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Recent reviews

rose rose

rose rose

Rated 1 out of 5 stars

Avoid – Very disappointing experience from start to finish Unfortunately, our experience with Maple Car Park Manchester Airport was extremely disappointing and stressful. The problems started as soon as we arrived. The instructions we received were not complete. There is a gate to access the premises which requires a code, but no code was provided to us. We ended up blocking traffic behind us while trying to get through. When we called, the woman on the phone gave us several different codes, none of which worked. Eventually, she managed to open the gate remotely, but by that point the whole situation was very stressful. The car park itself is also a major issue. Almost the entire car park is gravel with muddy puddles. Trying to pull heavy suitcases across this surface, especially with children, was extremely difficult and unpleasant. The transfer to the airport took around 25 minutes, which was already longer than expected, but the pick-up on our return was by far the worst part. We called the car park after collecting our luggage and started walking towards the designated pick-up point. Unfortunately, our luggage collection was on the completely opposite side of the airport, so with two tired children in the middle of the night, getting there quickly was impossible. We saw the bus leaving, so we started running and waving to the driver, but he completely ignored us and drove away. We called the car park again. Initially, the woman told us she didn't know what to do. She then said another bus was already on its way and would take 15–20 minutes. We ended up waiting around 45 minutes in the middle of the night, with two exhausted children, not really knowing whether or when anyone was actually going to come and collect us. It was an absolute nightmare after an already long journey. For us, this was not a good start or end to our holiday. The poor instructions, difficult car park surface, long transfer, and especially the unacceptable pick-up experience made the whole service extremely stressful. I would not use Maple Car Park again and would strongly recommend looking elsewhere.