Paypal Reviews 

Worked well for years till they wanted more information that the app wouldn't accept so account went dormant for a few years and now the app has changed but now its too late to save a good standing account. Very disappointed in what transpired here.

PAYPAL has become a scam facilitator!! I've just read a thousand reviews of experiences with Paypal, and they are ALL HORRIFIC. Mine included! I was cheated out of $39.95 and Paypal laughed it off. As separate victims we are POWERLESS! Let us gather and create a plan to begin a class-action lawsuit. Maybe create a youtube channel or web page like: "Class-Action Victims vs Paypal" and we can sign up. Top class-action attorney practices operate on contingency because they are remunerated by the court in the settlement. I suspect that there are HUNDREDS OF THOUSANDS of INJURED PARTIES!! ATTORNIES TAKE NOTICE!! Let's go for $200 million actual damages and $200 million punitive.

I will never use PayPal again. Hold your money even after delivery yet they say once delivery is confirmed money normally takes 24 Hrs to release funds. They’re using your money to make interest when they have no right to hold the money. Still no money released. Money grubs no wonder your rating is so low 1.4 how are you still in business. The ACCC needs to look at your operating procedures.

Haven't used paypal in years, tried to log in but i couldn't remember my password. Clicked "forgot password", easy enough, just open up MY email and verify that yes this is my account. Done. But now they need a second verification - a phone number or a ID. well the phone number has changed since I first created my account so that's no good. OK - I use the ID method. Scan my face. scan my drivers license. Doesn't work - tried several times. Now I have to get customer support. there is no live chat to solve simple issues so now i have to call. I make the call. Its an AI call agent telling me how to reset my password. No duh. Of course i tried pressing forgot password. Requested an agent. waited 30 minutes and got nothing. Waste of time. Didn't even make the original purchase because of how convoluted the whole process was.

Atrocious service, I tried to claim a refund for a transfer that went to a paypal account that had been restricted due to a network issue, I wasn't aware of this at the time. Refund was not refunded. Will never use this company again, bunch of thieves..

Shitty system that blocked my wife when trying to upload her driver's license, and its defective system didn't recognize it. She was blocked permanently without an appeal option. It seems AI usage is hurting them. And you cannot write to support.

How is that something that everyone was used to trust have gone downhill like that?! I would love to be able to post the screenshots of PayPal siding with scammers! Will never use PayPal again!!

After 22 years with paypal I have closed my account. I disputed a payment made to a gaming site without my knowledge. Unfortunately my 9 year old grandson pressed the wrong button. I asked if the money could be paid back as I had uninstalled the game & it was done by mistake. PayPal just closed the dispute so i am £18 out of pocket for absolutely nothing. PayPal seem to work with a lot of scam games so beware.

PayPal does NOT care about their customers. They are suppose to be the safe way for transactions to be made are they’re not. I had a fraudulent charge made by Roku whom I’ve NEVER purchased from before. I have an account that I haven’t used in years from when I was gifted a Roku tv for Christmas (like 10 years ago). I never made purchases through them however. Anyway, I don’t even think it was really Roku who falsely made the charge because I did forgot password and logged into the Roku account and sure enough they show no purchases having ever been made. I took screen shots to show PayPal. It’s been a month and I’ve heard nothing from PayPal after being reassured previously that I’d e taken care of and would hear something soon. I finally contacted them and they could care less. They kept saying I made the purchase and there was nothing wrong on their end. I implored them to look into it because clearly something isn’t right and a fake charge was made and they told me no. And this was an over $80 charge. They said I must have family member that made the purchase. That’s not possible, literally no one has access to my bank or card info other than me and my family doesn’t us Roku either. I’m just so disappointed in their customer service and lack of care. They just wouldn’t listen to me and kept blaming me. They also kept saying I changed the case reason to “not receiving the product” the day after the charge was made (I opened case the day of the fake charge). That doesn’t even make sense. I never changed anything other than adding pictures of there being no charges from Rokus website.

I have used PayPal for years and lately they seem to have become much worse at resolving disputes and seem to positively put barriers in the way of their customers who raise a dispute. This is obviously to give them a better chance of ruling against individuals and in favour of corporate clients, who in my experience are often scammers - especially if a purchase is made via social media.
Their service is most unsatisfactory and I cannot recommend it.

The first question from Trustpilot is "What went wrong this time?" Very good wording.
Other half bought two cashmere sweaters from China using Paypal for payment. When they arrived they were 100% acrylic - were Paypal interested? no!
I am trying to finalise opening a business account with Paypal and I am dealing with bot after bot after bot. Are there any humans there?

After 2 years of ups and downs, I paid off this paypal card. I was rewarded with a drastic decrease in limit.....3k to 100. I highly DO NOT recommend to ANYONE!!!!

Horrible company. We are seniors living on social security and only use credit cards on an emergency basis. I had my PayPal account set to use my PayPal Balance as my preferred payment which I tried to use for groceries. Have never done this before but had enough money in the PayPal Balance to do it, so I thought I'd try it. So instead of paying for the groceries with the PayPal Balance, PayPal used the back-up credit card as payment. You have to jump through 63 hoops to dispute a charge, and of course you have to dispute the business because you cannot dispute anything PayPal did wrong. Needless to say, their customer service was no help because they will not hold themselves accountable. So I reported them to the Better Business Bureau and it did absolutely no good. PayPal did reverse the charge off the credit card when I made the complaint and then debited the credit card in the end anyway. What good does it do to have a setting to use PayPal Balance if PayPal is going to to use whatever method they want? Very poor way to conduct business and treat customers, and pretty shady customer service.

DO NOT USE PAYPAL
Until recently I would have given a 5 star review.
Unfortunately Paypal buyer protection is worthless- and i would strongly advised advise purchasers to avoid this provider i.e. DO NOT USE PAYPAL

Absolutely useless ,bought a blood pressure monitor, but it keep giving wrong readings, one minute it showed low blood pressure the next it was reading high. Contacted seller and was told that I had to send it to the manufacturer contacted manufacturer and they said no you'll have to contact the seller . I contacted PayPal but weirdly they went with the seller. Couldn't believe it.

PayPal are absolute scum. They will freeze your funds, clawback refunds in secret, remain silent, stall and ignore until regulatory involvement forces them to. Their only representatives with the authority to remedy anything are uncontactable outside of email. Hidden behind a manufactured communication wall, no customer service can apparently reach their own Senior Escalations team. It's so pathetically thinly veiled, only a hapless moron would expect consumers to not immediately see through it and put up with it. They WILL refuse to respond for weeks at a time whilst they hold your money without reason, compiling your financial injuries. There's a simple solution, close your account, there are better options for the exact same purposes and they are superior alternatives. They won't treat you like dirt just so they can earn interest on YOUR trapped liquidity which appears to be PayPal's business model. They are essentially a scam operation operating as a global corporate entity. I'm loving watching this company stagnate and rot from the inside. Who would've thought that treating your customer base like trash wasn't a good long term strategy... right PayPal?? So confusing... Why are businesses and consumers leaving our platform in droves??? Ohh that's because we have the worst customer service and most malicious predatory business practices in global commerce...??? Weird..

I had an issue to resolve with a customer and I just sent my email and I received the money within minutes. I like to use PayPal a lot and trust them. I have had no issues with the app and my money. You can transfer the money into your account or can shop on PayPal for something you want or need.

I don’t understand; my monthly payment was obviously withdrawn from my bank twice, and they’re acting like there’s confusion about returning one of the payments. Absolutely take the first payment, I pay what’s due. But at this point they have taken $1638.26 from me.

Absolutely useless. They support scammers

Thinking I was covered by PayPal when buying from aliexpress to get my 2year EU warranty. Not! ..they want you to return the item to a foreign country and you need to pay for shipping cost.. 🙄 byebye PayPal