Quill has all of the office supplies for my business. I love the website user friendly. I wish I joined earlier. I have found great discounted product. For example, I purchased a multi function copy/p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently ordered from Quill, and I couldn’t be happier with the experience. Here are a few reasons why they are my go-to for supplies: Lightning-Fast Shipping: I was blown away by how quick... See more
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I have been conducting business with Quill for my company for over 20 years. I usually have problems with my orders, but when I do, Quill makes sure the problem is taken care of in a timely and profe... See more
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I come to Quill for more than I ever needed before. I have ordered things from computer monitors to cookies to kitchen items to household items and it has resolved so much for me when I didn’t have th... See more
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Company details
Written by the company
We admit it, we’re your biggest fans. At Quill, we are mindful of your unique office supply and business needs, and we deliver with confidence and expertise. From instant savings and rewards on every order to that sweet new pen feeling, we love helping your business win.
Contact info
300 Tri State International Drive, 60069, Lincolnshire, United States
- 1-800-437-1281
- info@quill.com
- www.quill.com
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Cold Call Soliciting? Incorrect Custom Orders?? No thanks.
First of all, stop soliciting via phone calls. If I want to use your company, I will use it. Calling my cell phone does not actually make me want to shop with your company. In fact, it does the opposite. Second, your company discontinued a product that was under the Medical Arts Press copyright, and then discontinued it, as well as making it so it is impossible for us to get the other product from MAP we used to use as it's now under a "custom order" function that despite customizing it to have NO HOLES, it continued to come with holes, which makes the product unusable at our practice. We have ordered it THREE SEPARATE TIMES, one of which was DIRECTLY THROUGH QUILL'S CUSTOMER SERVICE CHAT, and they STILL arrived hole punched. And now I'm being asked to pay for said product despite multiple times being said I was being credited to our account for the product being wrong. Frankly at this point, I don't care about the discounts given for being a sapphire member or whatever, I'll just do my business elsewhere.
September 2, 2026
Unprompted review
Reply from Quill.com
We're sorry to hear you had received a wrong item, multiple times and not having credit issued. I have requested your contact information. Please consider releasing your contact information so we can look into this. You can also contact Customer Service at 1-800-982-3400, Monday-Friday 07:00am-8:00pm CST for assistance for any credit that is due.
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Ordered a monitor then they send me a…
Ordered a monitor then they send me a cancellation email. Tried various ways to find out why. Never got a reason. Cancellation order number is not even the real order number and all records of my order is wiped from my online account....
August 14, 2026
Unprompted review
Reply from Quill.com
We're sorry for the issue with your order. We've requested additional information. Please provide the order # and your contact information so we can review the order situation.
Great online purchasing experience
Great online purchasing experience. Fair prices.
July 19, 2026
Unprompted review
Reply from Quill.com
Thanks so much for your kind words! We're thrilled to hear you had a great online shopping experience and found our prices fair. We truly appreciate your support and look forward to helping you again soon!
Unfair Net 30 Experience
Starting out as a new business I chose Quill to order products for my company. I began making orders for my business but was unable to invoice payments under NET 30 terms without making a certain amount of pre-purchases. I find this unfair that I was not initially offered NET 30 terms. I spoke with other new business partners and they stated Quill offered them NET 30 payment options right out the gate. Feeling unfairly treated.
July 7, 2026
Unprompted review
Great service and fast
July 17, 2026
Unprompted review
Reply from Quill.com
Awesome! Thanks for the kind words. We're thrilled everything arrived quickly and that you had a great experience with us!
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Excellent experience with making an…
Excellent experience with making an order
July 17, 2026
Unprompted review
Reply from Quill.com
That's wonderful to hear! Thank you for choosing us and for taking the time to leave a review. We're thrilled you had an excellent experience placing your order.
Great company - great ethics!
When reaching out to return a steam mop I purchased, not only did they credit my account, they also did not make me return the unused mop (which we all know can be a hassle and many companies make you pay for return shipping), AND they encouraged me to donate it to a local non-profit of my choosing! This shows that not only do they have great customer service, but they have great morals and truly care about our community! For this reason, I will be giving all of my company's office supply business to Quill in the future!!
July 16, 2026
Unprompted review
Reply from Quill.com
We appreciate your kind words - It’s all about Relentless Customer Service… Thank you for choosing Quill!
Quick and efficient process of finding…
Quick and efficient process of finding what I was looking for.
July 16, 2026
Unprompted review
Reply from Quill.com
We love making shopping easy and convenient for all our customers. Always happy to hear from a satisfied customer!
Reply from Quill.com
We’re so glad to hear that! Making our website easy to use and providing helpful support is what we strive for every day.
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Reply from Quill.com
Easy ordering, great product selection, and reasonable prices are what we strive for every day. Thanks for sharing your experience!
The online store is very easy to use…
The online store is very easy to use and the products show up very quickly.
July 16, 2026
Unprompted review
Reply from Quill.com
We love making shopping easy and providing a great product selection. Always happy to hear from a satisfied customer!
eazy to order and a lot of choices
July 16, 2026
Unprompted review
Reply from Quill.com
We love hearing that you found the website easy to navigate and found great production selection. Thank you for sharing.
LOVE your points system and coupons
LOVE your points system and coupons! I am saving lots when I shop on Quill.com :)
July 16, 2026
Unprompted review
Reply from Quill.com
Fast, efficient service at great prices with GREAT reward benefits and savings—that’s exactly what we aim for! Thanks for sharing your feedback.
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Easy to find what I needed
July 15, 2026
Unprompted review
Reply from Quill.com
We love hearing that you found the website easy to navigate and find the items that you needed to order.
It's always great
It's always great, actually fun(in my kid size) shopping on your website.
July 14, 2026
Unprompted review
Reply from Quill.com
Thank you for your kind words; that’s the positive experience we love to provide.
I recently set up a Net 30 account for…
I recently set up a Net 30 account for my business with Quill. The application and ordering process was straightforward and efficient.
July 14, 2026
Unprompted review
Reply from Quill.com
We’re thrilled to hear you are enjoying net 30 terms! We love making shopping easy.
Reply from Quill.com
Thank you for sharing your joy and satisfaction with your order experience.
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Good prices.
Everything is easy to find. Prices are good. I don't like the special offers at the end.
July 14, 2026
Unprompted review
Reply from Quill.com
We love hearing that you found the website easy to navigate and find what you needed at a good price.
All the supplies I need for my…
All the supplies I need for my Optometric Practice are available in one place!!!
July 13, 2026
Unprompted review
Reply from Quill.com
We love making shopping easy and providing a great product selection. Always happy to hear from a satisfied customer!
Reply from Quill.com
Great to hear! We work hard to keep things simple and convenient.
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