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Recent reviews
Tuan Cao
Order DR495368 Very Disappointing Experience – Defective Treadmill, Endless Runaround, and Poor Customer Service I recently purchased a treadmill from DeerRun, and within less than two weeks of receiving it, I noticed a concerning burning smell after approximately 15–20 minutes of use. This immediately raised safety concerns, so I contacted their customer service department. Unfortunately, what should have been a simple replacement or refund request has turned into an extremely frustrating experience. Their customer service team repeatedly instructed me to locate an “LZ code” on the treadmill. I carefully inspected the entire machine, but there is absolutely nothing labeled “LZ” that I can find. I explained this to them and sent photographs of the treadmill from practically every possible angle, along with my original purchase receipt. I have cooperated with every request, yet I continue to get the runaround. They assured me that my case had been escalated and that the issue would be resolved, but now I am not receiving meaningful responses. My advice to potential customers is to be very careful. Everything may seem fine when you purchase the product, but if something goes wrong, be prepared for a frustrating customer service experience. Thankfully, I have saved every email, conversation, and photograph documenting this entire situation. If DeerRun does not resolve this matter promptly, I will have no choice but to contact my credit card company to dispute the charge and provide all the documentation I have collected. I purchased this treadmill to improve my health, not to spend my time repeatedly contacting customer service over a defective product. I have already offered to return the unit for a full refund or accept a replacement. I don’t believe that is an unreasonable request for a practically brand-new machine. What disappoints me most is the lack of accountability. A company should stand behind its products, especially when a customer reports a potential safety issue. I sincerely hope DeerRun takes this complaint seriously and resolves it. Until then, based on my personal experience, I cannot recommend purchasing from this company. October 21, 2026 Update: DeerRun Has Reached Out and Offered a Resolution I wanted to provide an update to my original review because I believe that when a company makes an effort to correct a problem, they deserve to be acknowledged for it. After seeing my review on Trustpilot, DeerRun reached out to me personally, apologized for the frustrating experience, and explained that the confusion regarding the LZ serial number was due to an internal miscommunication. Apparently, my treadmill is a newer model that no longer uses an LZ serial number, which explains why I couldn’t find it despite spending so much time looking and sending photographs. I genuinely appreciate that they took responsibility for the mistake rather than continuing to give me the runaround. More importantly, they have offered to send me a brand-new replacement treadmill without requiring me to return the defective one. They also offered a $30 gift card as a gesture of goodwill. I want to thank the representative who finally took the time to understand my situation and provide a reasonable solution. That is the kind of customer service I was hoping for from the beginning. I simply purchased a treadmill because I wanted to exercise, improve my health, and enjoy the product I paid for. Although the experience was frustrating, I truly appreciate DeerRun’s willingness to make things right. I have accepted their offer and am now waiting for the replacement to arrive. Once I receive the new treadmill and confirm that everything is working properly, I will gladly update my review again to reflect the final outcome. Thank you to the DeerRun representative who is taking steps to resolve this situation. I hope the replacement works perfectly and that we can put this experience behind us on a positive note.
Rocío
In 2021, I purchased the basic hosting plan at a promotional price of USD 143.52 for four years. In 2026, I renewed my subscription for another four years at the regular price of USD 335.52. I had already been informed that this would be the price I would pay once the initial four-year promotional period ended and that, supposedly, it would be the standard price going forward. A few months later, I checked how much I would have to pay for my next renewal in 2029 and discovered that the price had increased by 57.23% without any prior notice. In other words, instead of paying USD 335.52, I would have to pay USD 527.52 for the same service. This represents an increase of USD 192, which I consider excessive and unjustified, especially since the previous price had been presented as the regular rate I would pay after the promotional period ended. Something similar happened with my domain renewal. In 2021, I paid USD 9.17 at a promotional price. The following year, in 2022, I paid the regular price I already knew I would be charged: USD 14.17. However, the prices continued to increase every year. In 2023, I paid USD 16.17; in 2024, I paid USD 17.17; and in 2025, I paid USD 18.19. As you can see, the price was never kept stable but increased every year without prior notice or justification. Eventually, I transferred my domain to Cloudflare, which does not charge additional fees for domain management, only the cost of the domain itself. This is a useful tip for anyone reading this review who wasn't aware of this option. What a terrible rip-off! This company takes advantage of its customers. I also moved my hosting to a more affordable provider. My website and business are small, so paying such high prices is simply not justified, especially when faced with significant increases without a clear explanation, apparently just because the company needs to cover its AI costs, even though I don't use any of those features. The lack of transparency and constant price increases have made me lose trust in this company. I do not recommend it to anyone looking for affordable hosting and transparent pricing. EDIT: I want to inform everyone that this company demanded my full personal information through this platform under the threat of deleting my review if I refused to provide it. Not only are they scammers, but they also can't tolerate negative reviews and are trying to silence customers who speak out about their experiences. Everything I wrote is true.
Sri Gantini
The oppressive weight of despair settled upon me as a once-peaceful afternoon was shattered by crypaibot's egregious betrayal. The soft hum of my notebooks seemed out of place amidst chaos and financial ruin; it was then that I realized how cruel the world can be when promises made are never fulfilled, like those eight billion dollars promised to combat soaring fuel costs. It wasn't until this treachery came full circle that crypaibot took every last cent from me before freezing my withdrawals without so much as a second thought; a heinous crime worthy of utter disdain and abomination in the truest sense I am consumed by an intense rage, a feeling which could only be intensified further by the cacophony outside - clack-cluck, over again. My neighbor's old tractor provides no respite from this madness, as my focus continues to unravel like fraying thread 'Tis with considerable reluctance that it is noted a close friend finally intervened on my behalf and encouraged me explore ''Garantia Solutions'' I am still struggling between gratitude for their help in resolving the issue at hand an exhaustion brought about by the arduous process of recovering from this calamity.
Molly Coyle
I booked a room at Holiday Lodge in Appleton WI for 5 days via a Priceline Express deal using every penny I had to my name because I currently have no home.When I arrived at the hotel, I was told I had to pay a $150 deposit. I did not have any money left after paying for the room. Both Priceline and the Hotel REFUSE to refund my money and won't let me stay without the deposit. They have all of the money I had toy name and I am sleeping outside. Every person I tell about this absolutely cannot believe how rotten both of these thieving companies are! I hope they're all warm. I'm certainly not. Priceline and Holiday Lodge are both horrible businesses. Stay FAR away!!!
Marlyn Gaines
When you order a product and once it's received and you find the product is not what you expected, you simply ask for a refund unless the website states "All sales final" that's not the case. After requesting a return shipping label I was told by the customer support team that they understand my frustrations and will gladly provide me with a partial refund of $3.00. $3.00, that's unacceptable!! I'm insulted by the offer! People out here reading these reviews, beware of scams like this! They want you to purchase but obviously don't believed in their own product or there wouldn't have been any issue providing me a return shipping label and a full refund.
Christopher Sporich
I have used GetYourGuide multiple times in the past with no issues however this last experience has really disappointed me and motivated me to write this review and never book with them again. I had booked a quad tour in Tenerife and due to a misunderstanding of the license requirements, my party was denied participation. Because of that GetYourGuide showed an extreme lack of empathy and compassion in their response, and believe that they should keep the entire cost of the tour (almost $1,000!). The customer service is appalling, do not expect to get any sympathy or support from this company if they feel even an inkling that you made an error. Beware!
John Elwell
I've had very good luck with the surveys on this particular app. When I did my first payout it let me know it might take up to 24 hours. At 26 hours I still have not received my payout and I contacted customer support. Within 5 minutes of my contact I got a reply. In that reply they gave me the tools necessary to get my payout that I received within another 5 minutes. Overall I'm extremely satisfied with this particular app. Not only do they actually pay you but they will do the extra steps to make sure you get paid.
Nataliia Nesvit
A week after placing my order—since it still hadn’t been shipped—I contacted customer support to cancel it. They immediately dispatched the order just to avoid having to process a cancellation. The quality of their customer service and shipping process is absolutely appalling. Oh, and on top of that, the customer has to pay for returns. So, in effect, I’ve spent two weeks without the product and without my money, and on top of that, I’m expected to pay 11 euros to return it. I wouldn’t recommend this to anyone
Dr. Lorraine Watson
There are so many aspects of effective client communication. It is becoming and more complexed and more time consuming, but thanks to Dear Doc it is simplified and stress free. The website AI chat box is now a vital tool, providing clients with responsive interaction and thereby improving client retention. Moreover, the technical support team is excellent. I’ve had nothing but positive interaction with them, especially Fernanda. I highly recommend this service. Thank you Dear Doc.
Tim Fredericks
Did the trail. Didn’t like it. I canceled the trail. No confirmation. Next it charges after the trail. No confirmation/emails of joining after trial or charges and extra charges outside the monthly fees. Tried to communicate by email with no response. The one email of communication I got to see ‘how I was going’ I replied what happened and all I got was oh no and I’ll pass it onto the ‘accounts team’ with no communication after that. It’s not Customer focus.
Tom NA
It took forever to do the bookings. The website did not make any sense and I called several people to help me out some of the people did not listen to what I was saying and were not helpful. I had to hang up and call back hoping I could get an agent that would listen to me. It was a very complicated process to get the bookings completed.
Silvia Lolesio
