Ordered an antenna on 28 august for a road trip that starts on 11th september. Delivery was stated as 1-2 working days, so should have arrived by the 2nd September at the latest. It is still not here... See more
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See what reviewers are saying
I have just come off the phone to this company. I had been trying to order/purchase a telephone system. I encountered some difficulty with PayPal payment. I subsequently contacted the company via... See more
Company replied
Been purchasing headsets from PMC over a year now as a business. Paul Hart is our direct contact. Super efficient and trustworthy person to deal with. Couple weeks ago ordered 20 headsets on Tue... See more
Company replied
2 way Radios arrived in perfect order ,well packaged..but unable to use them till licence came.Upon legally using under licence conditions,I found them to have an excellent range,well built to withsta... See more
Company replied
Company details
- Telecommunications Equipment Supplier
- Audio Visual Equipment Supplier
- Computer Hardware Manufacturer
- Telecommunications Service Provider
- Telephone Company
- Video Conferencing Equipment Supplier
Written by the company
Since 1991 PMC Telecom has been supplying home and office hybrid working solutions to small medium, corporate and public sector industries helping employees work more productively and efficiently in their workplace. We specialise in Audio and Video collaboration hardware supplying VoIP Telephones, USB Headsets, Webcams, Conference Speakerphones, Two Way Radios, Body Cameras, EV Chargers and other Specialist Environmental Telecommunication hardware We offer a dedicated telecoms professional customer account manager service to ensure you receive impartial but informative advice for any of your requirements. Feel free to call us on 0161 737 9898 and would be happy to help.
Contact info
Unit 9, Park 17 Industrial Estate, Moss Lane, Whitefield, Manchester, M45 8FJ, United Kingdom
- 0161 737 9898
- info@pmctelecom.co.uk
- www.pmctelecom.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They attempted delivery only once and…
They attempted delivery only once and then forced me to have to phone to rearrange delivery. A second attempted delivery first would be preferred.
September 3, 2026
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Item not delivered, But sorted, just in time!
Ordered an antenna on 28 august for a road trip that starts on 11th september. Delivery was stated as 1-2 working days, so should have arrived by the 2nd September at the latest. It is still not here a week later and I have already chased by email and have had no response. Paul got in contact after my trustpilot post and shipped another, arriving just in time for my trip, thanks!
August 28, 2026
Reply from PMC Telecom
Thank you for taking the time to leave a review. We sincerely apologise for the initial delivery delay and the lack of response to your emails; that certainly is not the standard we aim for. However, we are absolutely thrilled that Paul was able to jump in, get a replacement antenna shipped out, and ensure it arrived safely before your road trip.
We hope you have a fantastic trip, and please let us know if you need any further assistance in the future!
Regards
PMC
Reply from PMC Telecom
Thank you for the fantastic 5-star review! We always aim for fast delivery and clear communication here at PMC Telecom. We are thrilled to hear your new headset is working perfectly
Reply from PMC Telecom
Thanks for the great review! Fast dispatch is a big priority for us here at PMC Telecom, so we are thrilled to hear everything went smoothly.
Excellent service.
July 27, 2025
Reply from PMC Telecom
Hi there,
Thank you for taking the time to leave such a positive review. Providing excellent service is always our top priority at PMC Telecom, and we are delighted to hear you had a great experience with us.
If you ever need any further assistance with your telecoms equipment in the future, please do not hesitate to get in touch.
Best wishes,
PMC Telecom
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I have just come off the phone to this…
I have just come off the phone to this company. I had been trying to order/purchase a telephone system. I encountered some difficulty with PayPal payment. I subsequently contacted the company via web chat. Spoke to Paul explained the situation. He started to a process a card payment. Just prior to completion he informed me that my initial purchase had been successful. Items ordered and enroute to me.
Hopefully the end product is as good as the initial service provided by Paul at PMC. Nice one and thank you again.
July 9, 2026
Unprompted review
Reply from PMC Telecom
Hi there,
Thank you so much for taking the time to leave us such a fantastic review! I was more than happy to help you get the PayPal situation sorted out over the web chat, and I'm glad we caught the successful payment before processing it a second time.
We are confident that your new telephone system will meet your expectations, but please do not hesitate to reach out if you need any assistance at all once it arrives.
Thanks again for choosing PMC Telecom!
Best wishes,
Paul
PMC Telecom
Mitex Extreme 2 way Radios arrived in perfect order…
2 way Radios arrived in perfect order ,well packaged..but unable to use them till licence came.Upon legally using under licence conditions,I found them to have an excellent range,well built to withstand rugged use.I only use them to keep in contact with my disabled Wife when I have to go to the shops,Hospital etc,as it is simpler for her to operate than her phone..only one button!! Would definately recommend them and the Company where I bought them from..PMC TELECOM.
January 18, 2026
Reply from PMC Telecom
It is wonderful to hear that the Mitex Extreme two-way radios are providing such valuable support for you and your wife. We truly appreciate you highlighting how the simple, "one-button" operation makes it easier to stay in contact during those essential trips to the shops or hospital.
We are also pleased that the build quality and range met your expectations once your licence was in place. Ruggedness and reliability are exactly what these units are designed for!
Thank you for choosing PMC Telecom and for your kind recommendation.
Best regards,
PMC
Straightforward
Straightforward - exactly what I needed & delivered perfectly - wrapped and protected.
February 24, 2026
Reply from PMC Telecom
Thank you for your great feedback! We're really pleased to hear the product was exactly what you needed and that it arrived safely and well packaged. We appreciate you taking the time to leave a review and hope to serve you again in the future.
Regards
PMC
Panasonic triple phones
The phones arrived on time and were strait forward
to set up.
After three weeks of use I have not had any problems with the phones. It is a pity that they do not have an inbuilt caller blocker system.
February 7, 2026
Reply from PMC Telecom
Many thanks for taking the time to write your review
Regards
PMC
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Reply from PMC Telecom
Many thanks for taking your time to write a review
Regards
PMC
Quickly delivered and it's a great mic
Quickly delivered and it's a great little conference mic that simply plugs into USB and it works. No setting up at all.
January 27, 2026
Reply from PMC Telecom
Many thanks for taking your time to write a review and were pleased your happy with your purchase
Regards
PMC
Excellent company to deal with
Excellent company to deal with, great customer service, will use again
December 9, 2025
Reply from PMC Telecom
Hi Mark
We truly appreciate your feedback! It was a pleasure doing business with you, and we look forward to your next purchase
Best Regards
PMC
Paul is always very quick to respond to…
Paul is always very quick to respond to any query and is really helpful with any special requests
November 25, 2025
Unprompted review
Reply from PMC Telecom
Thanks so much for the fantastic feedback! We love hearing that Paul is delivering the prompt, helpful service we strive for. We really appreciate your business and are glad we could accommodate your special requests. We can’t wait to serve you again soon!"
Regards
PMC
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Quick service so far.
November 10, 2025
Reply from PMC Telecom
Hi Shelia
Many thanks for taking the time to leave a review, this is very much appreciated
Best regards
PMC
Reply from PMC Telecom
Hi Simon
Thank you for your review! We're glad to hear you found the ordering process easy and appreciated the prompt delivery. Your positive feedback is much appreciated!
Best regards
PMC
Fast & professinoal service
October 30, 2025
Reply from PMC Telecom
Hi Susan
Thank you for your feedback! We are delighted to hear you experienced fast and professional service. We appreciate you taking the time to let us know!
Best regards
PMC
Excellent Service
Ordered telephone hoods for one of our Clients and was kept up to date throughout the process by Paul Hart. Would definitely recommend.
October 2, 2025
Unprompted review
Reply from PMC Telecom
Hi Melanie,
Thank you for your business and the excellent recommendation! We are very pleased to know that Paul Hart kept you fully updated throughout your order process for your client's telephone hoods. We appreciate your confidence in us!
Best regards
PMC
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Paul Hart is a great asset to PMC and…
Paul Hart is a great asset to PMC and knows exactly what i'm after. always manages to get it delivered very quickly. and
October 23, 2025
Unprompted review
Reply from PMC Telecom
Hi Andrew
We are thrilled to hear that you find Paul Hart to be such a great asset! Thank you for acknowledging that he knows exactly what you need and consistently ensures very quick delivery. Your satisfaction is our top priority!
Best regards
PMC
i have used PMC for a few orders now
i have used PMC for a few orders now, the service level from Paul is definitely 5 stars, quick to quote and answer any queries i have had. communication is key, and he is able to assist with all of my questions. a repeat customer and a very happy customer
November 3, 2025
Unprompted review
Reply from PMC Telecom
Hi Carl
Thank you so much for being a repeat, and very happy, customer! We are delighted to hear that Paul consistently provides you with 5-star service, quick quotes, and excellent communication. We agree that clear communication is key, and we appreciate you highlighting his ability to assist with all your questions.
Best regards
PMC
Easy and Efficient
Been purchasing headsets from PMC over a year now as a business.
Paul Hart is our direct contact.
Super efficient and trustworthy person to deal with.
Couple weeks ago ordered 20 headsets on Tuesday evening, Wednesday morning headsets was with us.
Thank you for your quick responses and even quicker deliveries !
November 4, 2025
Unprompted review
Reply from PMC Telecom
Hi Dom,
Thank you for your business and for the excellent review! We are very proud to hear that Paul Hart continues to be a super efficient and trustworthy contact for you. We appreciate you highlighting our quick responses and fast deliveries—we always strive to get your equipment to you rapidly!
Best regards
PMC
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