Yulo Toys Inc 

They took my money rather quickly. There was never a record of my order ever being taken on my account on their website so I wrote on their Facebook page. Was given a tracking number but sadly, the package was delivered to another address! They never attempted to remedy the situation. No replacements or offers for money back. I ended up disputing the charge with my bank.

Mydeli.us takes your money and delivers nothing! Do not fall for their scam.

DON'T BOTHER ORDERING FROM THEM
Ordered on 12/6/2014 and it supposed to arrive by Christmas to give away to kids and family. Needless to say I did not get it by then. I got partial order a month later on 1/7/15 when Holidays were over and I had banch of candy with Christmas theme. Who needs it then? To top it 2 chocolates were missing and few were crushed. I wasted my money with Yulo because I ended up spending more money to get last minute presents for Christmas. It is 3/24/15 and I haven't received rest of the order. You can't talk to anyone on the phone, emails being egnored or you get generic messages with bs.

I ordered more than $200 worth of products from this company in November 2014 - was supposed to receive items by Christmas - never received items and it is now March and they have still not refunded my money. They are scammers - they take your money and never deliver or return your money. They should not be allowed to do business/sell in the United States any longer - this business should be banned. They need to be stopped.

Written January 10,2015

I came across this company from a google ad pop up,while searching for online food supplies.I visited their website which is very nice with 3 or 4 descriptive sentences written about each item that they show available for purchase.(over a thousand different items I'm sure)

This company specializes in importing and distributing foodstuffs,liquor,and toys from Germany.They claim to have a few different warehouses around the U.S. where the orders will be shipped from.Main company contact address is 2942 N.24th street, Phoenix Arizona 85016 which as it turns out is nothing more than a rental office in an old,small office building in downtown Phoenix.(I live in AZ and checked it out)

Before I ordered,I did do a background check on the company and saw all the complaints people had filed over the years against this company.Because of this,I made sure to use a credit card to pay for the purchase,because if the merchant doesn't deliver,the credit card company will get your funds restored while they deal with the crooks.

Unfortunately,I am just the latest victim on top of the pile.My experience was very much the same as many reported against this company.I decided to try a small order with the company for 3 different items;all of which were shown in stock and available to ship in 1 to 3 days.After not receiving any items,I checked my order number info with their website and learned that my order had been closed (without ever notifying me) and that each item now showed "refunded" on the company invoice.Only problem is that no money was ever refunded back to the credit card.The in stock,ready to ship items that I had ordered apparently were not available,and to their credit,I noticed they have now removed them from their website.I first tried to contact them through several phone numbers that I found for the company but never was able to get to a live person or leave a message no matter what time of day I tried to call.I also wrote them an email explaining my situation and after about a week,they responded saying my credit card would be refunded in 3 or 4 days.I still have yet to see anything from Yulo so I finally filed a dispute with my credit card company to get my money refunded.The credit card company credited my account temporarily until they research the claim but have given Yulo a 2 month window to respond to the problem.Still waiting to see how this eventually plays out.

Even though they produced a nice website,the company appears to be nothing more than a bunch of ripoff artists looking to separate unsuspecting people from their money.After all,possession is 9/10 of the law;correct? If you pay with anything other than a credit card,you probably just made a contribution to their retirement fund!

If you really want to avoid the apparently better than average chances of disappointment,I would highly advise you choose NOT to do business with Yulo Toys Inc.

I was born in Germany and have lived here most of my life. I came across the Yulo website and was so excited to get some things from my home country. I ordered 10 items. Two days later I received one item. I waited for about 2 weeks and started emailing about my order. I kept getting an auto response. The one time someone did answer it was in broken English and did not even make any sense. I left a message several weeks ago but now their phone is "temporarily"disconnected. I think it is shameful that first of all they don't respond to you and secondly they do not give you what you ordered and PAID for! They are a disgrace to the German people!!!

Both telephone numbers are not in service and orders are not shipped/tracked. Unreliable company, I called and send a dispute into my credit card company. Surprised this company has not been flagged online yet. Do not order.

I placed an order in early November for candy that I wanted to give as a birthday present needed by 12/14. The product description promised to ship the order within 24 hours - GUARANTEED! I received an order confirmation and inquired on November 12 if the order would ship soon seeing as at least a week had passed without any shipping updates. I received an email back saying my order would ship in the next 1-2 days.
After another inquiry several days later, I received a response that this time it would ship in the next 1-2 days blaming the delay on a 'technical changeover took part in the settlement'. This went on for a while ... needless to say, I still don't have my order.
I am forever grateful to my bank because they gave me my money back. How are these people still in business?

I wish I had listened to my gut after reading all the bad reviews ! I had the same experience like the person who waited for 7 weeks called every week sent emails etc and nothing .sent me a fake tracking number I received an email saying they are looking into the issue and will get back to me ASAP , that was 2 weeks ago and nothing !!! Unfortunately I didn't pay using paypal so I have no chance getting my money back . Why are they still in business in the US ? Please beware and don't buy from them they will steal your money !

Before I placed an order, I googled the reviews and knew about past issues with shipping, so I inquired if the item I wanted was in stock. They said it would be in stock in 2 days & they can ship then, so I went ahead and ordered it. I got an email 2 days later that they would ship it that same day. I was in a time crunch and needed it before a trip, so I emailed them and said "if it doesn't ship by end of today, cancel my order". I never heard back. The shipment notification email didn't arrive until 3 days later... Why did they waste my time? I will just have to return the product.....

They shipped part of the order when it showed the items not shipped as being in stock. I got the second part of the shipment several days later. One of the containers was cracked in the initial shipment and this was a first after several previous orders were perfect. Overall I find them to be very reliable and am pleased with the prices and the variety of their inventory. In fact, I have recommended them to several friends.

Excellent Seller. Super Fast Shipping

7 weeks and nothing. I mean NOTHING. I understand it might take a while from Germany (but site leads you to believe items are stocked in the US), but no response to emails, useless "customer service" number ( "There are no agents available" ... (and there NEVER WILL BE)) ... no matter how many messages I leave.

Avoid, avoid, avoid. A real shame too, because they seem to stock things I can't find anywhere else. Or at least they SAY they do....

Just avoid. Please.

1/30/2014 edit : Somebody complained and I've been asked by trustpilot to edit this. I escalated with PayPal and eventually received my money back through Paypal. Yulo never responded to Paypal or to me during the entire experience. No apology, no contact, nothing.

This review is pertaining to my second order I placed with Yulo Toys Inc. on February 13, 2013 - with still no delivery after almost three months. My first order from earlier was delivered after a very long delay and with damaged goods - not a pelasant experience either.

I placed my order for multiple German candy and grocery items on February 13 for more than $70. The promised delivery timeframe was 7-10 days. As a matter of fact I was already in contact with the owner of the company who said he will soon send another shipment out to the US and would make sure my items are part of this shipment. No delivery happened in the promised timeframe.

1. I was promised multiple times over the last couple of months that my order is on the way and it would just be a matter of days
2. Later the owner was surprised I still did not receive anything (well, if nothing is shipped nothing will be received) and promised he will directly mail the goods from Germany via FedEx Express and I should receive my order in 2-3 days. This was 6 weeks ago.
3. Throughout the 3 months of non-delivery multiple follow up e-mails were sent that were not even answered; the excuse was their "customer ticket system" that showed my case as pending and the email did not pop up (well, I also always cc'd the owner directly on the emails)
4. Most complaints posted by myself and other "customers" have been deleted from the owners Facebook page (I can provide screenshots if needed)
5. The communication of the owner is in no way professional
6. I was issued a credit memo - further question when I can expect the refund were unanswered and no reund was issued

I initiated a dispute with my credit card company through their "fraud protection program" today to get a refund of my payment. I will also file a complaint with the BBB (Better Business Bureau) and the FTC (Federal Trade Commission) and hope this company will get fined for their behavior.

I can only warn any poential customers NOT to buy from this company. There area lot of reputable companies out there for your German grocery needs.

If anyone is interested in documentation on this case please feel free to contact me directly.

i would've given yulo 5 stars, but i'm still waiting for my order. i placed my order on the 26 dec. and 6 weeks later i have recieved 3 packages. still not the complete order. no e-mail informing me that it will be delayed or out of stock. so that's why they got 3 out of 5 stars. BUT, i also have to say that this is the cheapest shipping out of all the websites i've ordered so far. and they have the biggest selection. i hope in the future they get the shipping a little more on time,but other than that i'm happy with what i got.

I was disappointed that it took one month for my order to arrive.

It's almost ironical that Yulo would ask me to review my shopping experience. I placed an order in early November, supposedly to be delivered in 7-10 days. The time passes, nothing arrives, no update or explanation. Then, one month later, I get one package - but it had only about 1/3 of the items ordered, and it was packaged in a very non-professional, flimsy box, just in something used to deliver items to their store, it even said so on the box. The box got damaged, most of the chocolates inside were ripped out of their boxes and cannot be used as presents anymore.

I contact them, no apologies, no indication that they will send replacements - and no update on the remaining 2/3 of my order! And mind you, they already charged me for the full amount when I ordered! After two more unanswered email, I filed a claim with my credit card company to get my payment back.

Stay away - the absolute worst, they take your money, don't ship what you ordered, and don't know how to pack a box, and never answer emails.

My order hadn't arrived after 2 weeks. It took Yulo a while to get back to me once I contacted them via phone and e-mail. It took almost 3 weeks until they could tell me what went wrong. Once the package came it was barely held together by tape and I was lucky that the content hadn't fallen out. This doesn't give me trust in the company.

the only place online where i found ''zwiebelschmalz'' available for purchase! due to yulo toys' shipping procedure - combining purchases from germany and getting those to a distribution point in kentucky - postage was very reasonable!
i gave the company 5 stars even though there was a breakdown in communications. the website experienced problems for a while and emails remained unanswered. i'm hoping that these shortcomings will be addressed in the future.

i can't get the 'comment' to work on paul's review so i am adding here. yes, there was a serious delay caused by a large shipment from germany held up in customs. this problem was not properly communicated by the seller. paul, my package went through the exact same stages and reached me safely.
again, i hope yulo learned from this experience and will update customers more efficiently in the future.

Avoid this place like the plague! I placed an order on November 12, the website said delivery would take 7-10 days. I was first given a fake tracking number. Eventually I was given a second tracking number on 12/1. It shows the order was finally shipped on 12/20. I stil haven't received the order, so I don't know if anything is actually in the box they shipped. I have a Paypal fraud case opened against them.