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Recent reviews
kelly leach
So, my partner made an order for me late Friday and paid express shipping. He received an email to say it'd be delivered on Sunday 1st November. Then on Monday 2nd November he tracked the order and it stated it had left the depo and was on its way. He waited in all day for the delivery and it didn't arrive. On the Tuesday he received another email saying it was delayed but out for delivery. Again waited all day. Finally he got a delivery email but when he went to the door it wasn't there. When purchasing the item he specifically stated that they call him when they arrive with the parcel. No call come. So my partner wasted nearly 90 pounds on a delivery that was two days late then not received. It was our anniversary on the Monday and he wanted to surprise me and everything went downhill. Ive had nothing but problems trying to get a number or way of contacting lovehoney and feel like the service was atrocious. Would never use this company again and advise people to look elsewhere 😠 they're an absolute nightmare to get off via online chat and don't take phone calls so can only email them which takes 5 business days for a response
Fiona Delahunty
I was automatically enrolled in a subscription without realising it, as this was not made sufficiently clear during the purchase process. Unlike every other subscription service I use, there was no reminder or pre-dispatch email giving me the opportunity to review, amend or cancel the upcoming order. Instead, the first email I received was confirmation that the item had already been dispatched. The company clearly knows this is a problem because one of the cancellation options is "I didn't realise I'd signed up to a subscription". Cancelling was also far more difficult than it needed to be. The process involved multiple screens, repetitive questions, and what felt like deliberate attempts to discourage cancellation. The placement of the "Cancel" and "Continue" buttons frequently changed, making it easy to select the wrong option by mistake. This is not the level of transparency or customer service consumers should expect. The company's subscription practices deserve closer scrutiny.
Bill John
I wrote a review during the middle of our experience. I had a few reservations that I expressed, but allowed that I would wait for the final result. The contract they use is lengthy and could intimidate people not used to working with documents like that. Its very specific, and has time lines laid out that need to be followed. It could be viewed as one-sided. So we proceed with purchasing our golden puppy. We made the deposits, included the transportation. The rest of the transaction went smooth. Initially we were concerned with the travel required as the route took them from Missouri to Baltimore and back to Minnesota. But, they had two drivers, and made it a two day trip arriving in MN in the next morning. The app they had allowed us to follow their progress. Our pup Wilson is now 16 weeks and has been a great addition to the family. He's all puppy, and we love our little buddy. Good job Pawrade!
Paola
I am fed up turning up for a train and being delayed! I am sitting waiting to board and my train says closed…yet I am still waiting to board! They lie about times! They merge with other trains when there aren’t enough customers travelling. They quietly delay your train or tell you it’s boarded and closed whereas you are still wondering what’s going on. And there is nothing you can do. Nobody is around to ask, you just have to wait and hope that at some stage you will be boarding a train. Not a great experience. I use the service about 4 times a year and only once I have a decent run.
Magali Thésias
I bought the Glowen Raptor Black for my husband's 40th birthday, and he is absolutely thrilled with it! We love that it’s multi-fuel, allowing us to seamlessly switch between wood and gas. Even for our very first time using a pizza oven, it was incredibly easy to operate, and the pizza turned out fantastic. The shipping process went perfectly, too. I highly recommend it to anyone looking for a high-quality oven!
Tom Campbell
I have had a couple of good experiences with Temu but at least three that were terrible. Each time I supposedly won free items, with purchase of one item but not all the items where included with the order, so I canceled immediately. I was charged twice the last time. Also, often I see an item listed for a certain price, go in to look at it, and the price is higher.
KEM
The cost of this plan is extremely high. When you first enroll, it is reasonable, until they increase your payment annually. I have my reimbursement at 80% but the website has it at 70% and for more money. I have already met the 2026 annual deductible in January, but it shows I have not met the deductible. Lots of bait and switch here.
Anjana Malde
Very happy with the delivery. The technician Ryan Hill rang 10 minutes before to ensure I was there and he was very professional and came within 10 minutes and was willing to put the item which was very heavy for me to the place I needed it rather then just dropping it at the door step which lot of them do.
C.I.E. Campbell
I like this experience very much. I have enjoyed all the meals and I have made nice friends with whom I do other fun events. The restaurants are nicely picked and I have enjoyed every person I had the opportunity to talk to...I highly recommend it especially if you are new to the area😃
