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Recent reviews
Mark Spendley
Worst customer service in the business. Absolutely no follow-up, no customer service phone number, and no way to speak with a real person. Everything is handled through email, with what appears to be AI-generated responses that accomplish absolutely nothing. I actually contacted one of their retail stores and received better customer service from the young lady who answered the phone than I have from anyone in their entire customer service department. She referred me to a Caleb at the warehouse and he followed up with an email then nothing. Took over a week to get a credit established and now we can't use it to fill the original order. Received one complete outfit and only the pants to the second. Retun website shows product available but when you reorder it shows out of stock. Then you only get a credit to repurchase and it is less than what you originally spent in the first place... Makes Zero sense and very frustrating to say the least. I will never purchase another product from this company. Based on other customer reviews, I am clearly not alone in my frustration. If Paige Mycoskie is truly the Owner/ CEO she needs to get personally involved and take a serious look at how her company handles customer service. If they don't make some significant changes quickly, I question how long they can continue operating this way. The most disappointing part is that they actually make a nice, comfortable product that my wife really likes. Unfortunately, their complete lack of customer service has ruined the experience. We will never be back. A great product means very little when a company doesn't take care of its customers. Extremely disappointing.
kate blood
Had disappointing experience trying to sign up for service. One person took my info and then c o emitted to calling me back at specific time which they did not do; when I tried again to sign up a staff person took my info and then said they had to pass me to another person to finish the process - after being transferred the call got dropped . I waited for the staff to call me back as they had my phone number and I didn’t have theirs - they didn’t call back. Finally rather than go through the process for a third time I went to a consumer cellular store and got signed up with a very pleasant and helpful staff who also gave me her card and said that she’d always call back if she committed to it which I appreciated.
Heidi Fite
Betterhelp operates their subscription service in a scammy way. I signed up thinking I would get a list of therapists that I could review and see who was a good match for me, select a therapist, and then set an appt at my convenience. Instead, I signed up, they assigned me a therapist without letting me review any or choose between any, and immediately started charging me weekly for the service before I ever set an appt. When I asked for a refund for weeks that I had not used/visited a therapist, they ignored my request. Fortunately, they cancelled when I asked, but not before WEEKS of charging me for a service I did not use.
James
If your in Australia I would avoid ordering from this company. They have an Australian looking website but sent from Spain. Shipping times are very bad you’ll be waiting months if it comes at all. Customer service is appalling. Had to send several emails before getting a response and all that they said was contact my local post office! As I still don’t have my item and lack of communication I’m considering reporting the transaction as fradulant to my credit card company. which you can do if dont receive your order.
Ronald Sansone
We have a 2016 Honda crv. The touch screen is disabled. We are not able to manually set the FM station on the car so we had to pick a random to match your device. Your product is awesome except for two hiccups so far. Occasionally when the radio station is found, that station plays, and it’s really loud. Another blob was a caller on the other end said they couldn’t hear us. For the most part it’s great, I’ll try a different station frequency. Stay tuned!!!
Moisés Arias
Creona is a truly bad application; its features are of very poor quality, and it’s quite expensive for what it actually offers. Also, be careful with automatic subscription renewals—do not use your credit card on their website, as it becomes very difficult to cancel the subscription later. If you want to do anything involving AI, I absolutely do not recommend this app; look for something else instead. Honestly, never subscribe to Creona.
Trev Brown
I've used Mr Tyre twice now and have been so impressed with the customer service the team provide. All prices are are very competitive and are given upfront before work is commenced. They keep you updated during the works undertaken and let you know if the find anything of concern. Will definitely use again and highly recommended. Thanks Paul and the team.
kellan ness
When I first came to Vita Bella my test levels 240 so I was pretty much a 90 year-old castrated old man… and I’m only 34 years old. After I spoke to my doctor, they gave me the perfect protocol I’ve been on that for the last seven months, my wife is happy. My kids are happy. I’m happy ! I feel like I’m 22 again thank you to philly and team.
Akintola Naimot Olabisi
I just got this for TikTok 9and DStv streaming and it is the best decision I ever make. I hope the proxy stays clean for long so I can renew it till the end of the year The support agent was great and showed me how to use the proxy There IPV6 proxy seems affordable so I will try that next.
