Ordered system on 2/15, delivery estimated by 2/27. At 5pm CT on 2/28, I called to find out where my order is. I got an email back 1hr later, here is the full text;

FedEx tracking XXXXXXXX

Checked the tracking, the package was picked up by FedEx 45mins AFTER my call.

FedEx estimates delivery on 3/5. Almost 3 weeks after the order, with no communication from Portatech since the order. No attempt to explain, no attempt to make it right.

There's lots of barebones vendors out there, I'll be trying one of them next time.