Find a company you can trust

Discover, read, and write reviews

What are you looking for?

Looking to grow your business?

Strengthen your reputation with reviews on Trustpilot.

Get started

Help millions make the right choice

Help millions make the right choice

Share your experience on Trustpilot, where reviews make a difference.

authenticationBanner/auth_banner_1-1.jpg
authenticationBanner/auth_banner_1-1.jpg
authenticationBanner/auth_banner_2-1.jpg
authenticationBanner/auth_banner_2-1.jpg
authenticationBanner/auth_banner_3-1.jpg
authenticationBanner/auth_banner_3-1.jpg

We’re Trustpilot

We’re Trustpilot

We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.

Our new Trust Report has landed!

Find out which actions we’ve taken to protect you and promote trust on our platform.

Take a look
Trust Report image

Recent reviews

S T

S T

Rated 1 out of 5 stars

I've been a member of fabletics since 2015 and love the clothes, I still have clothes from 2015 that look just as new as clothes from last year so I'm honestly so unbelievably disappointed to be doing this. However, Evri delivered a parcel worth nearly £150 to the wrong address and my neighbours stole said parcel. Evri admitted fault after they checked the tracking and recommended that I go to fabletics with their admission of fault to arrange a refund / redelivery. Fabletics would not process anything until I had printed out a piece of paper and physically signed it, SCANNED it as a picture wouldn't be accepted and sent it back. I do not own a printer or a scanner. So I would have to get a cab 10 miles away to my nearest print shop to do this to then get the cab back - this was going to cost me nearly £60 and take over an hour to do. No offer of compensation from Fabletics for me doing their job for them as turns out that bit of paper is just to make their job easier when trying to get their money back from Evri. So I refused and requested to do an E-Sign which they repeatedly refused. I gave up and performed a chargeback through by my bank, suddenly now they could accept an E-Sign and so they tried to reject the chargeback. I could prove to my bank that they had refused to work with me until AFTER the chargeback was submitted and so I won my money. I now have honestly lost all faith in the customer service that, in the event my parcel goes missing, I won't be refunded or assisted in any way and so now will no longer shop here. Cancelling my membership was even harder - an hour on live chat to just keep getting "we'll be with you soon" and no queue update, had to call the number 5 times just to get the phone to connect and now I've spent 30mins as caller number 16 in the queue. At the bottom of their website there is "Cancel Membership" under the Member Services row. I have filled this in and supposedly my membership will now be cancelled in 30 days automatically. We'll see if that works or not as my next step will be calling my bank to block Fabletics from taking their direct debit going forward.

INKcendiary-MikeB

INKcendiary-MikeB

Rated 1 out of 5 stars

I ordered two swords from The Sword Stall and the whole experience was extremely disappointing. Both swords arrived with footprints on and holes in the outer boxes, which wasn't a great first impression for items sold as luxury collectibles. Even worse, both swords were severely damaged. One had noticeable chunks missing from the hilt that had simply been painted over to disguise the damage, which is completely unacceptable. The other sword had pieces snapped off as well. Initially, customer service was excellent, with replies coming back within an hour. However, as soon as I started asking about replacements, everything changed. One sword wasn't in stock, and they couldn't tell me when it would be available again. For the other, they couldn't even confirm whether a replacement would be free from damage. From that point on, responses became very slow and noticeably abrupt. No goodwill gesture, discount, or alternative solution was offered. Instead, I was repeatedly told they were a small team and that replies would take time, despite their response times only days earlier being excellent. Returning the swords was equally frustrating. The first collection supposedly failed because the courier claimed my property was "closed" despite someone being home all day (I'm also unsure why a residence would have open/closed signs on the door also). When I contacted The Sword Stall, I was simply told to speak to the courier, but I wasn't given any contact details to do so. After more chasing, the items were eventually collected, but I never even received confirmation that they had been returned, despite a follow up email being sent by myself regarding the two swords being marked as delivered to them. Overall, this was a really poor experience from start to finish. When you're spending a significant amount of money on luxury collectibles, you expect quality products and customer service to match. Sadly, neither lived up to that expectation. Due to this experience I have resolved to never use this retailer again.

Mostapha Bihi

Mostapha Bihi

Rated 5 out of 5 stars

Absolut erstklassiger Service! Von der einfachen Online-Buchung bis zur Fahrzeugabholung hat alles reibungslos funktioniert. Das gesamte Team war äußerst freundlich, professionell und jederzeit hilfsbereit. Der Transfer zum Flughafen erfolgte ohne lange Wartezeiten und war hervorragend organisiert. Mein Fahrzeug war während meiner Reise sicher untergebracht und wurde mir bei der Rückkehr in einwandfreiem Zustand übergeben. Besonders hervorheben möchte ich die Zuverlässigkeit und die angenehme Kommunikation – genau so stellt man sich einen professionellen Parkservice vor. Das Preis-Leistungs-Verhältnis ist hervorragend. Ich werde künftig ausschließlich hier buchen und kann Parking Duesseldorf uneingeschränkt weiterempfehlen. Vielen Dank an das gesamte Team für den großartigen Service! Absolutely outstanding service! From the easy online booking process to picking up my car after my trip, everything went perfectly. The entire team was friendly, professional, and incredibly helpful. The airport shuttle was fast, well-organized, and there was virtually no waiting time. My vehicle was kept safe throughout my journey and was returned to me in exactly the same condition as I left it. What impressed me the most was the excellent customer service and reliability. It’s rare to find a company that delivers such a smooth and stress-free experience from start to finish. The value for money is exceptional, and I will definitely use Parking Duesseldorf again for my future trips. Highly recommended to anyone looking for a trustworthy and professional airport parking service. Thank you to the entire team for an excellent experience!