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Recent reviews

Julian O'Brien

Julian O'Brien

Rated 4 out of 5 stars

At the start of my time with Temu I was perfectly happy with what I bought and how I was being treated. I was inundated by email with offers with I didn't pay any heed to , but eventually I began to look into them only to find that offers that promised goods actually required further purchases, so reluctantly I bought enough to qualify for the bonus only to find that they were only giving me one of the five gifts they promised, telling me to return tomorrow to claim the next one, I thought 'so long as I didn't need to make another purchase then this might be okay '. I returned the following day to realise the offer had disappeared and I had no way of collecting the other gifts that I was owed. Other disappointing things happened like I looked at many many different telescopes when I found one at 25 quid(the exact same telescope appears at varying different prices throughout their site) I saw my £25 one for £45 on other pages of their website. It wasn't until days later when I was reviewing the order details that I noticed that they had charged me the £45 instead of the £25 which I ordered. They constantly show extras in the photos of products which are actually not part of the package yet they neglect to tell customers this, lulling them into a false belief of what they are buying. I think that that is a very underhanded and shady business practice. Oh and before I forget about 75-80% of the items I ordered that required a box had the box damaged in some way, regardless if it said 'Fragile ' on it. Needless to say I have decided to unsubscribe, and have ordered nothing since the gifts I earned were denied to me and unless I get some satisfactory outcome I don't think I could bring myself to trusting them with any more business. I am disappointed and saddened I feel like I've fallen victim to a conman.