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Recent reviews
Dr.SHIJIN MOHAMMED.B.L
Rating: 1/10 Absolutely terrible experience with Spectrum Cover Insurance. Their approach is completely irresponsible. I had to go through the painful process of chasing them multiple times for my claim, yet I’m still waiting. They change the claim amount in between without ever informing the customer – completely unprofessional and unacceptable. They constantly argue to take the car to their chosen garage for diagnostics, even for premium cars, just to reduce costs as much as possible. Instead of helping, they look for ways to cut corners. When I spoke to their team leader, Luke, there was no real response or resolution – just more delays. This company will waste your time, give you the runaround, and quietly change things without transparency. Stay away if you value your money, your time, and your peace of mind.
Brandon Kelso
Updated review from my 2022 Luke and Simon are legends, highly recommended, absolute gems and they help you from start to finish. I really appreciate these guys and the support they provide. Im forever grateful for their hard work and fantastic customer care. All of The Consumers Choice should be proud of their work and know that you give light and hope to people who think there is none. If you struggling financially, specially in these tough times for many people. Do not delay and contact the team today. You will not regret it, and from your first phone call, you will already know that you are in safe hands. Thank you Simon and Luke and all the team at the Wonderful. The Consumers Choice 👍🏻👏🏻
Wendy Sheriff
Regardless of my reason for contacting them, their Customer Service has been second to none. I can't claim they've been one of the cheapest policies I've found for either my car or home insurance, but have always gone through the policy with me with a fine tooth comb, making sure I have what I need and getting rid of what I don't! Their cover has also always been second to non. I also understand much better than in the past because of their responses just what Im paying for so to.me this justifies a slightly higher, but not exorbitant cost.
Will Harrison
Moved into a property that has Hive installed on the previous owners email address and need to move to my own email. The phone number is a dummy line and you cannot get through to a human at Hive. The calls are terminated immediately from an automated AI system after you select you need help with a product. Equally poor web chat as well where the chat is immediately cancelled from the AI assistant when they cannot find an email address. How can your customer care be this poor? Will get Hive removed from engineer if no support available 👍
Simon Butler
Bought a watch via Debenhams back at the very start of August and returned it on the 28th of August as it just did not work. They have only just returned my money today being the 1st of October after me having to chase this on several, and I do mean several, occasions and only to be told EVERY time that the refund is going to happen but will take 48hrs to come back to my bank. 48hrs?????? They have held on to my money for over a month without even a whimper of an apology. Utterly Disgusting.
naz ali
Danish came highly recommended by a friend and he has fast become my go to to book my travels. He tailor made a umrah package for us and I wholeheartedly recommend him to family and friends. Our first umrah with the kids was an enjoyable experience Allhamdulillah. We didn't have to organise or deal with anything as everything was sorted via our booking. Which means no stress and more headspace for for ibaddat. Thank you millennium travels and thank you Danish 🙏🏼
RW Wholesale
Bad business. After many attempts to get our units picked up and delivered we finally had to get someone else , The person handling our transaction gave to many excuses. We were on a time crunch and got no one to answerer our request for information. I see from others this is a common practice. In case we do not get our refund I will be following up here so many others might keep from doing business with this company.
Sharon Kennard
Ordered the giselle upholstered bed frame, it looks so luxurious for the price, so easy to put together, i did it myself, all light items which were easy to get up the stairs on your own. Really sturdy bed, very pleased! Delivery was spot on, i paid the extra to choose an exact date and you can track it it to the exact time they arrive.
Romuald Nadolny
Had a breakdown in Spain every time call them been given false promises,they were nearly 2 days of holiday had to pay nearly for everything and when I have complained got letter that abroad the army liable for anything becau that out of there control. But to take money for service they more then happy.
Gail Stuver
First appointment they cancelled 3 hours before arrival time. Second appointment they never showed up for. Third appointment they never showed up for. Waiting to see if they show up for 4 th appointment. I've called 6 times and no one has answered the phone or called me back when i left a massage.
James Fawn
