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Recent reviews

JS C

JS C

Rated 1 out of 5 stars

I have been a loyal Priceline customer for years, but after this experience, I honestly don’t see myself ever booking with them again. I booked an international flight through Priceline, and they sold me an itinerary with a layover in Korea that requires transferring between two different airports in only about 3 hours. The airports themselves are roughly 45 minutes to an hour apart. This means an international passenger is expected to arrive in Korea, go through immigration/customs, collect all checked luggage, leave the airport, take ground transportation to another airport, check in again, drop off luggage, go through security and immigration again, and somehow make the next international flight—all within approximately three hours. How is this considered a reasonable itinerary to sell to a customer? As soon as I realized the problem, I contacted Priceline customer service. I was told the case needed to be escalated to management and that I should expect a response within 3–5 business days. I waited more than a week and received nothing. I called again yesterday and was told to wait another 24 hours. I waited. Still nothing. I called again this afternoon, and unbelievably, I was told to wait another 24 hours. At this point, the most frustrating part isn’t even the ridiculous itinerary—it’s Priceline’s complete lack of urgency and accountability in resolving a problem with a flight they sold through their platform. Every time I call, I get another promise to wait, but no actual solution. I have used Priceline for years and considered myself a loyal customer. But if this is how Priceline handles a serious travel issue, this will be my last trip booked through them. Once this is resolved, I plan to delete the app, cancel any Priceline membership/subscription I have, and take my business elsewhere. Extremely disappointing customer service and an absolutely unacceptable experience.

Justin

Justin

Rated 1 out of 5 stars

Where do I start? Such a bad experience! First, their fit guide doesn't do very good for dual rear wheel trucks. It did actually have my exact truck listed however it put 4 wheels of the same part number in my cart for purchase so I assumed everything was right. Nope, they sent 4 front wheels and after investigating the wheels further on better websites I find out the rear wheels are actually a completely different part number. and of course the wheels were $100 per wheel cheaper at the other website too! Secondly was the pain of returning two of the 4 wheels. The return process started off on the wrong foot when Harline (logistics coordinator) basically tried to tell me it "looked like the wheels had been installed" first of all the wheels I pictured where the ones I was keeping, not the wheels I would be returning, additionally still to this day NONE of the wheels have been installed on anything! I simply stated the wheels I would be returning had never even been out of the box they came in! and sent pictures of them. she then sent shipping labels and I was able to send them back... but its not over! Now she is telling me the one of the wheels is damaged and can not be returned... did your warehouse guy smack it with a wrench? sure looks like it based on the pictures! It is a fact that they were not damaged by me not even in the slightest. So basically,they are doing everything in their power to not return my money. The latest is that there is missing packaging materials in the box that the wheel has never even been removed from! I don't know if they are just a struggling company and can't afford to do honest business or what but they definitely haven't earned further business from me! The Internet is a big place get your tires and wheels elsewhere!

Sarah Ben

Sarah Ben

Rated 1 out of 5 stars

We flew with Corendon on 25th October 2025 to Greece as a family of 5, one of which has serious SEN issues. Our adult daughter and mother flew with us but not on the same reservation. After changing both inbound and outbound flight times, causing us to change our parking & lounge access reservation. Our flight was due to take off at 9:30am but the flight was delayed more than 10 hours. Not only did this have serious consequences for our SEN child as his medication was in the hold, we arrived in Greece in the middle of the night so effectively we lost a substantial amount of the first day of our holiday and a considerable amount of the second day as the children were so exhausted they couldn’t get out of bed before lunchtime. I put in a complaint in November when we returned to the UK and in December, Corendon accepted liability and offered compensation in either Corendon flight vouchers or GBP. We opted for the £1750 for the 5 passengers as we never wanted to fly with Corendon again after our experience and reading other passenger complaints regarding the same issues we had experienced. It is now 26th August 2026 and no a single payment has been made. My adult daughter and mother also put in a complaint at the same time, the same liability was accepted, the same offer of £350 per passenger was accepted and neither of them have received a payment either. My mother has since contacted Corendon to ask when the compensation would be coming and they have responded that they don’t have a timeframe for the payment. It has been 8 months since liability was accepted still with no timeframe on receiving the compensation. This is completely unacceptable.

Andy Ludlum

Andy Ludlum

Rated 1 out of 5 stars

I had my personal WordPress website hosted by Network Solutions for about 10 years. After Network Solutions performed server maintenance on August 7, my website began displaying a “server error,” and I could no longer access the WordPress dashboard. For the next 10 days, I made repeated calls and used online chat, with my problem supposedly being escalated several times. Eventually, Network Solutions declared the issue “resolved” because they were able to get text to display on my website. However, WordPress still would not start, making the site essentially unusable. At that point, Network Solutions refused to continue working on a problem that was clearly not resolved. I had no choice but to move my website to another hosting provider. Using my backup files, the new provider restored my site and had it working again in a single morning. To add insult to injury, my Network Solutions hosting contract had renewed for another year on August 27. I had paid approximately $240 in June for hosting through 2027. When I requested a refund for the unused hosting, I was denied because cancellations apparently must be made within one month of the renewal payment. That may be their policy, but I believe the right thing to do would have been to issue a refund—especially since the problem that forced me to leave was caused by Network Solutions, not me. Based on my experience, I cannot recommend this company. Technical problems are handled slowly, support relies heavily on automated systems, and when you finally reach a live person, the level of technical expertise can be disappointing.