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Recent reviews
Emmanuel
Order never arrived. I've been buying from Aliexpress the last 10 years, probably spent thousands. Unfortunately, the platform doesn't care about your reputation as a buyer. I recently ordered 3 packages, out of which only 1 arrived(great shipping&as described) but the 2 others never did, and I suspect they were never shipped by the seller. Instead of asking the seller, Aliexpress interferes and asks me as the buyer to prove I never got the packges, so I go to the shipping company(which Aliexpress chose to work with) and asked for proof. After some back and forths, I go to their offices and demand a document, they finally give me the proof that they don't have the packages, I had to quit my job that day to get the document. Perfect, now I send the document to Aliexpress, but they say it's not enough and that I have to contact the customs. I reach out to the authorities, ask the customs for proof, they send the proof right away in less than 48 hours "These packages aren't in our offices, you can't pay custom fees for something not in our possesion." I send the document to Aliexpress support, the same robotic answer "Since insufficient evidence from you, please understand only with your evidence we can help you further on this order." I must've sent the document like 10 times, they send a new email acting like they haven't seen the one I sent. This used to be a great platform, with affordable pricing and good stores, now it's mostly scams. The products are more expensive than well-known brands and the customer protection service is the worst. You should avoid working with them, I wasted $150 down the drain.
Lela Washington
Life is a series of unexpected events - like watching leaves fall from trees, only to be interrupted by shocking news that law enforcement agents are investigating Eric Swalwell's connection with a billionaire's mansion. Meanwhile, I'm still grappling with the devastating consequences of Ccamarkets. As I typed this, my brain was racing, fueled by excessive caffeine intake, and my thoughts were consumed by the senseless injustice of it all. In hindsight, I can hardly believe that I fell victim to this fraudulent scheme. Here's what happened: I deposited funds, traded, and attempted to withdraw my money. But Ccamarkets arbitrarily froze my account and blocked my emails, effectively leaving me without access to my funds. It's a scam, plain and simple. Their actions drove me to the brink of mental exhaustion. Every time I looked at my screen, my anger and frustration grew. Eventually, I was so drained that I couldn't think straight anymore. That's when someone in an online forum suggested trying Omni~forensics. With great reluctance, I gave it a chance. To my surprise, it worked, but only just enough to salvage some of the funds I had lost. Although it was a bitter victory, I still regret having to use such a service.
Lee Gane FineLee Wrapped
If I could do a negative star rating I would. To say I was disappointed is an understatement and I had to go to my bank to dispute the transaction as they would not issue me a full refund. I would have understood if I wanted the refund because “I changed my mind” but the fact is, I didn’t. What I purchased from the site was not what I received. _the actual dress I received was an inferior item which was poor quality material and design and not even close to what was advertised and what I purchased. I contacted them on numerous occasions only to be told I had to return the garment at my OWN expense to their head office which was in another country which would cost me around $65 aud. The dress costs me $80.98!!!!!! How is that fair????? They offered me a 30% refund and I could keep the dress. I didn’t want the dress because it was NOT what I ordered. I wanted my money back If I could post the photos of what I wanted and what I ordered here I would!
Ms S Thompson
Reported a puncture via the app. After completing form told I needed to phone to provide further information. Phoned and had to repeat all the details again. Transferred to financial team to pay £40 call out fee. However I did not have a bank card on me as pay everything by Google wallet. Was told there was nothing they could do. Very distressing. I then had to phone my daughter (who was ill in bed) to phone them to pay the fee. She was then told that my husband (whose name is on the policy) had to be in the car and pay the fee! Luckily she rang again and spoke to someone else who said "I don't know why they said that" Eventually help arrived more than 7 hours later (luckily I had somewhere warm to go). Stood in the dark and cold whilst a mechanic did a temp repair so I could hobble to the garage 5 mins away. This is my second poor service from RAC and will be cancelling.
shez
Uber Eats UK has appalling customer service. For order #01624, I received the wrong items. For order #FD452 (£11.33), my food was left unattended, someone took it, and Uber refused my refund despite my following its support instructions. I received repetitive automated responses, no satisfactory resolution, and no response to my complaint on X. Who is taking responsibility? Customers deserve fair treatment and proper human support, not ignored complaints and rejected refunds. The UK authorities should take notice of these customer service issues and investigate where appropriate.
Mary
I was beginning to give up on good customer service having had a series of problems with a well known broadband provider. When I needed help with my underfloor heating connection, I was delighted with my interaction, firstly with Mandy who I spoke to initially who promised a technician would ring me back and they did! Angelo was so helpful and patient as the smart hub was hiding deep in a cupboard that I had no idea existed. He talked me through the process and very quickly I had the connection I needed. Excellent customer service , thank you Wunda and your amazing team
Edward Stezycki
We booked parking and ended up in the wrong place (airport parking Luton), the guys there helped us out massively, firstly pointing out that the parking we had booked was a scam, then by pulling out all the stops to get us a parking place in their facility. And as we were running late by now, getting us parked up, on the transit bus and to the airport as quickly as possible. Absolutely first class service, would use them again without any hesitation. Thank you Airport Parking Luton.
Andrii Sh
I encountered an unexpected hardware issue with my Rorry H3 power bank shortly after receiving it. I reached out to customer service, and the experience was exceptional. The support team (huge thanks to Lena!) handled the situation promptly, professionally, and without any hassle. They prioritized my safety and issued a full refund right away. While hardware defects can happen to any brand, top-tier customer care like this earns my full trust and respect. Highly recommended!
nisansala pahala
We are really satisfied and appreciated your support during our first house buying process. It’s gone very smoothly and quickly without giving us any stress from the beginning till the end. Team was very supportive and easy to reach every time. Without your immense support it wouldn’t be this easy. So we will highly recommend you to anyone who wants legal help. Please accept heartfelt gratitude from one of your highly satisfying customer. Thank you
John Henderson
At a time in my life, after the car accident, I needed ,not only help with my physical injuries but also my shock and confidence. VEDETH treated the elements of shock and confidence successfully, professionally and in a style way beyond his years. This young professional will be an asset to any practice that sees his obvious potential. His skill in treating my physical injuries is clear for all to see. Thank you Vedeth,... .John Henderson.
Kevan Leech
Ian came to update my gas and electricity meters and provided an excellent service from start to finish. He was friendly, polite and professional, explained everything clearly, and carried out the work efficiently. He was respectful of my home and made the whole process straightforward and hassle-free. Really happy with the service provided and would happily recommend Ian to anyone needing their meters updated. Great job, thank you!
Ian D
Abbey was very professional and made the process relatively stress free. She worked well with the legal team and would contact us when there was an update to the sale. Despite issues further down the chain Abbey kept us up to date with the situation and challenged the other agents/legals if it was required. Overall a great experience.
