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Recent reviews
Aivaras Banevičius
Harvey Norman sent me across Dublin because of their own pricing mistake I had an absolutely unacceptable experience with Harvey Norman today, 25 September. We went to the Blanchardstown store specifically to buy a Lenovo Idea Tab Pro 12.7". The tablet was clearly advertised in the store at a SALE price of €329, reduced from €399. I have a photograph taken in the store today showing this price. The staff checked their system and told us they did not have the tablet in stock. We asked whether another Harvey Norman store had it. They checked and told us that Tallaght had it in stock. We specifically asked if we could drive to Tallaght and buy it there. We were told yes. So we drove across Dublin to Tallaght. I burned fuel, paid the M50 toll, and spent my time making this journey because Harvey Norman staff had checked their system and told us to go there. When we arrived, Tallaght staff found the tablet and brought it to us. Then, at the till, we were told the price was €545. I showed them the photograph of the €329 SALE price displayed in the Blanchardstown store that same day. We were eventually told that the €329 promotion had apparently ended on 22 September and that the Blanchardstown store had simply not changed the displayed price. How is that the customer's problem? If Harvey Norman fails to update its own prices, that is an internal issue. If one Harvey Norman store then checks another store's stock and specifically tells a customer to drive there to purchase the product, the customer should not be the person paying for that mistake in fuel, toll charges and wasted time. What made the situation even worse was the response in Tallaght. I specifically asked to speak to the store manager. The employee went to the manager and returned about five minutes later saying that the manager was discussing the issue with the Blanchardstown store. The manager never even came out to speak to us. I wasn't asking for anything unreasonable. After Harvey Norman had sent us from one side of Dublin to another based on incorrect information, I expected the manager to at least have the basic professionalism to come out, explain what had happened and speak to the customer. Mistakes happen. What matters is how a company deals with them. In this case, Harvey Norman's mistake cost me money and time, while the manager apparently couldn't even spare a few minutes to speak to the customer affected by it. I left without the tablet, having wasted fuel, an M50 toll and my time simply to discover that Harvey Norman had failed to update its own advertised price. One star for the complete lack of communication, accountability and customer service.
chakanaka chinodhura
CityFibre is showing my street as covered by its fibre network, yet they are unable to actually provide a service. This has left residents stuck with more expensive and slower broadband options. What makes the situation even more frustrating is that orders are repeatedly being cancelled, with updates being provided that do not appear to accurately explain what is happening. Despite this happening multiple times, nobody from CityFibre has contacted me to properly explain the issue, what has gone wrong, or when it will be resolved. The situation has now become even more problematic because CityFibre's coverage information appears to be preventing Openreach from accepting orders for my address. So, despite CityFibre not being able to provide the service, their system is effectively indicating that they cover the area and preventing another provider from supplying us. Customers should not be left paying more for slower internet because of inaccurate coverage information. I have repeatedly tried to get an explanation, but so far I have received cancellations and generic updates rather than a clear answer or a solution. CityFibre needs to urgently investigate this, correct its coverage information if it cannot actually serve the area, and explain what is being done to resolve the situation. I would strongly encourage CityFibre to contact me directly and provide a clear explanation and resolution rather than another automated update.
Nick Kelly
I am trying to get my account verified so that I can be approved to drive with a friend on their booking. I have tried multiple times to verify my phone number, first multiple days ago, and now today. Both times on the first attempt of verifying my phone number I get an error which states "We cannot send a new code again. Please check the number and try again later with a valid mobile phone number". I never received a code and this error occured on the FIRST attempt. So I contact their customer service to get help and after a long time getting to the right person and explaining, they say I have to wait 2 hours and try again. When I explain that the error occurred on the first attempt and that I already tried multiple days ago they just continue to repeat that this is "Turo policy" and that I have to wait two hours, try again, then contact customer service again... Insane. I ask them to escalate and they keep saying they can't. Hopefully a horrible review from a very angry client will get you to review your policies and get you to put some better developers and customer service agents on your teams! Case number is 20260925-SQ94XU for when you hopefully take the time to actually fix my account. I can't just keep waiting and following your policy when your website and app are triggering the same errors across multiple browsers and I am supposed to be driving a car!
Brett James
HORRIBLE CUSTOMER SERVICE!!!! I bought a Selene wireless doggy fountain and it stopped working within 2 weeks. I’ve tried contacting the company 4 separate times by email and on their contact page on their website. NO reply. The fact that the company doesn’t offer a phone number should have been a deal breaker but most reviews were good. BUYER BEWARE!!! This company is not interested in backing their product or return policy. I HAVE emailed MULTIPLE TIMES with no reply til I left a review!!!! Please check any of the 4 emails I sent and refund my money!!!!
Flore van Stigt
I had a really positive experience with Aumi Pets. The products are good quality, the website is easy to use, and everything arrived well packaged. You can tell they genuinely care about pets and the products they offer. One area that could be improved is communication and providing clearer updates about the order and delivery process. A little more information along the way would make the experience even better. Overall, I’m very happy with my purchase and would definitely consider ordering from Aumi Pets again.
Christopher Norrington
The change I needed for the policy was easy taking about 20 minutes. My policy had only a couple of months to go and the additional premium was reasonable at under £10. However, the “administration charge” was totally ridiculous at in excess of £42. I had expected a charge but the amount was just incomprehensible bearing in mind the time taken to make the minor change. I will certainly look more closely at renewal to find a company that has more reasonable charges or none at all such as through Lloyd’s bank.
Jan Willis
I can't recommend Paul highly enough. I have completed First Aid Refresher training with him multiple times and I wouldn't go anywhere else. Paul's training style including a mixture of real life examples and videos throughout the training really illustrate what we might come across as First Aiders and is much more informative that reading from a book! I feel confident that I could help someone in an emergency and that my training would stand me in good stead.
David Tunstall
I placed an order which wasn't delivered, company blamed the couriers, I pointed out that they were their courier so should choose a more reliable one. Had to order materials locally and asked them to cancel delivery and arrange a refund, 3 weeks later and several phone calls still no refund, Can't understand how this company is getting glowing reviews when customer service is shocking. Something has changed as I have used them in the past without any issues.
Shena C.
The powder tastes very chalky, I used 2 packets and the rest are buried in the back of my cabinet and I actually forgot that I even ordered it direct from them, I thought i had ordered it on Amazon. They don't send you a notice that they are going to refill your subscription - as if that is difficult in the world of tech that we live in today. The customer experience was very just matter of fact, no we can't cancel the order and no you can't return it.
Joanne O'Hagan
Great experience with JOGA STARZ. The customer service was really helpful, they informed me initially that there was a delay and then when I got in touch about my delivery they reassured me until my parcel arrived. Everything arrived safely and I’m very pleased with my purchase. Lovely company to deal with and I would definitely recommend them.
Dimuthu Nissanka
I have got a package from a seller to delivery from colombo 07 to Pannipitiya. It's been a week and they never delivered it yet. pathetic customer care as well, rude and unhelpful. Avoid them like a plague. There are other services like prompt XP that they are much faster delivering packages usually deliver within a business day.
Rina Abigail Soriano
I really like Frenetic Pace Sports! It's a great website for sports fan to stay updated on the latest news, games, and sports content. The website is easy to navigate, the information is well-organized, and the overall design makes it enjoyable to browse. Definitely a website worth checking out for anyone who loves sports!!
Michael MinNaung
I am being waiting 8 hours to solve the account rollover and payout Issues. Even though I provided all the information, Mridul from support team barely reply 3 to 4 hours wait . I am really frustrated even though I didn't violated any rules. Hope they can find me soon and solve the issues. I am being waiting all day long .
Uwe S.
