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Recent reviews

Mariette

Mariette

Rated 2 out of 5 stars

My husband and I have used Expedia extensively over the years to book many trips, so this experience was especially disappointing. We have generally trusted Expedia to make travel planning easier, which is why this situation caught us off guard. We recently booked a Routes rental car through Expedia and encountered several issues that we feel should have been clearly disclosed before booking. The biggest concern was that the “Rules and Regulations” link on Expedia was blank, so we were unable to review the rental terms properly. After picking up the car, we received an email informing us of a $104.49 border-crossing fee because our lodging was only about five miles across the Illinois state line. This was not something we understood when making the reservation. We also learned after pickup that the rental had a 200-mile-per-day mileage limit, with a charge of $0.20 per mile for exceeding it. That could potentially add more than $400 to the cost of the rental over the course of our trip. Had this restriction been clearly presented when we booked, it absolutely could have affected our decision. The pickup experience was frustrating as well. We had to take a train and then a shuttle, adding roughly 40 minutes to the process, and then waited more than an hour before we were able to reach an agent. I understand that rental companies have policies, fees, and mileage restrictions. The issue is transparency. Customers should be able to easily see important fees and restrictions before committing to a reservation—not discover significant charges and limitations after picking up the vehicle. After using Expedia for many trips, this experience has definitely changed how comfortable I feel booking through the site. I hope Expedia takes this feedback seriously and does a better job making rental terms, mileage limits, and potential additional fees clear to customers before they book.

Daniele Mills

Daniele Mills

Rated 5 out of 5 stars

First of all how you (Sway) spoke we was all able to hear everything she said from the beginning to the end.Not only did she give us the some of the blueprint,but she parented us all as well throughout the event.The breakdown that very knowledgeable and simply broken down as easy as possible.I like how she gave us pros & cons of wanting to build & startup of our own salon suites.She basically gave us what we needed to hear,not only what we wanted to hear,but she didn’t want us to fall in the traps that she once experienced.Overall I loved it,and also told others to join as well since tonight’s zoom meeting.Unfortunately I wasnt able to pay my $497 until next week because I had no clue that part was coming up. I do know it takes effort to make money.offering me a spot would be lovely If selected.I will not miss a day, but to whomever get blessed it’s all a blessing until Next tim. I will keep promoting every stylist,barbers,upcoming entrepreneurs that I know to join you one day. From me starting out young in cosmotology,braiding,& styling I mostly know the planning of how to setup,get clientele,and I’m a well known person.like I said all I need is that boost and (believe in yourself)you can make anything possible. I gave out so much energy over the years trying to help others believe in themselves when all mine was getting drained ,that’s where I spent most of my life wanting to pour into others,but now it’s TIME to pour into myself. Like Sway said it’s NEVER TOO LATE,START NOW, & Become A 6 FIGURE SUITE SALON BUSINESS OWNER‼️💪🏽🥰