Reply from Ukmail
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Ukmail reviews
- Reviews (7)
Featured review of Ukmail
- Margaret Kerr
- 2 Reviews
absolutely useless
Excuse after excuse - it has taken them a week to deliver a TV, first attempt not delivered but no reason, second attempt couldn't find address, third attempt asked for phone number and phoned when they were nearby asked me to come to carpark and then left me with large TV to carry home myself. I am a women and I could not lift it had to phone a friend to come and help me. Such a gentleman?
- ashley
- walsall, GB
- 1 Review
go with interlink ukmail is rubbish
Hi
My company has been using uk-mail for the last 4-5 month's and where not happy with the service we are receiving
One of my customers has found the package in there bin and that parcel was not signed for anybody who sin the driver could of stole the package
One of my customers ordered 2 pairs of shoes when the parcel was delivered there was only one pair in the package
uk-mails website is never working i have to call them to arrange my collection also when i do this there telephone system says were busy please try again later so i cannot arrange my collection i have to call my driver to do so i have to Wight my own label's due to their website not working
my advise go with interlink express their service is great i rate interlink 10 out of 10
- Yeltec
- Nuneaton, GB
- 1 Review
SHOCKING!
"No Attempt to Deliver"
Order a Christmas gift, UKMail received item on 12/12/11 for delivery. Never received so much as a card to say that they had even attempted to deliver the item. All other parcels arrived, not UKMail. Fabricated delivery attempts, I was at home when they stated the attempts were made. Best of all returned to sender, not available now before Christmas. Terrible firm, never use please!
- simon
- london, GB
- 2 Reviews
Useless delivery driver.
Waiting for consignment of food, couldn't deliver to me, so took it to a pub. Never to be seen again. Driver says i signed for it, although I was out of country at the time.
- MM
- 5 Reviews
Friendly (when they arrive) but very unreliable
I've found UKmail to be the most unreliable of UK couriers. Once, they were two days late for what should have been a next day pickup. Another time, the parcel never arrived, no card was left, and it was returned to the sender.
In the case when they were two days late, the driver was very friendly and apologetic.
They are a legit company. However, they very much need to improve their reliability and communication.
- Shaun
- 5 Reviews
Great company
Some audio equipment that we ordered (including two large speakers) was delivered by UKmail. On the day of the delivery the driver called ahead to ensure that we would be in to accept the items. Driver was really friendly as well.
- MikeB
- 5 Reviews
Next day delivery, 2 days before Xmas. DPD take note!!!
Placed an order with stuff-uk.net at midday on 22 Dec, it arrived just after midday the next day by UKMail, delivered by the usual friendly & helpful driver. And this at a time when the country is in chaos due to the weather and some suppliers/delivery services have thrown their hands up and said that they can't deliver packages before Xmas which have been in their systems since early Dec (see reviews of www.dpd.co.uk for examples!).
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