While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store
  3. Computer Store

Information provided by various external sources

USB Geek, Your USB Solution! Selling USB stuff and gizmos for Smart Masses


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(11)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible, fraudulent

I ordered 2 thumbdrives on December 7, 2017 and today is January 27, 2018. Still haven't seen or heard anything. Will never buy from them again and intend to warn anybody and everybody.

January 27, 2018
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam Alert:

Scam Alert!
I ordered a flash drive for a gift and it's now been almost a month and I still have not received my item. I emailed them asking for delivery status and received no response. I've searched for a phone number to call to talk to a customer service rep, and one does not seem to exist. I'm convinced this company is a complete scam and I will never order from them ever again. Horrible customer service. I'm hoping I'm able to get my money refunded.

December 4, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible service. NEVER AGAIN.

I placed an order on a Thursday morning, got charged immedediately. I sent an email requesting either a tracking info or a status on my purchase there was no response en days ... I then sent a second email to numerous emails linked to the "contact emails" they have listed and there was no response there either. It's been almost 3 weeks since the I place the order and they took my money and I still haven't received my package nor an email back with any sort of response.
I see some good reviews and some bad ones but this just shows how INCONSISTENT this company is.
Save your self some time and money and order the SAME items on Amazon or eBay.

September 4, 2016
Unprompted review
Rated 5 out of 5 stars

The products that I ordered were all great. The site has a lot of very interesting product that make me want to come back and I definitely will.

The products that I ordered were all great. The site has a lot of very interesting product that make me want to come back and I definitely will(especially for birthdays).
Excellent. Ordered the product online (the week before My son birthday) and it was out the door and delivered FAST (no extra postage/shipping). Got there before birthday (only took 3-4 days!). Way ahead of my expectations.

August 27, 2014
Unprompted review
Rated 5 out of 5 stars

I seriously do not know where the hell the bad reviews come from.

I seriously do not know where the hell the bad reviews come from.
I ordered some Bday gifts for my boyfriend on a tuesday, paid for their cheapest shipping and got them on next friday. and it was well packed, the items look like how they are described, and had no problems what so ever.
i am glad that i did not listen to yelp and was able to get my boyfriend some nifty gifts for birthday. my personal favorite- the gun mug.

March 3, 2014
Unprompted review
Advertisement
Rated 1 out of 5 stars

Sent a broken item and decided to stop responding to emails... HORRIBLE!

I bought a majority of my gifts this past Christmas season from USB geek. I even referred some of my friends to their site. I was amazed at their products and was excited to finally have a place I could buy cool techy gifts from.

I bought my youth pastor a usb, my bf's roommate the gun alarm clock system and my boyfriend an awesome pair of sunglasses with a built in mp3 player.

When I received all of these they were great besides one issue... The plugin for my sunglasses was broken. I sent in the issue and they asked for picture proof and promptly sent me another one. Now you are thinking that they have done a great job so far and you are completely right.

We finally received the plug in from USB geek and got ready to setup the glasses. They charged like normal and even played music. Only one small problem.... The glasses only played music when they were connected to the charger that was about 1.5 ft long if that. I emailed USB geek with this problem and they ignored my emails. I have given them appx 2 months to respond and have decided I have lost my money and have to replace the glasses with another company. This isn't the service that I expected to receive. Beware of the "coolness" factor of this company... They may slap you in the face for giving them business.

February 28, 2014
Unprompted review
Rated 5 out of 5 stars

usbgeek.com was simple and excellent.

My shopping experience with usbgeek.com was simple and excellent. The items I purchased was for my son's 9th birthday. To my surpirse the shipping time was very quick coming all the way to Hawaii. I received my order in three days. My son was very happy to receive his birthday gifts. Thank you very much!

May 3, 2013
Unprompted review
Rated 1 out of 5 stars

No order, no refund

Placed an order on Dec. 2, still not received. When I wrote USB Geek concerning matter, they said "Wait"; it's been another week. I'm beginning to think it's a scam . I will NOT let matter drop.

December 31, 2012
Unprompted review
Advertisement
Show reviews in all languages. (11 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look