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Recent reviews
Richard Davey
I have been extemely disappointed by this company. I signed a contract in May 26 which included quote: "Full monitoring by us and assistance with guarantee for full system". This was to enhance the performance of my still very successful 18 panel 2011 installation. Originally the App did not show the panel array and when that was sorted out it was clear that only 17 out of 18 panels were displayed. My mistake at that point was that I didn't immediately raise it with Ecobright - but according to the contract I needn't have done as ithe system was being fully monitored. When I raised it with Jack at Ecobright, he changed the style of the display and it clearly showed that one panel was not generating any power - for how long is anybody's guess as I was the one who raised it, not the 24/7 monitoring system. By early July Jack was aware of the problem. Nothing actually happened until on 23 July he told me that the technical department had been approached to see what the problem is. Nothing happened at my end. On 4 August as I was being driven on a long family trip, I eventually got hold of SolarEdge, the equipment manufacturers - not an easy connection to make - and within a few minutes they confirmed that the problem was that one of the new pieces of kit was not working and have sent me a replacement which is due to arrive on 10 August. I relayed this to Jack, who had already told me he was away in China on business but I have had no acknowledgement nor any plan for fitting the replacement piece on the roof array. My conclusion are: 1. The system is clearly NOT being monitored 24/7, even though this was one of the major selling points for me and is explicit in the contract. 2. Ecobright have no resillience when one (key) person is away as it appears only Jack can arrange things. 3. It is not at all clear that the considerable amount of money I spent on the so-called improved system was money well spent. 4. I have also lost a significant amount of money from the Feed In Tariff that I should have earned - especially in this very sunny summer. To be fair, Jack has said he will talk about compensation when he returns from China 5. I have no idea if the system is better than before as it is not working properly so I can't compare it with earlier performance.
Mk Heat
Been and Ebay customer since its existence. Never really used Amazon as I found Ebay had more selection per item. All was fine up until a few years ago when I started noticing small differences in Ebays customer care which really mattered. The delivery times had increased in duration considerably and returning an item for refund lengthy and complicated to what it once was. The only thing that runs through my mind at these times is the seller got their money straight away. I normally only purchase from businesses as secondhand private sellers tended to be dishonest with package content against their listed items e.g. an item of a multiple order would be missing. The seller would swear it was packed etc. Making a tit for tat circumstance which couldn't be resolved but they had the correct money before shipping.
Tigress Albinos
Cainiao is handling my AliExpress shipment RC052807407EE, with linked/latest tracking number RC052807282EE shown by Cainiao. Their own tracking has shown no real movement since July 21, 2026: “Leaving from departure country/region”, and Cainiao's page says the package has been stuck for more than 14 days. The Ukrainian postal operator cannot find either number, and Omniva / Eesti Post also has no confirmed record. That means there is still no proof the parcel reached Ukraine or was handed over to the destination postal operator. Cainiao support replied by redirecting me to AliExpress Online Service instead of providing the parcel's current physical location, the carrier currently responsible for it, proof of handover, or an investigation case number. This is unacceptable for an international shipment.
Mussomeli Casa
⭐⭐⭐⭐⭐ **Fantastic Service at Currys Dumfries** I recently purchased a TV and soundbar from Currys in Dumfries and received absolutely fantastic service from Tegan\. Tegan was extremely professional, polite and knowledgeable, and took the time to understand exactly what I was looking for\. She went through the different options with me and helped me find the perfect TV that matched all the specifications I wanted\. To top it off, Tegan also found me a fantastic deal on a soundbar to go with it\! It was genuinely excellent customer service from start to finish\. I never felt rushed or pressured, and Tegan made the whole buying experience easy and enjoyable\. **100% recommended\. Thanks again, Tegan, for all your help\! ⭐⭐⭐⭐⭐**
Sh Gh
Fantastic Experience! I had a wonderful and genuinely refreshing experience with RiseGuide's customer support, thanks to Andrew. The level of service was outstanding—fast, helpful, kind, and extremely accommodating. It is rare to see customer support handled with such dedication and care. The platform's video content is top-quality, but the customer care makes the experience extraordinary. I am very grateful for Andrew's swift assistance and understanding. I wish Andrew and the entire RiseGuide team continuous success and happiness! Highly recommended. Thank you again for everything, and I wish you all the best! Warm regards, Sahar
Dianne Randolph
I ordered The Natural Healing Handbook toward the end of July but the order was not placed in my mailbox by the postal service, although it was reported that it was delivered on July 24. Upon contacting Ancient Medicines Support, I received immediate attention and was followed through out the process by a very helpful person, named Mericar. The replacement order was received on August 7 and I am completely satisfied, the book is color coded by heath conditions, natural remedies and easy to use. Hopefully, wherever my original order landed, I can only hope it is being put to good use as well.
Karen
Website goes on a loop. Eventually logged in. Unable to purchase as constant spinning, tried three times. Contacted support. Purchased. Then the codes/links of 2/3 failed. Contacted support. They activated and sent code and link. Booked. Asked about the final code and link was advised use same link. Failed. Had to queue for support yet again. Told the same. Sent screenshots. Finally sent correct link. Booked. Remaining credit not visible or today’s 3 purchases visible in account. The most cumbersome clunky unfriendly website I have encountered. Failures at every point. 5 hours to complete.
Jane Gilbert
Had an issue with the water pipes making a noise when taps or shower turned on. We have home services through British Gas. Called them one day and dyno plumbing (through met serve) came out the following day. A lovely guy called Callun. He changed the ball valve in the water tank in loft and he decided we also needed to change the water tank in the airing cupboard. This was ordered the same day, delivered the next day and fitted the following day. I was very impressed by the whole thing from beginning to end. Callun was pleseant, courteous, efficient.
Patricia Higgins
I do not have a credit card from your financial institution. I have on several occasions sent notifications regarding this matter. I have never received a card nor have I received a terms of condition for this. You have made several attempts do debit my account . Should you have collected any money from my account please refund it immediate!!’ Again, I do not have any financial responsibility to you nor do I have a credit card with your institution. Sincerely Patricia Spirlin Higgins
Bill Mcnamara
The driver didn’t bother to ring the door intercom system but instead left the parcel, which contained perishable goods, in full public view outside of a block of flats. Surprise surprise it got stolen. The driver didn’t bother to ring the contact telephone number either as I guess he didn’t want to walk up one flight of stairs. Appalling customer service and DPD failing to take responsibility for their negligence and incompetent delivery driver.
Andrew Shannon
I can only add to the reviews on here and urge you NOT to use this company!. We rented a car in Malta in June. We were ripped off for damages, deposits, excesses, insurances ...you name it. We were promised money returned within 15 days of the end of June and are still waiting!. The ironic thing is these people are being recommended by Easyjet, who are supposed to be a reputable company themselves? AVOID AVOID AVOID!
B Mill
Company offered a timely delivery date. It didn't happen. When queried I received an email saying no such order. My bank confirmed payment. Aethertab then said they couldn't cancel my order because it was in transit. Day 1 of query - no such order. Day 2 of query - in transit. I'll send it straight back, this company are cowboys. Avoid like the plague.
Ashley Alexander
First order from Escentual and thoroughly impressed with the competitive price for the Givenchy Gentleman Society Extrême. Came very well packaged and with a small freebie of the Givenchy body wash. Arrived next day inspite of choosing standard delivery. Havent tried the smell yet but from all the barcodes and packaging looks genuine. Thank you!
Nick Jevon
Bob in store was fantastic and really helpful, gave us a great deal. We are staggering installation of carpet in different rooms but wanted to get all ordered together and that was no bother at all. We have a tight deadline for installation on one room, with lots of other work going on, and they were very amenable and helpful when booking dates.
Cheryl Shaeffer
