PostNord i Danmark Reviews 

2,359,271
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good, but we have no door bell and some deliveries knock very gently and leave quickly, maybe they could wait a minute until we get to the door. The regular postman waits until we get to the door, bu... See more

Rated 2 out of 5 stars

I got my package in a super bad condition. The packaging was ripped on several places. I don’t know if they are playing football with it or what… I only give 2 stars because somehow by a miracle not... See more

Rated 5 out of 5 stars

The package arrived within a couple of days and it was super easy to collect it from the pack station

Company details

  1. Courier Service

About PostNord i Danmark

Written by the company

PostNord-appen holder styr på dine pakker
Download PostNord appen og gør det nemt at holde styr på dine pakker.

    - Dine pakker tilføjes automatisk
    - Følg din pakke
    - Se foto af din levering
    - Tilmeld dig Modtagerflex
    - Chat med kundeservice

Download appen her i App Store.
eller her i i Google Play.

Om PostNord i Danmark
Vi vil gerne gøre livet så enkelt som muligt. Derfor gør vi det nemt for dig at sende og modtage pakker og breve. Du vælger den leveringsform, der passer dig bedst, og så sørger vi for at levere den sikkert hjem til dig eller hen til dit fortrukne afhentningssted. Vi har Danmarks stærkeste netværk, med over 4.300 udleveringssteder, så vi kan altid levere din pakke tæt på dig.

Hvis du vælger at modtage din pakke på din adresse, kan vi levere den til dig, også selvom du ikke er hjemme. Du skal bare være tilmeldt Modtagerflex, eller give os en engangsgodkendelse på fleksibel levering. Vi giver dig adgang til et billede, så du altid kan se, præcist hvor du kan finde din pakke på din adresse.

Du kan altid følge dine pakker og få det fulde overblik i PostNord appen.

Velkommen til PostNord i Danmark.

PostNord i Danmark

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

2M reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,359,271)

280,879 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PostNord tested my patience big time

I was really upset with the delivery. Someone thought it was a good idea to deliver my parcel in Virum ao invés de Kongens Nyrtov. (I live in Ørestad, so no, it was not close to my home at all.) on top of that I am recovering from a knee surgery and I had to go in pain to retrieve the parcel for 12stations and back. If I can choose the carrier in the future, It won’t be PostNord for sure.

September 4, 2026
Rated 1 out of 5 stars

Very bad service.I have ordered a…

Very bad service.I have ordered a package and they have left 5 zones away because the pick up point I have chosen was no more avaliable space ,so they haven't deliver another closer pick up point instead.
They did not offer to choose another place just left it somewhere without thinking.
Terrible experience.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Would not use again

Would not use again, they made no efford to delvier my parcel to my door as I have paid. The driver literally called my mobile for 1 second, I am not exaggerating, I didn't even have time to grab my phone from the desk in front of me, he had already ended his call??!!! And of course, me calling the driver back is never possible 🙄 I strongly suspect he was just too lazy to carry it to my floor with the elevator, otherwise I cant imagine why he literally rang my mobile for NO LONGER THAN 1 second, AND he didn't even bother to ring my intercom AS IT WAS WRITTEN ONTHE BOX, AS PART OF MY ADRESS. He was literally already in front of my intercom, he had the number, but he could not have been bothered to ring at least the intercom and I would have RAN downstairs to take my parcel so he wouldn't have to wait for me for too long, since he didn't have 2 seconds to ring my phone number, NOR the INTERCOM NR, as was instructed on the ADRESS. For some bizzare unexplainable reason, he didn't even bother to get out of the car with my parcel and walk 2 steps towards the intercom if he couldn't be bothered to ring my phone nr. For longer than 1 second.
Obvious case of 'he just didn't feel like doing his job', because it was a Monday and thanks to him, my child's medication was 3 days late (incl the weekend because they are SO incredibly slow), I had to wait until Tuesday at 20:00 when they just dumped it at a pakkeshop, and I had to carry all 13 kgs by myself, 4 months pregnant, no one at home available to help me, my other child sick at home, a simple task that I HAD PAID POSTNORD to do, was turned into a nightmare and I had to run with my child to the ER because their driver was too lazy to ring my phone or intercom. A man, he was too lazy to get out of the card and bring me my parcel at least to my building, instead he chose to drive on, who cares that I paid for home delivery?
Well done PostNord! Seems like you would hire absolutely ANYONE to handle and deliver people's belongings, amare there absolutely no sandards anymore? Cant you at least not hire the ones that ignore the PAID home delivery indication altogether because of laziness??? The least you can do, don't you think?

January 22, 2026
Rated 1 out of 5 stars

Where is my parcel?

My delivery is marked as „delivered“ in the app, but I don’t have a package. It is also written, that I got an email about that. No, I didn’t!! And the customer service is not reachable for any questions, the chatbot is unable to help me. So, where is my parcel????

September 7, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look