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Recent reviews

C varghese

C varghese

Rated 1 out of 5 stars

Navigating the ECCTIS qualification verification process has been an immensely stressful and traumatic experience. I paid £210 for what should be a transparent professional service, only to watch my application enter an opaque third-party processing system, remain frozen for roughly 20 days, and emerge with a flat, unexplained “Unable to Verify” status. The fundamental issue is system opacity and a complete refusal to provide secondary verification routes when an automated digital request stalls: Unacknowledged Verification: My institution, Guru Ghasidas University (GGU), Bilaspur, explicitly confirmed sending the verification email on 11 September 2026. Yet, ECCTIS’s portal reflects zero progress, leaving it completely unclear whether the response was received, reviewed, or misplaced. Limited Support Visibility: Frontline contact centre staff admit they have zero visibility into third-party verification operations. Calling for help yields no updates, leaving paying customers trapped in an unreachable system. Disregard for Official Institutional Proof: GGU has already issued an official Medium of Instruction (MOI) letter—a document no accredited university issues without thorough internal verification. Furthermore, GGU is willing to issue an official letter confirming my verified credentials on university letterhead (signed, stamped, and sealed), which can be delivered directly to ECCTIS in a sealed envelope if requested. Absence of Flexible Options: ECCTIS should be open to alternative, secure methods when email channels encounter friction. Repeating automated requests without evaluating valid physical proof creates an unnecessary barrier that wears down genuine applicants. While Home Office guidelines and administrative frameworks exist to maintain high standards, they allow for evidential flexibility on a case-by-case basis with appropriate authorization. Rules are meant to safeguard quality, not serve as rigid barriers that ignore authentic proof. Having previously used WES—where steps were clear, traceable, and practical—ECCTIS’s process feels designed to force applicants to give up. If this opaque processing is standard practice, there is nothing to be proud of.