Ebay Reviews 

Selling two air pistols screws and springs on eBay, against their policy. Told them another seller is selling a complete air rifle, apparently okay. EBay AI hasn’t got a clue and eBay is breaking Uk law.

This company does not protect buyers. I have been ripped off by a seller who now lies and is not trustworthy. Ebay do not care and think this is acceptable. I personally do not think their policies work.

Horrendous experience there isn’t any protection for sellers on eBay at all. Many occasions been left out of pocket and most recently due to human error received negative feedback and eBay refused to help. They don’t even look at it like a human being. I listed an item as buy it now when it should have been auction, it was bought instantly. Informed the client, cancelled it and relisted as an auction and received negative feedback. EBay refuses to help. No investigation, no help, no support. So to get it removed you have to lose big money to the client to get the feedback removed. Human error and held to ransom. Very poor service, very poor protection for sellers. Horrendous staff!

Wish I could give zero stars.
Ordered books for our Book Club. After not arriving I queried why. Just received refund.
Thought we would give it another chance. Books have not arrived this time either.
We will NEVER buy books from eBay again.

So called money back guarantee bull shit. There frurdsters no money back they back the company that use them. It's not the money I lost it's the principle. Not the first time. And you cannot talk to them.ps could contact my bank but not worth it.

I sold an item for £375 I was informed I would receive £361. My account was credited with £309 when I enquired why I was told ad fee. Thats 14.5%! At no point was it made clear I would be charged £52. I appealed and then…….nothing! Never sell with these rip off merchants again terrible service and massive hidden fees. I wish there was a no star option on TrustPilot

I have been trying to register my new phone number with my account but it will not accept my identity check. I cannot get in touch with them at all, no contact number or email address for them. Thoroughly disappointed with them

Bought two electrical items , they are metal , so must have an earth cable , plug was not connected , and didn't come with an earth cable , so yo would get an electric shock , non BS complainat !
Asked to return them , complained to Ebay , and they would not take them back, waisted £125.00

I've been an eBay seller for over 24 years and have never had any issues.

Transactions have been smooth, items collected, no fraud, no issues with PayPal.

I've even had courtesy calls from Customer Services who were a delight to speak to.

Nothing more to add apart from I'm delighted to say that I've remained a 5 star 🌟 🌟 🌟 🌟 🌟 feedback seller since I started more than 2 decades ago!

Waiting for the long service recognition! 😆

Ebay are charging for insurance, but when you try and claim they simply ghost you. I've been scammed 3 times in 2 months by sellers. You contact eBay support. Then nothing. After 20 years I'm done with them. Profit, profit, and more profit is all eBay are interested in. The money they make from their fake insurance, must be in the tens of millions.

Mostly EBay can be trusted but reporting obvious fakes is hazardous . I actually provided photographic proof that an article was a fake . They said it didn’t transgress their selling rules !! They use bots to verify fakes , I very much doubt those bot know what they are doing .

I had to message a seller for a refund - which was my fault, due to misreading and slight confusion on my part that I thought I was buying a used item and was actually a downloaded item and so I contacted the seller straight away and they got back to me within a day, which was absolutely awesome and really good customer service.
I was actually surprised how quickly they got back to me during the Xmas period and really appreciated their service. I would recommend.

Have used Ebay for a few things over many years but am disgusted at their lack of action when sellers sell fake goods to customers. They make it possible to report a suspected fake but close the matter and tell you it has been looked into without actually doing so. In my case reported on xmas eve and closed as looked into on christmas day - yeah right!! sellers know they can get away with it and so they don't give a fig when you tell them you will report it

I hate this American company let's tax them...2 he'll and back...so they go back 2 America....there customer service a joke the a joke the decision making a joke...no wonder this company...is going down hill...come on temu...kick them to he'll....now just because this seller proved my address and the delivery...that proves nothing...I can prove my address...with pictures and ebay..
Don't care...and this seller has issues fraud issues and selling issues...and they ised a courier...that I've never heard b4...and this seller...has done...it on purpose....

Appalling I recently sold an item on ebay posted it with the courier the buyer chose and supplied tracking number yet ebay are with holding my payment. I have now reported the matter to the police and the financial ombudsman.

Ebay guarantee ? Doesn't seem to exist !
Bought an item from them, took ages to arrive then, when it did, was defo not as described.
Sent it back within an hour of receipt and contacted the seller who made a derisory offer. Contacted Ebay. Then then sent two emails - 1st said they were investigating, then the 2nd two hours later saying the case had been closed -and that the item WASN'T COVERED by their guarantee!
Ridiculous.
Have now taken it up with my bank who seem to need reams of evidence - but don't accept photographs as proof!
Still waiting for a final decision but not holding out much hope for a favourable one.....
Caveat emptor guys.
Love & blessings - but not for Ebay!

Don’t purchase anything from the shop eBay scams take your money get nothing

after 13 years working on ebay .this company is a joke sellers treated like dirt good buyers treated in the same way bad buyers ripping of sellers and ebay do nothing they rather let sellers go and to sort out bad buyers our statement states we will leave ebay in august 2025 i now sell on onbuy and treated like a seller its a much better site than rubbish ebay

I sold the item and customer collected after 2 days but myboayment was on hold for no reason. I waited 2 days and called ebay, they was askimg me did customer collected I said you can see I scan the pickup code, what kind of question is that.
So they said ok we will process the payment but its can take upto 48 hours, after 48hours nothing, I asked them againa nd they was asking me same question even customer didn’t complain anything. Customer was happy with the item. So now 5days gone since but not getting my payment.

I WON A CASE ON A RETURN ITEM THAT WAS DAMAGED I ASK EBAY TO STEP IN BUT THEY PUT IT ON HOLD SO WHEN I PHONED AGAIN THEY TOLD ME I WON THE DAY AND WOULD GET A FULL REFUND AND THE CASE WAS CLOSED ME BEING PARTLY
BLIND I CLOSED THE CASE THEN THEY TELL ME I WILL NOT GET THE REFUND BECAUSE I CLOSED SO WHAT A LOAD OF LIES THERE AGENT TELL YOU OVER THE PHONE SO FROM NOW ON I FIND ALIEXPRESS VERY GOOD IN ALL THERE WAY AND YOU DONT GET BULL SHIT FROM THEM LIKE YOU DO FROM EBAY