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Recent reviews

Tony Riches

Tony Riches

Rated 1 out of 5 stars

⭐ 1-Star Review – Jesmond Paving Unfortunately, my experience with Jesmond Paving has been extremely disappointing. We agreed on a driveway project, paid approximately half of the agreed price upfront, and expected the work to be completed within a reasonable timeframe. Seven to ten days was the timescale given. Big issue within the first couple of days as the excavator went through the mains power cable to the house, leaving us without power for several hours. However, the project experienced repeated delays, despite our formally raising concerns about the lack of progress. The job remains incomplete on week 12 of works. We are left with basically a building site instead of a driveway. Promises to arrive to complete work repeatedly left unfulfilled. Ultimately, the contractor withdrew from the project, leaving us with an incomplete driveway and the inconvenience of having to engage another company to finish the work. We have since received quotations of £7,000 and £12,000 to complete the resin section alone. What is particularly frustrating is that we are now responsible for the additional cost, disruption, and uncertainty involved in completing a project for which we had already made a substantial payment. I strongly recommend that anyone considering using Jesmond Paving carefully review our experience and ensure that they have comprehensive written agreements and appropriate protections in place before paying a substantial deposit. Use a company who are happy to be paid on completion of the work.