What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Liz Grace
I’ve used them three times All of which have been a disappointment The last order was earlier this year. Delivery for 3/5/2026 or the day before. A birthday bouquet. Simple. You would assume. No delivery on the 3rd. I emailed on the 4th . On the 6th I received this…. Thank you for your email. We’re very sorry for the inconvenience. Due to an exceptionally high volume of orders, our presentation boxes have temporarily run out, which means we’re unfortunately unable to complete and dispatch your order today. Your order is now scheduled for delivery tomorrow. We sincerely apologise for the delay and truly appreciate your understanding. Best Regards, MyFlowers team Not good enough. The time had passed and it was pointless. I asked for the order to be cancelled and for a refund. This was their response Dear (they used my first name and spelt it wrong 🤣) Thank you for the message. We are extremely sorry for this issue. As an apology from us, we suggest you a 20 pounds voucher and a complimentary gift from us (teddy bear or box of chocolate). We rely on your patience. No refund. Nothing just a voucher and a teddy I said no thank you, just a refund and an explanation as to why you didn’t advise me that you couldn’t deliver prior to the 3rd. This was their incredibly interesting response. Please note that occasional courier and logistical delays may sometimes occur during transit, especially during busy operational periods. According to the tracking information, your order is still currently in transit and progressing through the delivery network. You may continue tracking the delivery here: Royal Mail Tracking We sincerely apologise for the delay and kindly ask for your patience and understanding while the delivery is completed. Nothing back. On the 12th May 2026 they decided to reply. (How lovely of them). Dear Customer, Unfortunately, we can not cancel your order at this stage, as it is already on the way. We would gladly offer you a compensation for this delay : 20 GBP voucher code to spend in our store or a 25 % discount code. Please let us know which would you prefer. Best Regards, MyFlowers team Ah so we are now at 9 days passed delivery, the flowers are still travelling(they must be on a Little Tikes, train and very thirsty) I quoted the consumer rights act 2015 and that due to the delay the flowers no longer serve their purpose and I demanded a full refund. I revived a lovely reply. On the 13th (10 days outside of the delivery date).Again offering to shower my order with gifts and glitter. Still no hint of a refund. Good morning! Hope you are well. We sincerely apologize for the issue once again and do understand and respect the importance of timely delivery to the utmost. After reviewing the courier information, we have unfortunately been informed that the parcel appears to have been lost in transit within the delivery network. We completely understand how disappointing and frustrating this situation is. To resolve this matter as quickly and positively as possible, we would like to offer a complimentary redelivery together with: • A bouquet upsize/upgrade AND • A complimentary gift added to the order as a gesture of goodwill Please kindly confirm the preferred delivery address and suitable delivery date, and we will prioritise arranging the replacement for you. We sincerely apologise again for the inconvenience caused and are looking forward to your confirmation! Best Regards, MyFlowers team At this point I am starting to believe that their polite replies are tinged with sarcasm and maniacal laughter. I replied with a short, please refund my order. On the 20th (day 17) received this lovely reply. Dear Customer, As the flowers are perishable goods that were freshly prepared, packed, and dispatched, we are unfortunately unable to offer a full refund once the order has been processed. Perishable items are exempt from full refund eligibility in this case. We can put your order on hold for uncertain dates. Until then you can recover your order for any delivery date, address, change the bouquet, or choose another recipient. With the Hold option, there is no time limit—you can request delivery at any point in the future, when the flowers are needed for a special occasion. The delivery will be completely free of charge, and you will also have the option to change the delivery details or even substitute the bouquet with another arrangement of the same price and value. Best Regards, MyFlowers team I sensed this person was responding in the pub whilst on a hen weekend in Blackpool, pulling a response out of a hat that was written on fluorescent green post it notes I again reiterated my rights as a consumer. Once again the refund was ordered . I was offered a 30% discount on my next order After 3 more rounds I was given a refund. Don’t bother
Christian Archer
Lewis did an excellent job of building us a new lean-to onto the side of the house. Including a new wooden frame, roof construction, and fixing of new gate. Lewis was polite, friendly, professional, and a pleasure to have at our house. Lewis stuck to dates and times we had agreed, worked neatly, and tidied up as he went. He remained flexible on how to achieve the best result, even when we made changes to the plan as he tackled the work. We would have no hesitation in inviting him back for further work, and we would thoroughly recommend Lewis.
John Curran
Having purchased a pair of TOPO trek shoes from Up & Running, who were really helpful, I was keen to get out walking to try them out but… When I put the shoes on and walked round the store they felt amazingly comfortable as soon as I began walking along my local bridal paths all that changed, with the unevenness of the terrain my heel was sliding from side to side, my calf muscles were really painful especially on the uphill stretches and my knees hurt like hell for days after. So for me buying these shoes was an expensive mistake
Garry Bonsall
By Dr Garry Bonsall, dentist in Basel, Switzerland October 2026 I just ordered my first supply of Aurivita Caipsicum capsules. I received a contact text from Sharon who is very knowledgeable and very positive. This is my first contact with the company. I hope the product will do exactly what it says. I'll give another review in 10 weeks after I have taken three capsules a day. Of course, if I notice a big improvement, I will be a return customer Thank you for Sharon for being so encouraging and positive.
boristhebold100
Bought a full kitchen from DIY kitchens some years ago. The experience was very good. We collected rather than had it delivered and everything was as it should have been. We've moved house and now need a new kitchen. We went to visit their superb West Yorkshire showroom today. No hard sell. 60 well designed and made kitchens beautifully set out over 2 floors of a vast 'unit'. Well worth the trip and in due course we'll be buying from DIY kitchens again.
Dan Mattox
Use them every time I’m down there. Dunno what hidden costs people are complaining about, or bad service. Got an Altima for 5 days for a hundred bucks. Dropped it off this morning. I’ve rented there about 7 times with nary an issue. They are USED CARS. Used cars have scratches and an occasional dent. Wanna pay double go somewhere else. Rather spend you vacation money on vacation, use Easirent.
Vijay Patel
Replaced a Peroni keg (which had been in the fridge at 2c for over a week) on Friday at 2pm, it’s now Sunday 8pm and the machine is showing 8c. The room temperature is 20c. According to the PD web site, a cold keg should only take a few minutes to get to temperature…. Well it’s been 2 days and temperature is showing higher than what the keg was when I took it out of the fridge!
Beth Bonne
I have been a Dermstore customer for over 20 years. I can always find what I am looking for, whether it is cosmetics or skin products. If I have read about a new facial product, I always check Dermstore first. Dermstore has such a huge variety of brand names in the skincare industry. It is easy to place orders, and the delivery service is second to none.
Mike S
This company keeps spamming my inbox with perfume ads. I have repeatedly asked them to stop—especially since I don't even live in their country—and I even reported them to their provider. They stop for a brief while, then start right back up. This relentless spam feels like harassment. A good product should sell itself without harassing random people.
Avi Ein Zur
Don't buy and beware, I bought rx 12 through their website, paid but got nothing accept an email which doesn't work - they claim to redirect you to redeem your products, but no serial is generated or products apear on my products. Even if it's a fixable bug, no one should wait for software already paid for. Really bad service or "shop".
Zainab Turabi
As a mom and a wife ive tried several platforms for comfortable and good quality shalwar kameez in Pakistan that would not break my bank as well and finally ive found it. Their craftsmanship is on another level. Can’t get a suit stiched in this little time,with this amount of attention to detail in this price point anywhere else
Ruth Herbert
Scam website. I dont know how this website has a 4.1 rating. Placed an order for paco rabanne aftershave.... my order arrived and it is a can of Pepsi max in the box. Further to that, none of the links in the email with the order confirmation work and you do not appear to have any links to contact your website on the Web page.
Freya Dudding
