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Recent reviews
Mr. Googler
Brand-new laptop lost after being handed in for repair – extremely disappointing management and customer service I am sharing my experience with iCrack Chiswick because I want other customers to understand what I have been dealing with before trusting this company with an expensive electronic device. I handed over my brand-new HP EliteBook 840 G10, with 1TB storage, to iCrack Chiswick for a BitLocker issue. This was a high-configuration laptop intended as a gift for my cousin. I had taken care of it because it was brand new, and the staff member who dealt with me, that I did not want the laptop opened or its screws removed, as I did not want any scratches or damage. I also handed over the original HP protective sleeve so the laptop could be kept safe. After I was away for around three weeks, I was informed that the shop had been robbed/broken into and that my laptop had been lost or stolen during the incident. I understand that a robbery is an unexpected event, but I believe a company should have a clear process for dealing with a customer’s property when something like this happens. What followed has been the most disappointing part of my experience. Since finding out what happened, I have repeatedly contacted the company by phone, email and WhatsApp, I have kept my WhatsApp history and other communications, and I have visited the shop multiple times to try to resolve the issue in person. I have explained the situation again and again, waited for promised updates, and been given dates that have passed without a satisfactory resolution. This has not been a case of me contacting the company once and expecting an immediate answer. I have given them opportunities to resolve it and have tried to be patient. Yet I have spent an unreasonable amount of time chasing updates about a laptop that I handed over in good faith for repair. I want to make one thing clear, my complaint is mainly about the iCrack Owners/management’s handling of this matter, not about blaming the shop staff personally, Ankush has discussed possible solutions with me and has explained that he has been communicating with the relevant team to get the issue resolved. From what I have been told during my visits, the staff have been trying to obtain a decision, but a clear resolution has not followed. As a customer, I should not have to keep visiting the shop and contacting different people because the management cannot provide a timely decision. At one point, an HP EliteBook 830 G11 with 512GB storage was discussed as a replacement. The listing was on eBay for 512gb instead of 1tb and I was not comfortable accepting it because it appeared to have been previously used with scratches or opened and they told me they will replace the ssd from 512 to 1tb by opening the laptop and upgrade it. I had handed over a brand-new HP EliteBook 840 G10 with 1TB storage, so I requested them to consider that offer a suitable like-for-like replacement. I had also specifically explained from the beginning that I did not want my laptop opened or used because my laptop was brand new. I also offered a £1,000 cash settlement as a practical alternative to help bring this matter to an end. Despite the time and effort I have put into finding a solution, the issue remained unresolved. The stress, anxiety and frustration this situation has caused me have been considerable. It is not just about the financial value of the laptop. It is the uncertainty, the repeated chasing, the wasted time and the feeling that I am being left to deal with a problem that I did not cause. I genuinely hope nobody else has to go through the same experience. My advice is to think carefully before leaving an expensive laptop or phone with a private repair company. After this experience, I would personally prefer to contact the manufacturer’s official service centre or an authorised service provider, even if the price is slightly higher. If you own a Samsung phone, an Apple device or an expensive laptop, check the manufacturer’s official repair options and ask what happens if a device is lost or damaged while in their care. Do not assume that any provider will automatically compensate you, check the terms before handing over your device. I am not saying that every independent repair company operates this way. I am sharing what has happened to me at iCrack Chiswick, and my experience has seriously affected my confidence in the company. Customers trust repair businesses with expensive personal property, and they deserve clear communication, responsible management and a proper resolution when things go wrong. I hope the management finally takes ownership of this issue and I cannot recommend iCrack Chiswick based on my experience.
Reema Shahin
Virgin Media is, without a doubt, the worst broadband provider I have ever used in my entire life, across all the countries I have lived in (and I have lived in many). If I could give zero stars, I genuinely would. I would not recommend this company even to my worst enemy. The contracts are absolutely ridiculous. You are locked into lengthy contracts, and if your circumstances change, you are essentially trapped. I told them I was moving abroad, literally overseas, and they still wanted to charge me an astronomical cancellation fee- an amount comparable to someone's monthly rent!! It is genuinely absurd that leaving a broadband contract can cost more than simply continuing to pay for a service you can no longer use because you no longer live in the CONTINENT. The customer service is just as bad, if not worse. You can wait hours trying to get help, only to speak to someone who gives you no useful answers whatsoever. Every time I contact them, I seem to receive completely contradictory information. One representative tells me I will not be charged for the next two months, while another tells me I will be charged double the following month. How is anyone supposed to trust a company that cannot even provide consistent information about its own billing? I have spent so much time trying to resolve these issues, and I am still left confused, frustrated and completely stuck. The customer service experience is genuinely exhausting. Instead of helping you find a solution, they leave you going around in circles, repeating yourself to different people and getting nowhere. I am not an angry person, but the sheer frustration this company has caused me is unbelievable. And to make matters worse, the actual Wi-Fi is terrible too. You would think that, at the very least, the service itself would justify the hassle, but it absolutely does not. Honestly, this has been the worst customer experience of my life. Between the awful broadband, inflexible contracts, excessive cancellation fees, hours wasted waiting for customer service and completely contradictory information, I cannot think of a single reason to recommend Virgin Media. **My advice to anyone considering Virgin Media: please look elsewhere.** Do yourself a favour and choose another provider. Once you are locked into a contract, trying to get out feels like an absolute nightmare. I regret ever signing up with them.
Patty La Giglia
⭐ 1 Star – Beautiful Luggage, Absolutely Terrible Customer Service and Warranty Support I can honestly say that my experience with Noble Travel has been one of the most frustrating and disappointing customer service experiences I have ever encountered. Since June, I have been trying to obtain warranty replacements for damaged wheels on two separate suitcases. I have submitted multiple warranty claims online, gone back and forth with customer service, and even managed to speak with someone who assured me they would assist. Unfortunately, that was the last I heard from them. No follow-up, no resolution, and certainly no replacement wheels. Let’s be clear: Noble Travel makes beautiful luggage. Their products are stylish, fun, and look fantastic rolling through an airport. However, heaven forbid something actually goes wrong and you need to use their so-called lifetime warranty. At that point, you might as well not exist as a customer. I invested in their luggage collection, purchasing all three suitcase sizes because I believed in the product and the promise of a lifetime warranty. I travel frequently for work, and having two suitcases with damaged wheels has become more than just an inconvenience. It is now interfering with my ability to travel comfortably and efficiently. What makes this experience particularly frustrating is that I am not asking for new luggage, a refund, or anything unreasonable. I simply want replacement wheels for products that are supposedly covered under a lifetime warranty. After months of unanswered requests, broken promises, and absolutely no meaningful customer support, I have lost all confidence in this company. A lifetime warranty means absolutely nothing if the company refuses to honor it or respond to its customers. My advice to anyone considering Noble Travel: Don’t be fooled by the beautiful luggage and the lifetime warranty promise. A company should be judged not only by how attractive its products are, but by how it treats customers when something goes wrong. I am STILL waiting for replacement wheels, months after my initial request. At this point, I am beyond disappointed. Beautiful luggage means very little when the customer service behind it is practically nonexistent.
Elizabeth Bader
There are a few things that have stood out to me that make this company exceptional. First, is customer service. I had several questions before signing up for a subscription, and I prefer speaking to an individual. It was very easy to connect with a representative and get the answers I needed. My parents have also since subscribed and when they had a small issue, a customer service representative reached out to them very quickly and resolved their concern. Second, is the quality of meat. We eat primarily chicken and beef, so I have tried several products in those categories. The beef is always tender and flavorful. We also really love the marinated chicken breasts. Everything is trimmed and cut well and cooks up beautifully and tastes great. Third, I love that this company supports American ranchers. Because of this, I can feel confident in the quality of the meat I am serving my family and know we are helping to support fellow Americans. Fourth, it has been extremely easy to change and customize our subscription. There have been times we have needed to delay, move up, or change the quantities of our order. The processes is very easy and I also love that I get a text alerting me to an upcoming order so I can make those changes before anything is finalized and shipped. I highly recommend Good Ranchers and plan to continue my subscription indefinitely.
ASKA Contracting
Booking the "Golden Sands" yacht through AnchorsBook for my 30th birthday in Dubai was pure perfection. The 85-foot luxury vessel, attentive crew, and sunset views of the Burj Al Arab were just the beginning. What truly impressed me, and my guests, was their flexibility and customer-first attitude. When I needed last-minute changes to the catering package (two gluten-free, one vegan, one pescatarian), they not only accommodated them seamlessly but also offered a same-day refund for the unused portions. The process was incredibly quick and transparent, a detailed invoice breakdown via email, followed by a prompt credit card refund within hours. No hassle, no follow-up calls required. This level of service is rare in high-demand markets like Dubai's luxury yacht rentals. It is actually what made me want to write this review for them since I have gotten burned by other companies in the past. The party itself was unforgettable: a lively dance floor under the stars, intimate upper-deck seating, and a customized menu that earned rave reviews (gluten-free pasta stations, vegan canapés, fresh seafood skewers). Even the smallest details were handled with care, custom balloons, a surprise birthday cake, and professional photos delivered within a week.
Clément Radde
I ordered shower shelves for €55 from Andersson Stockholm, expecting premium, metallic-looking products based on their website photos. Instead, I received cheap, poorly finished, 3D-printed-looking plastic shelves. Absolutely nothing like what was advertised! When I complained, they offered partial refunds of 20%, then 35%, then 45%. To get a full refund, they expect me to ship the products back to CHINA at my own expense! A website presenting itself as "Andersson Stockholm", selling misleading products and then making returns prohibitively expensive. This feels like a deliberate trap for customers. My advice: STAY AWAY from this website. I deeply regret ordering from them.
Brad Southwick
I would not recommend Fluz for business expenses. My bank statements show only “Fluz” for the debits, without identifying the actual merchants. I repeatedly asked customer support about this and never got an answer. Now my company bank account has a number of Fluz debits that my bookkeeping system can’t categorize, so I can’t reconcile them automatically and have to spend time sorting them out manually. This limitation wasn’t clearly disclosed to me before I started using Fluz. For my company, Fluz has been unusable as a business expense card. The support has been poor, and my questions went unanswered.
Bonita Lucinda
I had a great experience working with LiberNova Publishers on my book. They helped me with editing, formatting, cover design, and publishing, and I'm really happy with how everything turned out. The team was professional, helpful, and easy to communicate with throughout the process. They guided me to each step and made things much easier than I expected. I'd definitely recommend LiberNova to anyone looking to publish their book. They're a great team to work with, and I appreciate all their effort in bringing my book to life.
Tipper
A disgusting company that bow to the business when challenged-Don’t charge back a purchase and then change your mind was pressured by the business-terrible Flix Bus in this instance. Well if you want Flix Bus to have the money so much ,you can pay them as you won’t be getting a penny out of me and if your not happy you can take the matter to a real judge in a UK Court!!
Tisnajia
This product is not very effective at killing and preventing roaches. The problem has calmed a little, but it is still a problem. Still seeing bugs. Their IGR doesn't work at all. They are still reproducing. They have a bug-free and money back guarantee that is not upheld. I would not recommend this product. Over-the-counter sprays are about the same as this product.
Rosemary French
Good advice in the Smithbrook Kilns shop followed by quick estimate and efficient installation within a couple of weeks. Even saved me money telling me I did not need new underlay which was a bonus. Loved that this was a local family business. Only comment is that there is too much choice in the shop! Thank goodness the woman in the shop was able to guide me!
Kim Gibbens
Since having joined utility warehouse we have had money back from Scottish power and eon gas from what was owed to us We have changed SIM cards over sky and are having our broadband service changed next week so everything is looking good could not be more happier especially with the payment card we now have everything is perfect
Corey Dorrance
Kyron is the guy I call who has all the answers, small or large for per upcoming visit to Ireland/Scotland. He's always courteous, kind, cheerful & pig, so very patient! Kyron & DreamTrips was the company that finally found for me our private group trip with all the stops & at our budget. We're very excited for the trip!
One Man Band
