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Recent reviews

Brian Pegram

Brian Pegram

Rated 1 out of 5 stars

Misleading Trial Offer, Unexpected Charges and Appalling Customer Service I am extremely disappointed and frankly disgusted by my experience with this company. I signed up for what was clearly advertised as a 99-cent trial, simply to view an AI-generated sample. At no point did I knowingly agree to or intend to purchase an ongoing paid subscription. To my absolute disbelief, money was subsequently deducted from my account for a subscription I had never knowingly authorised. In my opinion, this is an extremely misleading and deceptive way of conducting business. As soon as I discovered the charge, I immediately cancelled the subscription and requested a full refund. Days have now passed without so much as an acknowledgement or response to my emails. What makes this situation even more unacceptable is that customers are directed to contact support if they experience problems, yet the company appears unwilling or unable to respond when a legitimate complaint is raised. A reputable business should be transparent about its charges, obtain clear consent before taking payments, and respond promptly when customers raise concerns. Based on my experience, this company has failed on all three counts. I consider this entire experience completely unacceptable. A seemingly inexpensive trial should not result in unexpected subscription charges followed by silence when a refund is requested. I strongly advise potential customers to exercise extreme caution before providing this company with their payment details. I would certainly not recommend this company, and unless this matter is promptly resolved and my money refunded, my opinion of its business practices will remain extremely negative. One very dissatisfied customer.