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R B
UPDATE: Emailed: uk. customersupport oyorooms.com I am writing to formally dispute booking VNK62637 at Coventry Hotel by Belvilla for 9–10 November 2026. Appalling booking system and virtually non-existent customer service I am extremely disappointed with OYO and their complete lack of customer support. I was browsing their website, trying to find more information about a hotel and its pricing. I clicked a button expecting further details, only to find that a booking had suddenly been confirmed for a hotel completely outside my budget. I had absolutely no intention of making this reservation. I immediately attempted to cancel, but the website takes you nowhere. Every attempt to contact OYO by phone ended with the call disconnecting. I even drove 30 minutes out of my way to the hotel itself, hoping someone could help. Despite explaining the situation, the staff were unable to cancel the booking and simply directed me back to the same ineffective online system. I’ve now had to submit a formal complaint disputing any charges, leaving me anxious about potentially being pursued for an expensive booking I never intended to make. It is completely unacceptable that a company can make it so easy to accidentally confirm a booking, yet make it virtually impossible to cancel or speak to anyone. An unnecessarily stressful, frustrating and time-consuming experience. I would strongly advise others to be extremely cautious when using OYO. I request that you: Cancel booking VNK62637 without charge. Confirm in writing that no cancellation fee, no-show charge or other payment will be pursued. Acknowledge that I attempted to cancel the reservation immediately and attended the hotel in person when your other support channels proved inaccessible. I have retained screenshots, photos of hotel writing a ticket cancellation and evidence of the booking process and my attempts to resolve this matter. Please treat this email as formal notification of my dispute, submitted on the same day the reservation was created. I look forward to your prompt written confirmation.
Inna Mukhryhina
I’ve had a shocking experience with Virgin Media. Their customer service was awful. They kept giving me scripted answers and acting like they didn't understand my problem. Only when I mentioned that I had saved all our conversations and would take the complaint further did they start taking me seriously. Virgin Media signed me up to a package I had never agreed to. I only wanted to discuss possible offers, but somehow they activated a service without my consent and then sent me a bill. I struggled just to get my complaint raised. I sent five or six emails explaining the situation and providing evidence, but nobody bothered to reply. Complete silence. And finally, because I had been their customer before, they simply took money from my bank account. No warning, no explanation, and no attempt to resolve my complaint first. I'm honestly shocked that a company can treat its customers like this. Absolutely disgraceful. I would never recommend Virgin Media to anyone!
Jenny Wuthrich
I ordered my grandson a book for Christmas as he’s a big fan of books and especially search books. He is going to love it! It will be hard to wait until Christmas for gift it to him. I highly recommend these customized books for kids- so fun and such a great concept. I also am so impressed with the customer service I received. There was a slight hiccup with my original order, and I received a response almost immediately after reaching out. They corrected it right away and sent a new copy and were very communicative along the way. The book is enough to make me return as a customer, but I value the wonderful customer service just as much. Thank you for being a wonderful company that listens to customers and provides great service and wonderful, unique products. We will recommend to others and be back for more!
Kausshal
The website mentioned a 2 euro charge to my credit card to join and be able to ask an online lawyer a question. But they instead charged me 62 euros with a monthly recurring bill, which i noticed after a few days, since there is no OTP per transaction system in the EU. The automated customer care did immediately initiate my refund upon bringing this up. One should not have to be so vigilant. It is fraudulent on their part and tiring on ours. Having said that, the online lawyer cannot do any physical activity, such as even sending a notice or a reminder on your behalf. So you might as well talk to AI and get your responses. Since this is not even a video call, it is highly plausible that IT IS an AI in the backend and not a real human answering you.
Rick Padgett
I can’t believe it’s been a little over a year since I had my All-on-X implant system on my upper plus same-day crown on my lower arch done by Dr Korous at Millenium Smiles in Frisco TX. The crown was digitally scanned and designed while they served me lunch and delivered and installed it the same-day! From the very first time I set foot in the office, the entire staff welcomed me and made me feel like family. From start to finish it was the best dental experience I ever had. I feel like I look like a different person with my new smile. From the initial implant surgery to now, I’ve experienced nothing but professionalism and genuine care for my well being. I highly recommend Dr Korous and staff to take care of your dental needs.
Chase Collins
Signed up for Annual Service based on a promise made about integration with our property management software. Turned out to not be true after trying to figure it out for months. We already paid for 6 months of service while not using their software at all and finally asked for a refund of the remainder of the year since we didn't use it at all and were led to sign up based on their false promises. They still refuse to allow the annual plan to be cancelled. So basically, they can say whatever they want and make false promises about their product's capabilities in order to get you to pay them $4000+.
Sarah Noble
Super helpful customer service. Very quick to respond, and made sure my difficulty was fully resolved - and kept me updated each step until the end. Very grateful to Mozzamil for all his help and patience - communicating with him really made me feel someone actually cared about helping me solve my problem. The app itself is also great - I’m delighted to be able to listen to a real voice reading me the books I don’t have time to sit down and read myself! It’s amazing!!!
Lars Haahr
Just use your minds people. When a company will sell you 25ml of Guerlains Vanille Planifolia for 104 euros you know its fake or heavily diluted. It simply wouldnt be feasible to sell it at this rate. Its the same people behind a tryasample and memona, same catalogue and all. Im well versed in the perfume game and have compared their stuff to the real deal several times. Just know your getting scammed when buying niche from these sites.
Elinor Edwards
Genuinely so many benefits. I work long hours so knowing my lunch and dinner is always ready for me is such a relief. Eating healthily is so important but cooking takes so much time, so always found myself getting takeaways. I felt like if I wanted non-ultra-processed meals I'd have to meal prep, but now I don't! No longer having to decide what to eat, or waste my weekend time going to the supermarket. 10/10
Mark Goodarzi
I needed to get a Liftmaster plastic control box to replace my original (damaged) one. It took a long time to find the right box because they come in different sizes. After visiting many websites, Gate Crafters was the only website that had detailed measurements for the box. James helped verify that this was the right box for my needs. Communication was prompt and shipping was quick. A great experience.
Rachel Chinn
Being able to search all suppliers in our area for every element of our wedding has been game changing. The bit I find most stressful is asking for multiple quotes for multiple suppliers, but the website makes it so easy. You can search by area, look at prices and send a quote request. It must have saved so much time and effort. Will recommend to friends
Mark Graffham
The locker didn’t work so rather than deliver to my home address my parcel was returned and languished in a warehouse for 10days with no real sign it was ever going to be delivered no comms at all and certainly no apology I’m not one to be too bothered when things turn up especially from Ali express but this was poor in the uk
Eldbjørg Lavik Lindefjeld
Siva Grand Beach is an amazing hotel. We enjoyed good food, nice beach, varm and welcoming staff. Clean room. We want to mention one person in particular. Our special contact at Siva made our stay far more pleasant than we had anticipated. In the end, we were more than satisfied with our stay at Siva Grand Beach this November.
