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Recent reviews
Katie P
Absolutely horrific experience – I would never use RAC again My experience with RAC was genuinely horrific, and I feel strongly that people need to know what happened before trusting this company to come and help them when they are vulnerable. I broke down at Stansted Long Stay at around 9.30pm and was eventually home almost 20 hours later. During that time I was left stranded for hours, initially without adequate access to food, water or toilet facilities, while the promised recovery times repeatedly changed. I repeatedly told RAC that I felt unsafe and that I was being watched. I was vulnerable, exhausted and unwell, and RAC had been told that I needed priority recovery because of my ill health. Despite this, I did not feel that RAC treated my safety or medical vulnerability as the priority it should have been. But what happened when I was eventually put into a recovery vehicle was even more disturbing. The recovery driver told me that the area was his hometown and tried to persuade me to go to his house instead of taking me home, suggesting I wait there and have coffee. He made inappropriate comments about my appearance and smell, invited me to McDonald's, and was swearing with a friend. I was extremely uncomfortable and frightened by the situation. I actually contacted RAC from inside the recovery vehicle because I was uncomfortable with what was happening. Think about that for a moment: I was a woman who had been stranded alone for hours, had repeatedly told RAC that I felt unsafe, was vulnerable and in need of priority recovery due to ill health, and the person RAC sent to recover me was then trying to get me to go to his private home instead. I genuinely felt that I could have been safer without RAC's involvement than I was with it. The situation was so distressing that I ultimately had to take steps myself to try to get somewhere I felt safe. I was eventually left at a service station and had to arrange the final part of my journey myself. RAC also incorrectly recorded/told me that my recovery had been completed when it had not. By the time I eventually got home, I was extremely unwell. The physical and emotional impact of the whole experience continued afterwards. I lost 16 hours of work and my confidence travelling alone was seriously affected. I made a detailed formal complaint to RAC explaining exactly what had happened. Their response? £100 goodwill compensation. I do not consider £100 remotely proportionate to what happened to me. I tried to take the matter further through the Financial Ombudsman, only to be told that they could not deal with my complaint because of the type of insurance/roadside-assistance product involved. So despite what I experienced, I have effectively been left without an independent route to have the substance of my complaint properly investigated. This was not simply a case of a breakdown taking too long to recover. I was a vulnerable woman stranded for almost 20 hours, repeatedly telling RAC that I felt unsafe, and then experienced deeply inappropriate behaviour from the person sent to recover me. RAC failed me when I needed them most. I would never use RAC again, and I would strongly urge anyone considering their breakdown cover to think very carefully about whether this is the company they would want responsible for them if they were stranded and vulnerable.
Alex Kurath
We have been with Simpro for more than 10 years and currently pay in excess of $250 per user licence per month. Unfortunately, the customer support we have received has consistently fallen short of what we would expect at that cost. Our current issue involves forms and proposal formatting, affecting our ability to provide professionally presented proposals to clients. We first reported it to customer support on 15 July 2026. It was escalated to Vishal on 24 July, who acknowledged the problem. We followed up on 2 September and again on 4 September, providing an example of the faults appearing in our forms. On 7 September, we were advised that a fix was awaiting quality assurance approval. We emailed again on 21 September requesting a timeframe. As of 7 October, we have received no response to that request, and the issue remains unresolved almost three months after it was first reported. Unfortunately, this reflects our broader experience of Simpro’s support. When seeking assistance, we have repeatedly been directed to external affiliates offering paid training, generally involving a half-day booking. We have found direct assistance from Simpro limited, including with form customisation, and have struggled to obtain practical help to resolve the problems we raise. At $250 per user per month, we expect more than access to the platform. In our experience, requests for practical assistance have too often resulted in referrals for additional paid training rather than meaningful support from Simpro itself. While this issue remains unresolved, we have received two sales calls promoting payment-system add-ons and have now been advised of a 15% increase in our monthly subscription fee. Receiving sales calls and notification of a substantial price increase while an acknowledged fault continues to affect our client delivery has been particularly frustrating. After more than a decade as a customer, we expect timely responses, practical assistance and follow-through. Based on our experience, Simpro’s customer service has repeatedly failed to meet those expectations.
Gleber Moura
I ordered two Dell monitors on September 20. What should have been a simple purchase turned into more than two weeks of delays, phone calls, emails, case escalations, and repeated requests for me to wait another 24–48 hours. My 34-inch monitor was shipped but never delivered. After several days of investigation, Dell eventually confirmed in writing that the package had been lost in transit. I was then told that a replacement would be expedited, and I was later told by phone that, if the monitor was in stock, Dell would overnight the replacement at no cost. Instead of receiving the replacement, I continued waiting while the exchange went through additional internal approval steps. At the same time, my second 27-inch monitor was repeatedly delayed. I even had to intervene after Dell Customer Care mistakenly started the process of cancelling that monitor when I had specifically wanted to keep it. After all of this, I was again asked to wait another 24–48 hours for Dell to resolve the situation. I finally cancelled both orders. The most frustrating part wasn’t simply that a carrier lost a package. Shipping problems happen. The problem was Dell’s inability to take ownership of the situation and quickly provide a replacement or another concrete solution after the shipment had clearly failed. I spent far too much time calling, emailing, checking order statuses, accepting revised delivery dates, and waiting for internal departments to communicate with each other. I expected considerably better order fulfillment and customer service from Dell. This experience has made me very reluctant to purchase directly from Dell again
Jared Dempsey
This is my second review with these guys. I was initially happy about how easy it was to put my song in a playlist. However, my Folk song, which is clearly not a country song was put in a Country playlist. I have spoken now to at least 3 people the last couple weeks asking them to put it in a folk playlist. They all say they will and they have “Told their team to prioritize my song”. Yet, it’s still in the wrong playlist. I am sure it only takes seconds to add a song to a playlist so they are lying to me. Next, they are trying to upsell me into their premium products through sales pitches! But, they haven’t even been able to show me that they tell the truth, or that they care enough to put my song into the right playlist. They did give my a refund after my first review. The problem with that is… I never asked for one. I simply asked for my song to be put in a folk playlist. It appears as soon as I took down my review (thinking they would put my song in the right playlist) they ignored me. Then, tried to upsell me. To me they don’t really care about my song, and they want more from me without proving they can be trusted. It’s been a disapointing and frustrating experience. I am happy to see other positive reviews. So, this is just my experience. But, at least they should put my song into the right genre, tell the truth, and before upselling me to a premium offer SHOW ME they can do what they promise. That is pretty basic common sense to me.
Madison Alpern
After being frustrated and scared by our IRS issue and let down by so many people, finding Al Frias at Five Star was truly a breath of fresh air. I’ll be honest, I had my doubts about Five Star, but Al completely proved me wrong. He was incredibly helpful, responsive, and genuinely committed to helping us resolve a complicated tax issue with the IRS. He followed up with us regularly, stayed on top of our case, got us the answers we needed and most importantly, he along with Edward Korducki got the problem solved. We are incredibly grateful for Al and Edward's expertise, patience, and persistence. After what had been such a stressful and disappointing experience over the last 3 years, having someone finally step up and get results meant so much. Not only did we get our debt wiped clean but we got a refund as we had paid too much. That's the true cherry on top! I cannot recommend Al Frias and Five Star highly enough. If you’re dealing with a tax issue and feeling frustrated or unsure who to trust, call Al. I’m so relieved we did!
Pedro Gazmey
⭐⭐⭐⭐⭐ I’ve had a great experience with FYTOO. The glasses are excellent quality, comfortable, and I’ve been very happy with them. Unfortunately, my pair recently broke, but their customer service has been very helpful and they are honoring the warranty without giving me a hard time. Things can happen with any product, but what really makes the difference is how a company responds when there’s a problem. FYTOO has handled my warranty claim professionally and made the process easy. I truly appreciate the great service and would definitely purchase from them again. Highly recommended!
keith reynolds
The tour was well paced and "hidden gems" was an understatement. Charlie, our guide, was knowledgable and full of fun. We started off as a small tour group and finished up as new friends. Loved all the attractions and Charlie proved to be bear hunter in chief as we spotted no less than six including a nonchalent mother who sidled right up to the bus. Also, just to say, my wife was just a little unsteady on the less smooth terrain and Charlie was right there to encourage and lend a helping hand. Would thoroughly recommend 'Radventures'.
Armaan Ali
Exceptional service. I was struggling to find a firearm expert and I went to one company they initially accepted and let me down. I then heard about limitless legal experts which I approached and even the director had a chat with me. I then got my report needed for a crown matter within time frame needed, and then after that they have delivered timely all criminal reports such as psychological reports and etc. Reports are amazing and recommend to every solicitor out there.
Joseph Larson
James has excellently organized material and is extremely responsive if ever you have questions. I utilized Master Organic Chemistry while taking o-chem and studying for the MCAT and having this resource as a place to look things up was invaluable (especially when I was struggling to understand something and needed to dig deeper). I used several other resources as well but Master Organic Chemistry was undoubtedly the best and was more than worth the moderate fee.
Turan Keskin
Excellent experience with Watch Aces! I purchased a watch from them and couldn’t be happier with the entire process. Their customer service was outstanding—very professional, responsive, and helpful from start to finish. The service was smooth and the whole experience exceeded my expectations. I highly recommend Watch Aces to anyone looking for great watches and exceptional customer service. I’ll definitely be doing business with them again!
Judy Peterson
I started giving my English Bulldog CBD because he is noise and sudden movement reactive. He reacts by biting. Putting a dog down because of this is not on my bingo card. He was on Prozac. It helped, but after beginning CBD, we weaned him off the Prozac, he now only gets CBD and there have been no bites since. Now, CBD is way more expensive than $4 of Prozac. That said, I feel CBD is doing more for him and he isn't as jumpy as what he was.
Tom Reynolds
I started a Ltd company solo business and needed an accountant (for the first time) in 2026. Novabook were exactly what I needed! Dan Hull has been absolutely brilliant to work with, as has the wider Novabook team throughout onboarding and the initial months. The platform itself is very intuitive and easy to work with. Wouldn't hesitate to recommend to other startups in the same situation as myself. Thanks for the support!
Ellen Lester
We had a great experience with Greeking.me from the very first phone call to the end of our amazing trip. In our initial discussion, we shared some things we wanted and heard great ideas of things we hadn’t known about. Putting it all together, it became an exciting, unique travel plan. Everything was well planned and went very smoothly. All the guides, drivers , hotels etc, were great.
Giuseppe Licata
Scam. They stole my money and disappear. The worst part is they keep lying saying I should wait and I'll get the license "soon". It's been 2 months since I paid 125Eur for a license and I received Nothing. They're total scammers, but it's probably just one pathetic guy replying to support messages saying "please wait" forever while stealing money from people.
Erik Golubev
