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Recent reviews
Robin Wahl
Over the past (40) years I've lived all over the country and dealt with numerous banks, large and small. I have never before experienced the incompetence, lack of customer service, rudeness and deliberate misinformation as I've repeatedly encountered at First Horizon Bank, Berclair Branch. Escalation of any issues at the Branch level is impossible, because the Branch Manager is the worst offender. I've also tried to escalate these complaints to FHB Customer Solutions Group; left several voice messages, but received no response. If you're looking for a bank with competent employees, who understand what real service means, and treat you like a valued customer, this is NOT the bank for you. I strongly recommend you look elsewhere. Two personal experiences. ANNUITY An employee identified as an "annuities expert" tried to sell me an annuity that I didn't even qualify for. When I asked questions about the ROI for the 3-year annuity, they didn't know how to calculate ROI, I'm not sure they knew what ROI means. In a very demeaning tone, they replied that I didn't understand, I was just confused, they would draw me a picture. I replied that I didn't need a picture just answers. I later found out that my financial info had been sent to an annuity servicing company, without my knowledge or permission. INTEREST RATES To maintain interest rates on my money market account, I had to call the branch at predefined intervals (30/60/90 days), and request the rate be adjusted. If I didn't initiate that call, the interest rate automatically dropped to the base savings rate. Which, in retrospect, and based on my own experiences listed below, resembles a scam or at least a deliberate deception. Over the last 12+ months, I've made that call multiple times as directed with the following results: > Employees confirmed the rate updates, but the actual updates were never applied. > When I questioned why the updates weren't applied, I was repeatedly told, “You never called. You never spoke to anyone. Your accounts were never touched. So the interest rate was dropped automatically.” > I have detailed notes of dates, names, AND the new interest rate and expiration date for each call (that never occurred). When I tried to escalate to the Branch Manager, I pointed out the only way I could know the new rate and expiration date was if I'd talked to someone at the Branch. That fact was deliberately ignored and the refrain was repeated, “You never called, never spoke to anyone . . .” I'm still not sure whether this was incompetence or a deliberate deception. > It became very clear that this behavior would continue and why not? Inability to escalate meant there were no consequences to the Branch, only to the customer, which obviously was not a concern. When the manager stated that she had never talked to me before about these problems; I replied that I had proof of the conversations because I was now recording my calls to the Branch for obvious reasons. I tried to point out that since Tennessee is a one-party consent state, it is legal to record your own calls WITHOUT the other person's knowledge or permission. In addition, my phone plays a message to all parties that the call is being recorded. She became irate and defensive, and insisted she knew that recording was not allowed. Skipping over numerous details, I have to believe I'm not the only customer who has been treated this way. The behavior is much too blatant to be a “one customer thing”. As a lowly customer, I can't fix the significant problems at FHB Berclair Branch and FHB in-house escalation has been impossible. However I can certainly provide reviews of their behavior that has affected me personally. And now I have the recordings to prove it, regardless of misinformation coming from the Branch.
David Hargreaves
THREE YEARS OF LOYALTY — AND A BILLING SYSTEM THAT CONTRADICTS ITSELF I was a UK Storage Company customer for three years and never missed a payment. The only proactive contact I recall was to announce price increases. I even suggested a loyalty discount for long-standing customers, but nothing came of it. When I decided to leave, I tried to complete the move-out process in their app. It failed with a validation error referring to the back-office setup. I have screenshots. On Friday 9 October 2026, I emptied my Worcester unit, left it clean and tidy, photographed it and notified the company. I accept the contractual 14-day notice charge and simply want a correct final account so I can pay what I owe. Instead, their system showed: £81.76 — “Insufficient Notice Fee” £249.02 — A further four weeks’ storage TOTAL: £330.78 HERE IS THE CONTRADICTION: If they haven’t recognised my departure, how can they charge for insufficient notice? If they HAVE recognised it, why are they demanding another full four weeks as though I’m still occupying the unit? Perhaps there’s a legitimate accounting explanation. I’ve repeatedly asked for one and received none. They attempted to collect £249.02 by direct debit. I had cancelled the mandate, so my bank reversed the payment. I then received an automated email saying MY UNIT HAD BEEN LOCKED FOR NON-PAYMENT. The unit was empty, photographed and already reported as vacated. What exactly were they locking me out of? Contacting an actual person has been equally frustrating. Calls reach a staff member named Ethan, whose obstructive manner has, in my experience, prevented any meaningful progress. I’ve used the app, website contact form and all three published email addresses — admin@, help@ and info@ — and submitted a formal complaint. I still have neither a confirmed closure nor an itemised final statement. This matters because their terms provide for late fees, interest and collection charges. Will their automated system keep escalating an account that nobody seems willing to reconcile? I’ve read other reviews describing similar difficulties. My advice: photograph your empty unit, screenshot app errors, retain proof of notice and check your bank account after leaving. UK Storage Company has been efficient at collecting payments and announcing increases, but my experience of leaving has been appalling. I have retained the photographs, screenshots and correspondence. I’m awaiting their promised response and will update this review if they resolve the matter. ONE STAR.😢
rebecca rattleff
Horrible experience. I purchased there insurance for flight i was to take in june. I had to cancel el fright in May. I called about the insurance policy as was told to file a claim online for a refund. I did so. Claim for refund was denied. I called a 2nd time about the denial and was then told refund was denied but could be transferred to a new flight once purchased within a year. I just purchased s flight for jan and called a 3rd time to have insurance transferred to now new ought. I was told i needed to send a email with cancel flight, new flight and insurance policy number. I did so. Its been 2 weeks with no response so I call a 4th time tocheck in to be told thst because I filed a claim for a refund and was denied that the policy has been used and cannot be transferred to new flight. So no refund. No transfer and wrong information given and they pocket my 200.00 You can rest assured that I never purchase this again and will spread the word to not waste ur money on the b.s
Costa Shuvalov
I started using Huel 120 days ago to support my weight loss, and with its help I've already lost 30kg. With a demanding job and long days on site, it gives me a quick, filling meal with the protein and nutrients I need, so I'm not falling back on whatever is to hand. Knowing exactly what I'm taking in has made it much easier to stay on track. The customer support has been just as impressive. When one of my parcels wasn't delivered, the team helped me track it down and also gave me complimentary compensation for the trouble, without me having to push for it. That kind of service is rare and it's a big part of why I've stuck with Huel. Highly recommend to anyone looking for a convenient, reliable way to support their health goals.
Nicu Artene
I've been renting cars from CarHunt for quite some time now, and I've always been satisfied with their service. Every experience has been a positive one, and I really appreciate the reliability and professionalism of the company. I'm happy with the service they provide, and they have earned my trust as a returning customer. I honestly don't see myself switching to another car rental company anytime soon, as I'm very satisfied with CarHunt and will definitely continue renting cars from them. Highly recommended to anyone looking for a reliable car rental company!
Trent Hein
I ordered an AEV bumper from American Trucks. This bumper should include the installation hardware (as detailed on the American Trucks website, and confirmed by AT customer service), but AT only ordered 2 of the 3 required components for that from AEV (confirmed by AEV). As a result, my truck is now in sitting in a garage taken apart, waiting on more parts from AEV that won't arrive for over a week. AT is terrible -- don't by from them.
Mehdi Frikha
I have been approached by staffing people after sending an application through indeed and I was surprised that I had response day after with great professionalism inefficiency Matthew was a great recruiter and dealt with my case within an hour assigning me to few shifts for this week and and more in the next few weeks the higher command to use this great and fresh new agency if you are looking for chefs jobs with a great flexibility
Vincent OHara
The serviced after the sale went very well. Driver showed up at the wrong address, not his fault, in six years more than half of the deliveries end up at the wrong address. Found the house and jumped right into the corrections. The installers just didn't get everything tightened all the way. Alvin fixed not just the backs I pointed out, he double checked every one. Great job, performed by a great technician. Thank you, HOME ZONE!
Linda
Beautiful jewellery and excellent quality! ✨ I absolutely love Abbott Lyon! Their pieces are beautiful, elegant and timeless, with stunning attention to detail. The designs feel so special and make the perfect addition to any jewellery collection. I also love the overall aesthetic of the brand. Definitely a brand I would recommend to anyone looking for beautiful jewellery!
Allison Wheatley
Steve, and and George make everything easy and always give the support and confidence to keep going forward. They are both so very kind and really want to support you. The coaches are truly exceptional, with their own styles, preferences, and techniques. It has been an incredible experience.It has been stressful, trying to manage all the time needed to learn all the info.
Amsal
Such stupid abd horrible customer service. I had over 870 plus 5 star reviews but they blocked my account stating I am selling counterfeit goods. I had only 2 listings on my profile. On challenging the decision, they couldn't even tell which item is it and did not reverse the decision. Can't believe how dumb people can be Amsal123
Frances Geoghegan
I’ve only used the product once, so it is way too early to form a proper opinion. After one use I noticed absolutely no difference, and given the exorbitant price I won’t be in a hurry to use it for everyday presentation … turning my head upside down and blow drying some extra volume into my extremely fine hair works better !!!
Andreas Kotsos
Not as good as I thought. Unfortunately about 10 of their suppliers was not active. Then the most of them are retailers so you can't sell on eBay and few of them are wholesalers but they don't accept single product orders. There is no automated order for most of the suppliers. No API is good but not enough.
Andres Costa
SUPER Good experience. I bought the K100 exhaust and it fits perfectly , sounds amazing and looks insanely good. it took me longer to cut my fairing than to install the exhaust. The support from them is also top notch, they answer all the questions and deliver a good service. great quality product also.
Brock Doud
