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Recent reviews
Helen Louise
I got married last year and contacted First Direct in February to change my surname. They sent me an online form, which I completed, but my computer auto-corrected it back to the surname they already had on file. I noticed the mistake immediately after submitting it, contacted them straight away, requested another form, and completed it correctly within less than 20 minutes. In the additional information box, I clearly explained that I had accidentally submitted the previous form with the same surname already held on the system and asked them to disregard it. Common sense should have made it obvious that I wasn’t requesting to change my name from exactly the same name to exactly the same name. A week later, I received a new bank card… with the old surname still on it. I was honestly stunned by the incompetence, so I left it for a while before contacting them again and completing yet another form. A few days later, I received a phone call from First Direct and had to call them back. The woman on the phone confirmed the surname I was changing to and asked if my middle name was changing as well, which was bizarre and irrelevant. Eventually, I was told a new card was being sent out. Then, while I was on holiday, First Direct called me again and asked me to answer security questions over the phone, despite the fact we are constantly warned never to give banking security details to someone who calls us. That is basic banking safety. They could learn a huge amount from Starling Bank, who changed my details quickly and easily through secure in-app chat with no drama whatsoever. In the end, I switched banks completely because if a bank cannot manage something as simple as changing a surname efficiently and securely, it does not inspire confidence in how they handle your finances overall. This whole process was unnecessarily stressful, drawn out, and frankly incompetent. Avoid.
Wayfless Cotton
I have had to create an account just for this since i'm ignored constantly by their customer service team. Promises of call backs that have never happened. They'll take your money and sell you a lemon. Legally speaking if a car is sold and there's a fault within the first six months of ownership it's presumed that fault was there at the point of sale. You can look up this consumer rights law for yourself. So, within six months you're covered for a fault, legally speaking of course. What about 9 days? Well, according to Hilton garage they can't help since we didn't purchase their warranty and I've been quoted £6500 for a new engine on a car that cost me £12000 that failed after 9 days. On speaking to a member of staff at the point of sale regarding their so called "safety checks" they informed me the cars were usually purchased from auctions and listed immediately, they were then checked for faults by their in house garage. The mechanic I spoke to, who i have trusted for 15 years, said even a trainee would have been able to spot the warped cylinder head which quickly failed and the car was very unsafe to be sold or driven. Like the other 1 star reviews essentially say, if you get lucky you might end up with an alright car following a slick sales operation. If you have an issue, that's another story. I no longer wish to engage with Hilton Garage and will be pursuing this through legal channels. If i were you I'd read through the 1* reviews carefully and note the heavy use of detail and recurring themes, over the 5* reviews you're "invited" to write after the sale is complete that are as generic as "Matt did a great job very happy." It's a shame but I suspect you'll only be reading this following a bad experience, but please hear my words when i say "do not trust."
MR HOQUE
I’ve had a very terrible experience with MT Auto Parts. They claimed they sold the engine “as it was,” but it was obvious they had worked on the engine themselves. There were stickers from their trade company showing that parts on the engine had been replaced before the sale. They advertised the engine as having only 52k miles, but the overall condition looked more like it had done well over 100k miles. The customer service advisor reassured me multiple times that there was nothing to worry about, that the engine was in good condition, and that it would run perfectly. I was also told there was only a 30-day warranty after the timing chain had been changed, even though the fault with the engine has no correlation to the timing chain itself. After going back and forth with them, I explained that my mechanic quoted an additional £1,000 for parts and labour to repair the issue, but their response was simply: “Your warranty has passed the 30-day mark and you didn’t change the timing belt.” Not long after installation, serious issues appeared with the engine, including a faulty Valvetronic eccentric shaft and motor sensor. This has been an extremely frustrating experience overall, especially after being reassured everything was fine before purchase. I paid £5,000 for this engine, which already felt overpriced, and it just goes to show: “You don’t always get what you pay for.” Based on my experience, I would NOT recommend MT Auto Parts.
Robert Hamill
I received outstanding treatment from the Yalan Dental Clinic. I would fully recommend this clinic to anyone who is looking to have dental treatment done, get in touch with Yalan asap. You will not be disappointed. You will be assigned a coordinator, mine was Enes, he kept me right up to date with everything, from pick ups to what treatment I was having which made me feel better & relaxed, & he always made me aware of what was happening & what was to happen on my next visit. This was very reassuring & helpful. Thanks again Enes, you are a truly great guy. I was recommended by a friend & I have nothing but praise for the whole team who work there. They all do an amazing job. I’m extremely happy with the 5+star treatment I received from everyone. I’m so happy with my smile now & feel so much better in myself. Thank you all at Yalan 😁 for my natural smile & teeth 🦷
ashley nelson
I was sooo excited to try this product, I really wanted to get away from the pesticide flea/tick products. So I gave it a try, bought 2 of their collars at once from their website. They claim 1 size fits all but my dog (who is 95 pounds) it BARELY fit. He scrached it off within 20 minutes, so I had to use a piece of tape to keep it closed. I was willing to look past it if it meant I didn't need to continue to poison my dog with other products. Well, it has only been about a month since it was put on. (Mind you they say 8 month protection 🙄) and i found a tick on my dog this morning, ONLY A FEW INCHES FROM THE COLLAR!!! I am soo disappointed 😞 im going to be emailing the company with a complaint and requesting a refund!
Christine Hudson
The driver was very helpful. He is an excelent driver and good on the motorway. We arrived at all visits on time giving us a full day out. I enjoyed all 5 days even though we did a lot of driving on the coach. The hotel was OK. Room and bathroom very good. The menu was 6/10. The best thing was the apple crumble. Breakfast - what you would expect; dinner-main course was a forage to find what was the best items but you find an edable meal. We did't loose any weight! Location was good for our tour destination. An easy ride to Yew Gardens, 1hr 30; Wisley - just 1 hour. Nice run on Thursday and enjoyed the train. Hotel staff was very helpful, supplied water every day and helped when needed. Overal 9/10
bhupesh davesar
Skirmantas came to our property today to resolve a persistent energy bypass fault that was preventing our system from resetting and costing us extra money. Even though he was initially supplied with the incorrect part for the job, his professionalism shone through. He went above and beyond, sourcing the correct component from his own spares to ensure the issue was fixed immediately. Not only did he successfully repair the fault, but he also took the time to thoroughly test the entire system and explain exactly what was wrong. Skirmantas is incredibly knowledgeable, kind, and genuinely nice to talk to. This was easily the best service experience we could have asked for. Thank you!
Claire MAUDSLEY
My son had a very positive and successful experience with OneBigNext. He had never applied for a job before. This was his first application. He had originally planned to apply for an IT apprenticeship. Sandra supported him really well to understand what his strengths are. She also helped him to create his CV and coached him in how to structure and what to include in his letter of application. The interview practice session was incredibly useful and really boosted his confidence. He felt thoroughly prepared for his interview. He did so well in his application and interview that they offered him a full time IT trainee role straight away! A great success! Thankyou OneBigNext.
Claire Mitchell
I struggled to get car finance with me having bad credit rating until I applied for it through kandoo car credit & got excepted...they done all there checks... then they put me on to finance company Gocar credit they approved my finance to purchase my new car....paper work was all signed off... i just has sit back wait for collection day I m picking my car up on Monday can't wait they were so helpful very polite if I ever need to speak to them about stuff they always got back to me josh and Jamie were ones who guide me through everything I'm one very happy customer I'd highly recommend anyone who's in same situation as myself to give them a try 😊
Djihed Med
the support team is doing an amazing job. it took two days for me to get a refund, and get the scamming seller store closed, the later is the most important. Two days is not a lot of time considered the amount of reports and tickets they get each day, keep it going guys, we support you. Allow me to suggest the following: Preventing the sellers from retireve their payement before the guaranty period expires, also require them to provide a picture with an identification to get a certain badge (certified seller for example), which will prevent them from opening another account. Thank you for your support again. Sincerely, Med Djihed
charles usigbe
I have had an excellent experience with my EQA support tutor, Maria, who has been incredibly supportive, professional, and encouraging at this stage of my learning. The guidance I have received has been clear, constructive, and genuinely valuable. I am truly grateful for the support provided. Maria is helpful, committed to helping learners succeed, and very prompt in responding to any queries. I really appreciate the positive impact this support has had on my progress so far and would highly recommend it.
Danen Vest
We purchased insurance with Oyster for our e-bike rental business. They were quick to issue a policy, but we never heard from them after they took our money. We tried for a whole year and never got a single response. We called every number posted on their website and on Reddit, and sent emails to every email address we could find. We finally gave up and found another provider. We are so lucky we didn't need to file a claim. As far as I can tell, they are a scam. Avoid this company at all costs.
Elizabeth Salt
I was served by Mollie at the till who was wonderful and helpful. I asked someone if I could try on a few pairs of trousers and was let into a changing room. When I came out there were no staff around to help me return the trousers that didn't fit. It took me a while to find the right place and pick up a pair in a different size. There were 3 staff talking at the front of the store. It would have been nice if someone had stayed close to the changing room.
Kevin Donnellon
This is a good streaming device for viewing the regular channel netflix, Disney+etc you can also watch a good number of terrestrial channels as well as lots of game's all with excellent picture quality and the usual sound modes, the only problem with the pleio device is that at least ever6 single day I will have to reboot it before I can use if this problem could be rectified then I would say netgem have a 100% winner on their hands.
Nya Fraser-Pope
Having tried other brands that didn't make any difference, I wasn't sure it was worth trying another but the reviews for TherapetMD were encouraging so I ordered a diffuser. Within two days, I noticed a difference. My cat stopped spraying around the house and seemed calm and relaxed. It's made such a difference and I've just ordered more.
anne nappo
I had a great experience doing business with this company. I ordered compression leggings that were great quality and great colours. However I was looking for something a little different in the ankle area. They quickly accommodated my request for a return and customer support went over and above with what I expected. Thank you
Cheryl Atherton
