we had our hotel cancelled on our last lads holiday and all i got was a email saing we had to book somewhere else i was angry because i felt a phone call would have been best as not everyone checks their mail, i called the hotel in spain and they said roomsnet hadnt paid for the room despite us paying like 5 months in advance.
was so angry but travelrepublic offered to match the roomsnet price and they were great so i now always use and would say

travelrepublic are MUCH MUCH better