morning.
I couldn't believe how quick I got the shoes.
I ordered a pair of Blundstone boots on a Monday. They arrived on the Tuesday, together with a free tin of polish and a sachet of very good quality waterproofing wax. Great boots, as I expected, but this fast service is exceptional and the value as well. I highly recommend OnlyOz.
Unforunately what I purchased I had to send back but everything was dealt with in a fair manner.
A really easy website to navigate and the Blundstones i wanted were with me in less than 24 hours from ordering (i chose next day delievery); which i think really would be difficult to improved on!
I bought a pair of Blundstone safety boots. I am a broad 9 or 43 normally. The 43 Blundsones are on the large size. I have fitted extra insoles to tune the fit to my feet. They are now very comfortable. Tom R
My brother had bought Blundstone boots in Tasmania and now back in U.K. wanted new. I rang the only.oz number and received the information I needed and ordered. The boots were delivered within three days. Wanting a second pair with reinforced toes I rang again, was given the information I needed, ordered, and received the boots within 24 hours. Great service.
The boots I ordered arrived quickly however were too big so ordered smaller size next day , again quick delivery . I filled the online returns form , which said someone would me . I waited but nothing , 4 emails and 1 phone call later I finally received an email enabling me to download the postage label . Will use a different company next time
My boots came very quickly! I decided to exchange my purchase for a different size and althought the exhcange process was slower than i would have hoped, the communication i received from OnlyOz was excellent. I would definitely use this website again and recommend it!!
Have long wanted a pair of Blundstones and now I never take them off. Very prompt and efficient service. Thank you
Bought my Blundstones from this company. The service was great, I even called prior to buying and they couldn't have been more helpful and then the boots came the next morning! Fantastic service.
As an exiled Aussie I was beside myself with grief as my old trusted Blunnies finally sucumbed to years of hard wearing abuse and English winters. So, in the end I had no choice but to surf the net for replacements and came across these guys - Onlyoz, and thought I'd give them a go. What a corker of a find! No sooner had I placed an order then I was putting my new Blunnies on! These guys deliver faster than a robber's dog!
well made and solid, yet stylish and non work man like.
I have worn a number of ankle boots for every day walking around and leasure purposes. The Blundstone 500 is the best yet. I do wonder though, what the difference would be in having a pair of the 550 style boots as well when comparisons are almost the same. The inside sole and the sole of the boot are different on each style but how would that make a difference.
The 500 were recommended and I thank you, a pair of 550 will be ordered next. Happy days.
Fantastic site that offers great value.
Did quite a lot of research on Rossis Blunnies and Redbacks, and decided on the Redbacks. Spoke to the team about Sizing and they gave me the right information on them regarding 9, 9.5 etc. Just got them in stock so were delivered the next day, overall very good service. Only little frustration was they forgot to include the boot polish, i could do with giving them a polish but now have to buy some. Other than that very good boots and good service.
Price was great. Ordered one day arrived the next. Couldn't ask for a better service.
I always have trouble finding shoes or boots to fit, and this was no exception. But the people at OnlyOz were unstintingly helpful, gave excellent advice over the phone, and processed the returns (with free postage) the day after they were sent back.
The boots were a great price, and even with the free delivery arrived the day after I ordered them, well packaged and with a free tin of polish.
Given the longevity of Blundstone boots I suspect it'll be a while before I need to go back, but I'll happily do so as soon as I need to. Highly recommended.
great shoes, great delivery time, thoroughly recommend them.
I found only oz by mistake and I am so pleased that I did find them the service was excellent recieved my order in 24hrs, ordered the best pair of flip flops I have ever owned
very fast delivery quality stock
My Blunnies arrived 2 days after I placed the order and looked great, only problem was they were a wee bit big - returning them for a smaller size was hassle free - Only Oz emailed me a mailing/postage label to return the boots and then I received the smaller size a few days later. The boots are great - will be buying all my Blunnies from Only Oz going forward.
I ordered a pair of Blundstone 550's and they arrived the next day which I find amazing. The boots are fantastic and fit perfectly. They also came with a free tin of boot polish which is a nice touch. I am thinking of buying a black pair too and will definitely use OnlyOz if I do go ahead.
ordered a pair of Blundstones which arrived the next day with a free boot polish which was handy. Best deal on the net in my opinion and the service and communication was great. Also cant go wrong with the free returns service as if the boots didnt fit I could send them back for free.
Jay Halai found this review useful
My order arrived the following day, can't fault the service. Very satisfied with the product.
Initially the service received was very good, as I thought I had accidentally ordered two pairs of boots. However, when the boots arrived and didn't fit well, I had some difficulty over the returns procedure. Emails went unanswered and eventually I had to phone to find out how to return the boots. After a few days I had an email stating that the refund was being actioned, but ten days later I still haven't had my refund. I emailed Onlyoz two days ago to enquire about my refund, stating that I wouldn't place my review on this site until I had a reply from them, but in my opinion they have failed in their customer service and don't deserve a good review.
I bought two items that were delivered via Royal Mail, they came quickly but unfortunately I needed to return one of the items because I accidently ordered the wrong colour. They were very helpful with my return and promptly sent me a replacement once I told them of my dilemma. Great service!!
Jay Halai found this review useful
Good Delivery times But very poor communication when attempting to return goods.
Had to ask for return authorisation twice and then phone to chase it up.
Dear Customer, sorry to hear you had a bad experience with delivery times, If you could email hc@onlyoz.co.uk I will personally deal with this.
Bought a pair of Blunstones - delivery was prompt add ons were a bonus!
Thank you Mike, Glad you liked the free boot polish.
These new owners must have really turned things around! Ordered a pair of blunnies at 3.30pm and they were delivered by lunch time the next day. Excellent service and was done easily on the phone. To make up for the previous owners cock up i even got the speedy delivery for free.
Would defo recommend these guys now they have an owner that knows what hes doing. Thumbs up!
Very good service fast delivery good value would recommend
Quick service Quality product
Very pleased with my emu boots. Competitive price and speedy delivery.
Thank you Gemma. Good to hear you are loving your emu boots ; )