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Recent reviews

Cleophas Mugwiria

Cleophas Mugwiria

Rated 1 out of 5 stars

I would strongly caution anyone considering purchasing from Yeslak. My experience has been incredibly disappointing, and I genuinely regret choosing this retailer over cheaper alternatives such as AliExpress. On **28 August 2026**, I placed an order for a Tesla Model Y front lip spoiler (Order #YSLK2038704), paying AUD $271.04. I was subsequently advised that shipping would take approximately 3–4 weeks. **Fast forward to 22 October – 55 days later – and I have received absolutely nothing. No product, no refund, and not even a reliable estimated delivery date.** My shipment (tracking #ACWL26090701543) has effectively been stuck in customs processing since 15 September, with no meaningful progress. What makes this experience particularly frustrating isn't simply the shipping delay. It's the way Yeslak has handled the entire situation. I have repeatedly contacted customer support, only to receive apologies, vague reassurances and contradictory updates. On 10 October, I was informed that my package had received customs release notification. Just days later, I was told it was still undergoing customs processing. At one point, Yeslak offered to send a replacement shipment if tracking failed to progress. Instead of providing a concrete resolution, however, they offered me a small complimentary gift or a discount on my next purchase. Frankly, offering a discount on another order when you haven't even delivered the first one is absurd. After waiting more than six weeks, I formally requested cancellation and a full refund. Rather than honouring this request, Yeslak informed me that the package could not be intercepted until it reached a local distribution centre, and even then, interception could not be guaranteed. **Essentially, I am expected to continue waiting indefinitely for a product that I have already paid for, with no confirmed arrival date and no assurance of receiving my money back.** As of 22 October, I have received no further substantive communication from Yeslak since 15 October, despite the unresolved refund request. I deliberately chose Yeslak over AliExpress because I believed purchasing through a specialised retailer would provide greater reliability, better communication and stronger customer service. Instead, I paid considerably more for what has turned out to be an extremely frustrating experience. I completely understand that international shipping and customs delays can occur. What I cannot accept is a retailer repeatedly failing to provide clear information, giving contradictory explanations and leaving a customer without either their purchase or a satisfactory refund resolution after almost two months. I have remained polite, patient and reasonable throughout our correspondence. Unfortunately, that patience has achieved nothing. I am now pursuing formal dispute resolution through the available Shopify channels and my banking institution to recover my payment. **My advice: Think very carefully before ordering from Yeslak. A polished website and premium pricing mean very little when the after-sales experience is this poor.** I have retained the complete email correspondence and tracking history supporting this review. Everything described above reflects my genuine experience with this order. **Would I purchase from Yeslak again? Absolutely not, based on how this matter has been handled.**

mitzuko fujiwara

mitzuko fujiwara

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 Stars – A Huge Shout-Out to Wayne at mycar Tyre & Auto, Kellyville Square! I wanted to share a wonderful act of kindness that I witnessed today, because people like Wayne deserve recognition! An elderly gentleman named Wahib had found himself in a rather unfortunate situation in the Aldi car park at Kellyville Square. As he was leaving his parking spot, instead of reversing, he accidentally drove forward over the concrete parking barrier, leaving his car completely stuck and unable to reverse back over it. I happened to be shopping at Aldi and noticed what had happened, so I stopped to see if he needed help. Poor Wahib was understandably very shaken and had already contacted both his roadside assistance provider and car insurance company, neither of whom could help him. Not exactly reassuring when you’re stuck in a car park! Seeing how distressed he was, I told him I’d pop over to mycar Tyre & Auto to see if someone could lend a hand. That’s when I met Wayne! I explained the situation to him, and without a moment’s hesitation, he said he’d come over and see what he could do. After assessing the situation, Wayne returned to his workshop and came back with two large jacks and a pallet. His plan was to carefully lift the car from both sides and position the pallet underneath to help get the car back over the concrete barrier. We quickly realised one pallet wasn’t enough, so I managed to get another one from Aldi. Throughout the entire process, Wayne was incredibly patient, calm, resourceful and careful. He took charge of the situation, positioned everything safely and then carefully reversed Wahib’s car back over the barrier, without causing any damage to the vehicle! The relief on Wahib’s face was priceless! ❤️ Naturally, Wahib was extremely grateful and asked Wayne how much he owed him for his time and effort. Wayne’s response? He refused to accept any payment, simply saying he was happy he could help. Now THAT is what I call genuine kindness and good old-fashioned customer service! Wayne didn’t have to get involved. He could easily have said it wasn’t something the workshop could assist with, particularly as Wahib wasn’t even a customer. Instead, he went out of his way to help an elderly gentleman who was clearly distressed and needed a hand. A massive shout-out and heartfelt thank you to Wayne at mycar Tyre & Auto, Kellyville Square! 👏👏👏 Your patience, compassion, generosity and willingness to help a complete stranger speak volumes about the kind of person you are. In a world where we’re often so busy rushing around, it’s lovely to be reminded that there are still genuinely good people willing to go out of their way for others. I hope mycar management sees this review, because Wayne is an absolute asset to your business and deserves recognition! Thank you again, Wayne. You certainly made a difference to Wahib’s day, and you’ve earned my respect and appreciation! ❤️ Have a great rest of your week! Mitzi