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Recent reviews

Bob York

Bob York

Rated 1 out of 5 stars

I was excited to get my mom a custom-made dash cover for her 2013 Toyota Avalon. I ordered and had it sent to her in Florida. When it finally arrived, it wasn’t anywhere near close to fitting. I sent them pictures and they sent me a code to return it, but I had to pay shipping. I did a review, hoping somebody from customer service might contact me. Instead, they responded saying that I had never purchased anything from them and to put my review on the proper website. After I provided an order number they responded with several negative comments and even called me a liar and stating that I would have to pay a restocking fee. I ordered from them after seeing many five star reviews. Very disappointed in the customer service. Still hopeful that they may do the right thing after all, but not holding my breath. See below return authorization. Not sure who they have responding to this but it is obvious they are the dishonest ones. Hello Robert G York, Your return is authorized. Please follow the steps below so we can process it quickly. Write RA # SR0234669 clearly on the outside of the box before shipping. RETURN AUTHORIZATION RA # SR0234669 Order # 534405 SHIP TO Coverking Returns 900 E. Arlee Place Anaheim, CA 92805 Thank you! RETURN POLICY No returns on custom covers with logo or embroidery. All other returns need a Return Authorization #, must be within 30 days of delivery, and in new clean condition. Refunds are issued minus a 20% factory restock fee. If you received the wrong part or a defect, we will replace it or refund in full (photos required). Questions? Reply to this email. CarCoverUSA, Inc. © 2026 CarCoverUSA, Inc. All rights reserved. Also, after doing a bit of searching, it appears that CarCoverUSA is the one using different names. I bought this from CarCoverUSA and have all documentation for purchase and return, but noticed CarCoverUSA directed me to send to Coverking returns in Anaheim. No, CarCoverUSA and Coverking are not the same company, though they have a close business relationship. • Coverking: A manufacturer and direct-to-consumer brand founded in 1986 and headquartered in Anaheim, California. They design, engineer, and custom-make vehicle covers, seat covers, and other automotive accessories. You can learn more on the Coverking Website. • CarCoverUSA: An online retailer and distributor that sells automotive protection products from various brands, including Coverking, Covercraft, Carhartt, and CalTrend. You can browse their catalog on the CarCoverUSA Website. While CarCoverUSA sells Coverking products (and often uses "Coverking USA" phrasing in product listings), CarCoverUSA is an independent distributor, whereas Coverking is the actual manufacturer.

Alex Johnston

Alex Johnston

Rated 1 out of 5 stars

​1 Star Shocking customer service, design errors, missing items, and substandard installation ​Save yourself the stress and avoid Wren Kitchens. Our experience has been an absolute nightmare from start to finish: • ​Designer Negligence & Showroom Service: Our inexperienced designer omitted critical components like corner units and spice racks from the original plan. Wren staff acknowledged the mistake, yet I was forced to pay an extra £427.34 out of pocket just to get basic functional items. Once you approach the showroom after they take your money, they lie to your face and refuse to deal with you "you have to contact customer service". • ​Missing Items & Lost Earnings: Multiple items were missing from deliveries, causing further setbacks. These took up to two weeks to be separately redelivered, forcing me to take unpaid days off work. • ​Wrong Appliance & 3-Week Delay: They delivered the wrong brand fridge freezer, causing a 3-week delay to worktop templating. This left us without a functional kitchen, forcing my partner and young children (including a 16-month-old) out of our home with significant extra food and displacement costs. Wren initially offered an insulting £105 in compensation. • ​Dreadful Worktop Fitting: When worktops were finally installed, the quality was shocking. The worktops do not fit and are visibly bowing, the joints and cutting are dreadful, the splashback supplied is the wrong size, and plastic packers/shims were left shoddily exposed above the units. • ​Corporate Stalling: Instead of resolving clear statutory breaches under the Consumer Rights Act 2015, customer service continues to kick the can down the road with lowball offers and stall tactics. ​We are now escalating this dispute to the Ombudsman, Small Claims Court, and media outlets. Absolutely appalling standards and zero accountability. Wren's slogan may be "Kitchens made for living", but a more fitting title is "WRONG Kitchens make living hard"! Save yourself and avoid at all costs.

Nick Williams

Nick Williams

Rated 1 out of 5 stars

Disappointing subscription service and customer support I own a Coway Airmega ProX and have generally been happy with the purifier itself. Unfortunately, my experience with Coway’s filter subscription service and customer support has been extremely disappointing. I enrolled in an automatic filter subscription with shipments every nine months. My scheduled shipment at the end of August was never fulfilled because Coway apparently didn’t have sufficient inventory. The bigger problem? I received absolutely no notification that my shipment had been missed. I eventually logged into my account myself and discovered that my next shipment had been pushed out to June 30, 2027, effectively skipping an entire shipment cycle. When I contacted customer service, they confirmed the shipment hadn’t been completed due to inventory limitations. Their proposed solution was to have me manually reactivate or modify my subscription. When I questioned why I should have to manually manage an automatic subscription because Coway couldn’t fulfill an order, they failed to provide a meaningful response. Ultimately, I had to log into the website and manually trigger the shipment myself. This completely defeats the purpose of an automatic subscription. If inventory is unavailable, customers should be notified, and their subscriptions should be adjusted appropriately. Customers shouldn’t have to monitor their accounts to make sure Coway is fulfilling recurring orders. The Airmega ProX is a premium product, and replacement filters are nearly $200. I expect significantly better service when purchasing directly from the manufacturer. I’m disappointed with how Coway handled this and would have a hard time recommending their filter subscription service based on this experience.