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Recent reviews
lovepreet singh
3 Months Wasted, No Working CRM, No Refund — Is This Bitrix24's Standard of Professionalism? Extremely disappointing and unprofessional experience with Bitrix24 and its authorized implementation partner, Fetreione Con. Private Limited. Our company, Mavericks Education, paid ₹77,845 in July 2026 for a CRM subscription and implementation. We were promised customization, automation, testing, training, and deployment. What did we actually receive? Nearly three months of meetings, repeated explanations, endless follow-ups, and a CRM that was never successfully delivered for our daily business operations. Our paid subscription expired, but the implementation was still unresolved. The most embarrassing part is that the developer's own report dated 24 September clearly stated that implementation was still in progress and identified major automation limitations. And after all this, the implementation partner's response was that the payment was non-refundable. Seriously? If a customer pays for a working solution and you fail to deliver it, hiding behind a non-refundable clause is not what professional service looks like. We did not purchase three months of excuses. We paid for a CRM that our business could actually use. What makes this even worse is Bitrix24 Management's response — or rather, the lack of one. Despite formally escalating the issue, we have not received a meaningful response to our latest complaint. What is the value of being an "authorized partner" if Bitrix24 cannot ensure accountability when a customer faces an unresolved implementation failure? A professional company should know the difference between configuring software and successfully delivering what was promised. If your authorized partner cannot fulfill the agreed requirements, the customer should not be left paying for the consequences without a proper resolution. Selling software is easy. Taking responsibility when something goes wrong is what separates a trustworthy company from an unreliable service experience. Bitrix24 and Fetreione have given us serious reasons to question their professionalism, accountability, and customer support. For any business considering Bitrix24, my advice is simple: Do not rely on sales promises alone. Get every implementation requirement, delivery milestone, testing condition, and refund provision clearly agreed in writing before paying. We are still seeking a refund and a fair resolution. One star is more than this experience deserves.
caroline hussey
Placed order for washing machine delivery late,men rude speaking in own language and refused to do anything that I thought I was getting saying drop off only also on recycling old machine they made up a excuse it was leaking I tried to resolve this with c /s who told me to send proof there were no leaks I did this ( more inconvenience)they refused to wait and left it on my garage floor when telling customer service what happened when I ordered they told me I was lying and I was reduced to tears with no working washing machine I paid 19 99 for membership for the free delivery,installation and recycling taking away packing which was on my order form before payment but after I payed it this had been removed from the receipt After I got in touch with complaints department they did send someone to install and recycle but has refused to give me a goodwill gesture which I was mentioned in reply back and I was led to believe that it would be looked into I never heard anything for four weeks so I got in touch with complaint team only to be told was a system problem and assumed it would be acceptable for the customer is just another excuse with no care for the customer As I am a pensioner and not in good health this experience has not helped and this was my first order I should not have been prompted and misled to pay a membership fee which they say you get products at a reduced price working it out it the reduced price was equivalent to delivery fee it is a con so you buy more from them this company don’t acknowledge when they do wrong and what impact it has on the customer they have no respect at all they had 7 days before the machine was delivered to tell me of the system problem so please do not use them also cannot believe some of these reviews surly it’s not just me that has have issues
J J
I try to buy from local stores and wanted to buy an einhell tyre inflator £47 which comes with a free battery & charger, tried to do it on line to collect at local store but wouldn't show the free battery and charger. Decided to go to the Sheldon store today, pleasant guy opened up, I went to have a look for item nothing on the shelf, went to the till where the guy just kept serving people who had just walked in the door from the opposite side to where I was. Decided enough is enough with Halfords I'll use Amazon instead. I had issues with this store previously, bought an ebike in March all ok, I'd ridden 1000 miles by October took it in for a service and new cassette and chain all ok. I'd bought a 3 year service plan so took my bike in the following October and was told it wasn't due until March, I went back in March after a nightmare getting it booked in the guy was looking at it and talking to another customer at the same time said there's nothing wrong with it so I'm not doing anything and walked off. Bike was due for service again this year in March tried booking it in and was such a pain I gave up and went to an independent shop up the road instead, so for a 3year plan I had one service talk about ripping people off as I said enough is enough, I've got my car booked in on Saturday at a Halfords auto centre for 4 tyres and tracking nearly £1000 that'll be getting cancelled as soon as I finish this
MRS MAGDALENA SKARBEK
Dear Customer Service, I am writing to express my disappointment with the bouquet I ordered online for my mother’s birthday. Unfortunately, the bouquet delivered was completely different from the one advertised on your website. The flowers, arrangement and overall appearance did not resemble the photograph shown at the time of purchase. I understand that flowers may vary slightly depending on availability, but the bouquet I received was nowhere near what was advertised. I ordered this as a special birthday gift for my mother, so I was extremely disappointed and embarrassed by the result. I paid for a bouquet based on the photograph and expected a similar arrangement and standard of quality. What was delivered did not meet my expectations or match the product advertised. I would therefore like to request an appropriate refund or compensation for this disappointing service.
Doug Barnes
Partner surveys ... ugh What a waste of time. Very Different to Surveybods own surveys You've no idea of how long partner surveys will take, or how much (if anything) you'll get paid when they're completed. Most are from survey companies I'd given up on as poor payers, companies offering overlong surveys and with awful support teams, as they are now being offered this way seems likely may other survey takers have had similar experiences and stops doing them. This is NOT a critique of Surveybods who are very good, just the partner surveys they are offering
Lana G
I’ve purchased many pairs of shoes at Paul Green since 2023. Every single parcel comes to Canada from Germany within just a few days. I get regular shipping updates and delivery time. There is a duty fee, but the footwear is great quality and comfy right out of the box, so for me, it's worth it. I’m a customer forever. In my experience, your service is second to none. Thank you again!
Naly
Broken down and called them but they wouldn’t do anything as I’m fully covered.!! It’s joke.!! That’s what they can do it’s only take a payment nothing else they could do so I had to call someone to sale my car straight away and lose a lot money because I couldn’t leave my car over there.!! I’m telling everyone to not do anything with this company because you will regret 😔
Jonathan Spires
Go compare have set me up with an extortionate policy, £2784. Yet when I go on confused.com it’s a very big difference. £1367 I have been paying 247 a month after finding the “cheapest” policy on gocompare!!!!! Strongly advise avoiding go compare as they are fishing money out of their customers left right and centre…
Anna Atkinson
The items ordered were of a very good quality and met my expectations. What you saw in the picture is what you got. Everything arrived on or before the expected date. The tracking of the items was constantly updated step by step from order to delivery. I will be using this company again a great experience.
Daz Hollins
The company, the service and the staff here at credit Genius are above approach. Amazing experience all round. Fast online application with a rare but reassuring call the next Morning by a member of the team to confirm. Fast polite and professional! All round 5 stars 🌟 very happy customer 😀
