Below is the content of an email I sent yesterday to Selections.

"This order was delivered last Friday. No one was in and the courier left it up against the front door which is completely unacceptable. If we had been on holiday, it would have been an invitation to burglars.

The packaging was poorly taped up – just a bit of sellotape – and was holed in places.

I opened it today. The product is the poorest quality I have ever seen. There is at least one piece missing. Several of the pre-assembled pieces are falling apart. I tried to screw them back together but the wood is of such poor quality that it cannot hold the screws. I did not bother to assemble the product as I doubt it would hold a bunch of feathers, never mind dozens of apples.

Putting two and two together, I imagine this may have been delivered to several people before (hence the state of the packaging) and they also had the sense to send it back.