We ordered a playmobile set for Christmas on 1st Dec which there website claimed was in stock. After two weeks we called the company and they said it was in Germany and would arrive on 15 Dec which is days ago.

On another site I ordered 3 products from Germany and they all arrived within 4 days. So clearly this is nothing to do with postage time.

We called the company and a rude person answered and said to be patient. Clearly the order will never arrive and I will complain to the OFT so that they can eventually shut these cowboys down. I'll get my money back from VISA.

Please do not fall into the same trap. This company is a scam and there are plently of highly rated companies that you can buy from instead.Good luck.