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I DO NOT RECOMMEND THIS COMPANY AND THE 1 STAR IT HAS GOT IS FOR THE COURIERS THEMSELVES I had arranaged for 2 dogs and 3 cats to be trasported from Crete to UK, initial communication was lovely all very friendly and responsive. Came to booking the date and i requested as asked on the booking form for between to 8th and 12th October as our flight back to the UK was on the 14th, this timeframe i was told would be fine. As we got closer to our move back day getting a confirmed collection day seemed to become difficult with alot of vague emails from Julia saying it will be around 13/14th but to also be on standby from the 12th but then couldnt give a time , initially she said around 12 then that changed and was told to take around 12 to mean anytime after 12 then it changed to it could be much later in the day and her explanation for this was "well its Greece" This was very worrying as we had movers at the house packing everything up as the house was sold and we were due to stay in a hotel the night of the 13th ready for our flight on the 14th Julia seemed to become more difficult to get a confirmed time and day and to communicate with, i was even told 3 days before we flew home that collection may have to be the 14th (we had to travel to airport at 9am) then i was told i had to purchase a whole new airline ticket as the timeline between us and the aimals arriving in the UK did not match and our animals could be kept at customs for a long time and cost us more money. Julia was emailing saying it was all very rushed which i didnt understand as we had officially booked this back in early September. I flat out refused to purchase another airline ticket. I was gobsmacked i was even being asked and getting very worried we had booked with an unreliable company, i wasnt sure why i was being made to feel like i had booked the wrong date of flight home when that was booked way before the couriers were Another Director of the company then emailed me telling me the company would pay for the airline ticket if it was needed - strange The administration side of this comapny is absolutely hurrendous, your told to reply all when emailing yet i was receiving emails from Julia on other threads and then whats app messages I was also told they didnt have the details of the owner of the animlas last minute when i had already sent all the info and had a confimation email back from them to top it off i then got an email from Julia the director that was obviously not meant for me and was only meant for her colleagues and it said and i quote "This Woman. If you see the email stream! The WA stream is twice as long. She says her Mum has memory issues???? xx" Not once had i mentioned anything about memory issues of my Mum I was devastated a company could speak this way and how unprofessional Julia was, her reply to me questioning this email was that she was worn down and she couldnt believe the amount of emails and texts! I got a seperate email from Simon another Director who i presume is also family with the same surname apologising on behalf of the company If this hadnt have all happened so close to us leaving our home in Crete and travelling back here i would definitely cancelled and found someone else but i was stuck and had no choice but to continue with the booking I hope noone else has to deal with what i had to with Julia.

WARNING – AVOID AUTOMOTIVE PARTS NW LTD I used First Choice to source a replacement engine for my VW Golf. Shortly after making my enquiry, I was contacted by AUTOMOTIVE PARTS NW LTD and a man called Adam. Adam assured me that the engine I was purchasing was in mint condition, had covered just 27,000 miles and came with a three-month warranty. Based on these assurances, we agreed on a price of £2,000 plus £50 delivery. Everything initially seemed fine, and the engine arrived just two days later. However, there was no receipt or proper proof of purchase included. As I needed the relevant details to update my vehicle’s V5C logbook, I contacted Adam, who said he could provide a receipt but refused to give me the engine number, claiming it did not need to be reported to the DVLA. I was not satisfied with this explanation, as I understood that engine changes need to be properly documented and reported where required. Despite contacting Adam on six separate occasions, I still did not receive the correct paperwork. Eventually, I was emailed a very basic receipt that contained no engine identification details and, more importantly, made no mention of the engine’s supposedly low mileage of 27,000 miles. Unfortunately, things got much worse once the engine was fitted. The dashboard immediately began displaying warnings relating to a camshaft fault. The engine also developed a very loud tapping noise. After having the vehicle inspected, my garage quoted approximately £1,500 to repair the problem. Naturally, I contacted AUTOMOTIVE PARTS NW LTD and spoke to Adam to make a claim under the three-month warranty I had been promised. His attitude changed instantly. Instead of offering any help or taking responsibility, he raised his voice, called me a conman and began swearing at me. I have genuinely never felt so humiliated during a conversation with a business. Adam then claimed that the warranty only covered the engine block or shell and did not cover the internal components. He told me that the problem was entirely my responsibility. So, to summarise: • £2,000 paid for an engine advertised as being in mint condition. • £50 paid for delivery. • £1,400 paid for fitting. • No proper documentation confirming the engine details or mileage. • An engine displaying camshaft faults and making a loud tapping noise. • A warranty that, when I tried to use it, was apparently not worth the paper it was written on. I am now left with a vehicle that is still not working, facing further repair costs and potentially having to scrap the car altogether. I am extremely disappointed with the entire experience and believe I have been treated appallingly. I am now seeking legal advice and considering taking formal action to recover my losses. My advice to anyone considering buying from AUTOMOTIVE PARTS NW LTD: please think very carefully before handing over your money. Based on my personal experience, I would not recommend this company. Adam’s customer service, attitude and handling of this situation have been absolutely disgraceful.

Subject: Extremely Disturbing Experience – Alleged Racist Abuse and Physical Intimidation by Citylink Driver Dear Sir/Madam, This is my third attempt to bring this matter to Citylink's attention. I initially tried to submit my complaint through its website, but clicking Submit resulted in a "403 Forbidden" error. I then emailed the info address three days ago but have still received no response. On Saturday, 7 November 2026, just minutes before the 6:00 AM departure of Citylink Service 712 from Dublin Airport to Ennis (Zone 10), I experienced an extremely distressing incident involving two individuals believed to be Citylink drivers. When I approached the Ennis-bound coach driver to confirm the Limerick destination, another Citylink driver standing beside him began joking that the bus was going to Scotland, then Edinburgh. What initially appeared to be a joke quickly developed into an unpleasant and disrespectful interaction. The situation escalated when I presented my travel pass to the Limerick driver. During a disagreement about how the card was returned, he responded in a disrespectful and dismissive manner, despite my politely explaining that I expected the card to be returned directly to my hand as a matter of basic courtesy. His colleague then intervened, questioned how I had obtained my travel pass, used offensive language and explicitly told me to "go back to your country." When I attempted to take my phone from my pocket to record what was happening, he physically attacked my hands and made threatening gestures suggesting that he was prepared to fight me. What made the incident even more unacceptable was the behaviour of the Limerick driver. Despite witnessing the confrontation, he made no apparent effort to intervene or protect a passenger. Instead, he continued talking and laughing with his colleague, making me feel that both drivers were mocking me. I was simply trying to board a bus and travel peacefully. Being subjected to racist remarks, verbal abuse and physical intimidation by individuals representing a public transport company is completely unacceptable. I want to emphasise that my complaint concerns the conduct of these two individuals, not Citylink as an entire organisation. However, Citylink has a responsibility to investigate the incident, identify both drivers through their duty rosters and vehicle records, and take appropriate action. I am requesting that all available CCTV footage from the coaches and Dublin Airport Zone 10 boarding area be preserved and reviewed. I hope Citylink takes this complaint seriously. If the matter is not properly investigated and addressed, I intend to escalate it to Transport for Ireland (TFI) and An Garda Síochána. Passengers deserve dignity, respect and safety. Racism, intimidation and unprofessional behaviour have no place in public transport. Best regards Karim

I couldn’t give them zero stars unfortunately! Terrible online bank. They locked my bank account FOR TEN DAYS with no warning whatsoever. I couldn’t access my account, including ALL MY SAVINGS and COULD NOT DO DAY TO DAY BANKING. All of my DIRECT DEBITS AND STANDING ORDERS WERE BLOCKED. Well of course I complained!! I was thinking that they would agree with me eventually in that THEY DID NOT LET ME KNOW MY ACCOUNT WAS TOTALLY LOCKED FOR 10 DAYS. Well no - quite the opposite. Instead of understanding the complaint- It was like receiving emails from the fool running the USA at the moment. (Zopa probably look upto him for being so disgustingly greedy…) The complaints team TOTALLY IGNORED THE REASON FOR COMPLAINING which was, and I’ll say it again- you did not inform me whatsoever that my money was TOTALLY LOCKED. I had to figure it out for myself, sort everything out and try and communicate with them. It took me 2 WHOLE DAYS TO SORT IT OUT which I eventually did on the phone as their IN APP CHAT IS USELESS AND THEY ARE RUDE. My advice: if you’re with Zopa already- take your money and get out. If you’re thinking of joining Zopa, DON’T EVEN THINK ABOUT IT.

My experience with NoBroker has been extremely disappointing and frustrating. I have rarely experienced such an unprofessional approach towards customer service from an organisation that claims to provide reliable services. I am particularly disappointed with the way Indu Priya and Gayatri Erukonda handled the situation. NoBroker should seriously review the conduct of its employees and the way its premium services are delivered. My advice to prospective customers: Think twice before paying for NoBroker's premium services. Do not get carried away by repeated sales calls and promises. Make sure you understand exactly what support you will receive after making the payment. A premium service should come with premium responsibility and customer support. Unfortunately, my experience has been the complete opposite. Extremely disappointing. Highly unprofessional. One of the worst customer service experiences I have encountered. @Nobroker - please wake up and take action against Indu priya and Gayatri before it becomes too late.

I use to always order from this company as their products were high quality and very effective when used. However, on September 12th 2026, they had a special discount for various products and I purchased a lot of them totalling to £1119.92, but with their discount it was £223.94. I purchased it and after a month still no delivery. I contacted their staff and Jon told me that he would either refund for me or make sure the product will be delivered. It’s been 2 months now and no further action by ROK CHEM has been made and it’s upsetting as I’ve previously never had any issues with them except this time which is big let down as I really enjoyed their products. I can show screenshots and provide evidence of no delivery made since even on their own website the status of the order is confirmed. So they never even sent out the order and I’ve countlessly messaged for updates and still no reply.

initially they rescheduled my order for a day later than promised. They sent an email with a code for 25% off my next order, roughly worth £10. However the delivery was rescheduled again and when it arrived the expected box of chocolates was missing. When I contacted Customer Service they offered £5 off my next order, with a short expiry date, only half of what was offered for a single failure. I asked for a refund, which was refused and was told I could not use both discount codes together. Flowers don't survive well when delivery is prolonged so their cavalier disregard for dealing with multiple failures and company image is breath-taking and falls well short of what other companies offering on-line sales provide.

Horrific experience both trips, avoid if you are an overseas tourist and don't speak French. The train inspectors are nasty and rude. They threaten you with fines when you don't understand what the rules are. The rules are very unclear and not written anywhere. They laughed at me and became verbally aggressive. Thet belittled me in front of passengers and made me cry. They ruined my holiday.

Fiza's help and guidance through the process of selling and buying has been invaluable. At times when we didn't have a clue what we needed to do, she has been swift to respond to our questions and offer her advice. She has dealt with the difficulties that occurred with calmness and consummate professionalism. Without her knowledge I feel the process would have been much more complicated.

most boring of the bunch. nothing really to say other than the books that you can choose are never ones you want. i feel like it shouldnt have question,id prefer like every page or so it makes you write out what you remember other than the 4 questions they make you do that some how all have the worst worded answers ive ever seen. its only a two because i'm feeling genorous

This is a con company, I must have hit the key to get information they charged me £0:2 pence 5 days later they jumped into my Bank account and took£35:06 I contacted my Bank they informed me they had set up a D/D coming off every 7 days. I don’t even know what this company does, it’s there to catch you out, Don’t go anywhere near them, they are bandits.

Probably it will be my last time that I bought something from this brand/company. I bought an Uchiha Cap for 25 Euro. Quality is unfortunately not enough for this money. The cap feel's more like a 2 Euro Cap. It comes from China, so I can imagine the production cost per piece to be around 50 Cent. Not to recommend.

Thank you so much for your excellent service! Every order arrives incredibly quickly, and I truly appreciate how much care and attention you put into your customers. Everything is always handled professionally and efficiently. It’s a pleasure shopping with Farfetch. Keep up the amazing work! Highly recommended!

Hi there, I recently wrote a review that was not very favourable to this particular Company, but in the last few days the company have rectified my complaint, so I’m happy to amend my original review and I apologise for that, and will be using this Company a lot more in the future.

I've been attending this dental practice for several years and have always had a great experience. My dentist has always been brilliant, friendly and professional. I couldn't fault the care I've received and would happily recommend the practice!

I have ordered 5 caps now and am very pleased with one exception. Even though they fit, they are still a little too large. I have the adjustment straps all the way in. I believe the cap would look better on my head if it was a little smaller.

Although receiving a dead laptop after paying for grade B wasn't a good experience, but the quick response and refund was excellent. I took the laptop to one of the outlets as i was instructed, within some minutes my refund was processed.

I wanted to put 1 in my cart and I accidentally put 2 in. The team was on it immediately and took the and one out and sent the refund. I am looking forward to this ones arrival, and hope to order more! Thank you again April

Delivered on time. However, when someone knocks or rings the bell. I prefer if they wait till you answer before leaving. There is no guarantee the person who lives there will collect the parcel.

Product did not work, returned it but, they have not refunded my money. I will never shop with them again. Do not shop at Sydney Tools. From what I've read about them online, they are thieves.

Excellent service, professional team, and very friendly staff! They handled everything with great care, ensuring all furniture arrived safely and on time. Highly recommended!

Very good specialized store Every order is well packaged, and shipped out reasonably promptly. Prices and product selection is good as well. Will keep using this store!

Thulane Sibanyoni have a great service and patient with clients give us choice we need good communication with clients and he gives us more choice to check and decide

I’ve used Urban for over 7 years and it’s always been reliable and trustworthy. I always go back to it even though there are now competitors. Highly recommended.

My daughter really loves these products. She suffers with very dry skin and other products can irritate it but these don't. Also very good price point

The best service provider in Sri Lanka as for my experience. There speed is good in my area and also customer support is also good.

I found exactly what I needed, and there was no problem with shipping from the EU. I will definitely use apohealth again.

Their delivery service is great! What you order is what you get and I'm definitely looking forward to experience more

The engineers that installed the internet Moran lunt and robo were absolutely amazing they were so kind and helpful

Not much to say just filled in form. I was confused as it talked about me signing but nowhere to do that

Excellent service & really pleased with my phone, all as described & working well. Thank you

Good quality garments displayed effectively. Good communication.if rather too many emails.

So easy to ask questions on the chat function. Branislav Arnsic was #1. Thank you!

Amazing timing and shipping and the bag was beyond perfection

Fast and professional service, would definitely use again.

The notes are easy to understand and well written.

Installer was really helpful and friendly.

Perfect support to reissue a certificate

Good service money went in of the bill

Dmytro did a fabulous job and was fast

Easy to order perfumes at a good price

Easy to navigate around web site

this was so good experience

nice and quick delivery.

Great app so easy to use

Great company is legit

I am glad I chose you.

very good good

Good process.

Good thanks