Saxo Reviews 

109,306
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Great Price but not so good order handling. I wouldnt have bought this book cheaper anywhere but my order took some time, it was normal issues with stock but they didnt say anything until i actuall... See more

Rated 5 out of 5 stars

My order of the Aurelio Zen crime novels for my wife came fairly quickly, even though they were apparently dispatched from the UK. So I'm pleased with Saxo's ordering and delivery service. I hope my w... See more

Rated 5 out of 5 stars

Great assortnment of books in English plus fast dispatch. Saxo is a good option if you want to cut your dependency on the big guys.

Rated 5 out of 5 stars

I have been a Saxo-customer for years and years, from around 2014 or similar. I have always been able to find any book I looked for (I have sometimes very niche preferences). Anything from really new... See more

Company details

  1. Book Store

About Saxo

Written by the company

SAXO.com er Danmarks første og største onlineboghandel.

Hos Saxo tror vi på bøger. I en tid, hvor alt går stærkt, hjælper bøgerne dig med at slukke for støjen, lære nyt og blive underholdt. De gør dig klogere på verden - og giver dig en tiltrængt pause fra den. Men bøger gør mere end det - de fortæller også noget om dig.

Vi tror på, at der er en bog til alle. Uanset, hvordan du foretrækker at læse - i solsengen på ferien, i ørerne på farten eller for børnene inden sengetid - kan bogen følge dig.

Som Danmarks største online bogunivers har vi i mere end 25 år hjulpet dig til din næste bog - også før, den forrige er lukket.

For lige meget hvem du er, eller hvad du leder efter, så kan du regne med én ting…

Vi har bogen til dig.


Har du spørgsmål, kan du altid skrive til os på info@saxo.com.

SAXO kundeservice

Written by the company

Fri fragt
Ved køb over kr. 499,-
30 dages fuld returret
Vi giver 30 dages fuld returret til dig eller modtageren af en gave købt hos Saxo.
LÆS LYT LEV
Saxo er Danmarks første og største onlineboghandel og en af landets mest populære streamingtjenester med lydbøger, e-bøger og podcasts. Hos Saxo elsker vi bøger i alle formater og sikrer, at den næste store læse- eller lytteoplevelse blot er et klik væk.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.7

All reviews

(109,306)

8,672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

wrong name. Sorry

Sorry. I changed it in Saxoinvestor

August 5, 2026
Unprompted review
Saxo logo

Reply from Saxo

Hi,

We are not a bank, but an online bookshop based in Denmark.

Im not sure, that this review was meant for us, since I cannot find any order of books at our website www.saxo.com, and your review is about a bank.

Best regards
Victor, Saxo
info@saxo.com

Rated 5 out of 5 stars

I paid for home delivery and my book…

They have been very helpful after they heard of my delivery problems
So I changed to 5 stars from 1

July 22, 2026
Saxo logo

Reply from Saxo

Hi Jacqueline,

Thank you for your review.

I am sorry to hear that the delivery was not what you expected.

I have looked into your order and can see that the selected delivery method was delivery to a nearby Nærboks/parcel box. This is also stated in your order confirmation, and your parcel has been delivered accordingly.

However, it sounds like this may not have been the delivery option you intended to choose. I will send you a follow-up email so we can discuss the matter further and see how we can help.

Kind regards,
Marianne
info@saxo.com
Saxo.com

Rated 2 out of 5 stars

Hard to Cancel Subscription

It's way too difficult to cancel a subscription.

You're forced to give a reason and then confirm several times. They're clearly betting on people missing the final confirmation, so they will keep paying without noticing.

July 19, 2026
Unprompted review
Saxo logo

Reply from Saxo

Hi Jørgen,

Thank you for your review.

We are sorry to hear that you found the cancellation process difficult and that this has negatively impacted your experience with us.

We strive to make the process as clear and straightforward as possible, but we appreciate your feedback and will pass it on to the relevant team for consideration as we continuously look for ways to improve our customer experience.

Should you require any assistance with your subscription, please do not hesitate to contact us on info@saxo.com or 3815 0510, as we will then be happy to help.

Kind regards,
Marianne
info@saxo.com
Saxo.com

Rated 5 out of 5 stars

An amazing online book store resource

I have been a Saxo-customer for years and years, from around 2014 or similar. I have always been able to find any book I looked for (I have sometimes very niche preferences). Anything from really new releases and also oldies but goldies Saxo has a huge collection of books! The books are always sent my way in a really quick time and the quality is great. I highly recommend Saxo you can find any book you desire and they are a great service. Even in books that were highly specific and orders that were delayed the communication and customer service was amazing and I was always satisfied and enjoyed all my books 🥰

July 8, 2026

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