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2.3
7 reviews
No recent history of asking for reviews
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I ordered stuff from them, but never received my printer cartridge that I have already paid long time ago. No refund and they don't even reply to my e-mails. Don't buy anything from these scammers.
Technology is not so hot, wouldn't let me update company name, vat number, email. They cancelled and refunded an order without first allowing me to update the above information. When I complained and gave site feedback was told not be be sarcastic by the manager Stuart who's approach is not customer centric, more suited to a car sales pitch. All-in-all a very frustrating experience.
I'm going back to Amazon where I have shopped, shopped and shopped some more - since 1998. For me Pixmania tried to imitate but could not replicate the e-commerce god that is Amazon. You have a lot of work to do Pixmania.
Letter sent to CEO.
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