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Recent reviews
l tridai
Extremely Misleading and Unacceptable Experience — I Would Not Recommend I am extremely frustrated and angry with my experience with ReservationDesk.com. I came across this site while trying to book a two-night hotel stay using a complimentary stay offer and believed I was booking directly with the hotel. I explained that I had a code for a complimentary hotel stay and was told there was only ONE room left that matched my request—which was simply a standard hotel room. The representative then told me she would need to check with her manager to see if they could offer me the complimentary night. After speaking with her manager, I was told they could only offer one night complimentary and that I would need to pay for the second night. The price they quoted me for the paid night was nearly TWICE the cost of booking the same type of stay directly through the hotel. When they were unable to apply my complimentary code, I was told to call back the next day and try the code again. Based on everything that was communicated to me—including the representative checking with her manager about my complimentary night—I was under the impression that I was proceeding with a reservation that included my complimentary stay. Instead, I later discovered that they had CHARGED ME FOR A ONE-NIGHT STAY WITHOUT MY AUTHORIZATION TO MAKE THAT PAID RESERVATION. What makes this even more unacceptable is that it was not made clear to me that I was dealing with a third-party booking service rather than the hotel itself. Had they clearly explained that they were a third-party vendor and therefore could not apply my complimentary hotel code, I would have immediately stopped the transaction and contacted the hotel directly. Instead, I was told there was only one room left, the representative checked with her manager about providing the complimentary night, and I was told to call back the following day to try my code again. Then I discovered I had been charged for a room I did not intend to book as a paid stay. I immediately canceled the reservation and expect a FULL REFUND. I did not authorize this payment under the terms that were ultimately processed. The entire experience felt incredibly misleading and deceptive. I would strongly caution anyone booking through this site—especially if you have a complimentary stay, promotional code, or hotel-specific offer. Contact the hotel directly and make absolutely sure you are on the hotel’s official website before providing any payment information. I will never use ReservationDesk.com again.
Danny Weston
I am writing this review on behalf of my partner following a dreadful experience with IQOS and their customer support. We visited the IQOS pop-up kiosk at Westfield White City and purchased a "limited edition" device priced at £130.00, alongside tobacco sticks. Despite spending a considerable amount, the assistant flatly refused any bundle discount, rushed us through without handing over a receipt, and immediately moved on to the next customer. The product quality and safety are completely unacceptable: Faulty £130 hardware: The £130 limited edition unit stopped working almost immediately. A replacement was sent out, but that second unit developed faults as well. Safety hazard: When removing the heated tobacco sticks, the tips become boiling hot—so hot that they actually burned the tips of fingers. There is no clear warning on the packaging about this risk. On top of that, the sticks are poorly made and the fragile tips frequently break off inside the unit. Dealing with management and customer care has been shocking: Incomplete refund & broken promises: While they eventually refunded the tobacco sticks he purchased online, they have completely ignored refunding the £130.00 faulty unit. A manager promised a full resolution within 10 days, but it has now been over 5 weeks with zero progress on the hardware refund. Severe data security risks: He received an email demanding that he send his full name, home address, and complete banking details all bundled together in plain email text. Expecting a customer to transmit sensitive financial and identity data over an unencrypted email rather than handling it securely over the phone is grossly irresponsible. Rude management: When my partner raised these legitimate security concerns with the manager, the manager constantly spoke over him and refused to listen, to the point where we had no choice but to hang up the phone. Refusal to take ownership: To cap it all off, the company is now attempting to claiming the Westfield White City pop-up has "nothing to do with them" and that they only operate out of Kensington. Disowning an official retail location, withholding a £130 refund on two consecutive broken devices, talking over customers, and requesting unsecure banking data is disgraceful. Truly dreadful service from start to finish—avoid this company.
Harold G
Terrible experience and extremely frustrating customer service. There are obvious inconsistencies between Ubuy's order information, shipping documents, and the actual payment amount. I contacted customer service to ask them to explain the discrepancy. Instead of investigating the issue, they simply repeated the same scripted response and sent another invoice. They completely ignored the actual question. No accountability. No real investigation. No explanation. Just repetitive copy-and-paste replies. I understand that customs requirements can vary, and Ubuy does have a brief disclaimer about customs. But that does not excuse inconsistent documentation or customer service refusing to address a legitimate problem. This website seems to be only interested in collecting your money and leaving you to deal with the consequences afterward. It feels like a scam. Avoid Ubuy.
Marie Book
The Dentists: Gone downhill.Terrible dental experience from dentists under several appointments. I do not recommend, go elsewhere, there is an extreme lack of care and eagerness to make money and upsell the wrong things to patients. Check google reviews. Management: Poor office management and the receptionist are rude, think they are above patients and don’t know how to communicate professionally with patients in a manner that meets good customer service standards. Location: The entrance area of this dentist is sometimes off putting as there is scary drunkards who like to hang around the seats at the Costa next door or stand around near bins and shout. Sometimes there is a urine scent.
Adriana Nicosia
It has been almost two weeks since I got scammed and demanded my deposit back. I never signed the contract with the property in the end as it was highly illegal, so they are legally obliged to return my deposit. I went to my bank and the police to file a fraud report and request a recall on the money I paid. Now they are demanding over Whatsapp that I cancel the recall, and that they will only give me the refund once I do that. Everyday I get text after text demanding I stop the recall. As advised by my lawyer, I am not doing that, as I will lose any way for my bank to demand it back. Just book with anyone but amber. I am now really behind on paying for school tuition and housing.
Karla Dunnett
Very expensive and terrible aftercare! If you’re dissatisfied with the outcome, I wouldn’t bother raising it with them, they deflect and are not interested - they don’t even send someone round to look at the issue. I wasn’t happy with how my stair carpet came up which was raised during my appointment. I didn’t expect the carpet to look like it had just come off the roll, but I expect it to look clean, which is something they seem to be confused about. Their cleaning process is backwards which I felt exacerbated the issue, again, not interested. Stick with your local, smaller firm who’s much cheaper and will want repeat custom. I should have listened to my gut…silly me!
Jane Boyce
Once I managed to access the claims portal the process was very quick. I'd discovered that mobiles don't bounce and had shattered the back cover on my phone. I was offered a refurbished replacement immediately with no hassle, my phone was almost 3 years old so I thought that was a good deal. The replacement arrived 2 days later, this was only because I'd had to reschedule the next day delivery. My damaged phone was taken away and I received an email confirming receipt and closure of my claim 4 days later. I do wonder if the response would be quicker without a bank holiday weekend in between delivery and receipt.
Mr David Hartley
Ordered some fencing off this company last week . It arrived this Wednesday ( very fast service ) . The driver who delivered it couldn’t have been more helpful, he moved it right down the side of my house without being asked . Saved me a lot of time and effort. He was very chatty and courteous and couldn’t do enough for me really. My interactions with the head office / sales people was also exceptional and courteous. So much so that I have already told them I will be ordering off them for my big decking project next spring. Highly recommend 👍👍👍
Ross Tuach
These guys are absolutely scum of the earth and they have the cheek to plaster on their vans "the most trusted delivery service" What a joke! Letters are not delivered for weeks! Items ordered are NEVER delivered on time. Their customer service is disgusting. I am beyond angry, it's everything with royal mail, useless! They can't deliver anything and I'm so sick and tired of constantly being messed around by them! Disgusting, shameful excuse of a delivery service, ROYAL? There is nothing, nothing royal about this. They should all be ashamed!!
Ladha
⭐⭐⭐⭐⭐ Absolutely amazing service! I cannot recommend Lakshmi highly enough! She arrived exactly on time, was incredibly polite, friendly and willing, and did an absolutely amazing job with my ironing. She was professional, efficient and, most importantly, so careful and caring with my clothes. Everything was beautifully done, and I honestly couldn’t be happier with the service. If I could give 10 stars instead of 5, I absolutely would! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Yusuf Afyon
They keep asking for verification and they pause your service meanwhile, I was doing something simple (public data fetch from gov website) and the reason I need additional proxies is simply SPEED when they pause your service its quite opposite. Customer service was good but core product is frustrating to use. Edit: I literally complain about their system and they answer me here and still asking me to complete ID check. No more comments just funny.
Ronald Rozema
Great product! Good quality for a good price. All natural. What do you want more? Easy ordering and I have the CleanCraic Subscription. Ordered few items as the limited editions. So good! Cleans good, smells fantastic and the fragrance lasts very long. Service is excellent and communication is clear. My next shipment for the subscription is on it's way - Can't wait. Friendly greetings from the Netherlands.
Corinthians_Nolledo, Micaya Al
so far I loved it because it's very convenient and easy to use. even my teacher recommend this website or application in her handled sections because of this usefulness. their service is good because its somehow free, it also have other premium useage but id stick to free for now. I love how fast also i receive my files in pdf form. goodluck on your app DV's. Thank youuuuuu very helpful
Moise Borges
I had a really good experience with Tobi at Zuto. He was very helpful throughout the whole process and took the time to explain everything properly and answer any questions I had. My finance was approved, and Tobi made the experience much easier and less stressful. Really appreciate all his help — thank you, Tobi!
Lauren Oflaherty
Spoke with Tom to renew my policy, felt like I was talking to a friend. Really helpful and ensured I understood everything we went through. Filled gaps of silence with general conversation that didn’t feel forced, I hate phone calls but Ton made me feel at ease at all times. Thank you for all your help. 😊
Imaging Professionals Studio
UK most reliable, and trusted delivery service company. The company delivers the stuff on time, and their drivers are well trained who only scan the item at the exact location where the item was received with a photographic evidence. Imaging Professionals Coventry recommends DPD to you all.
SupremeGee Khuphe
